This is your destination for finding a high paying Director, Customer Experience jobs. With a wide range of opportunities across various organizations, stepping up your career with a job that values your potential is within reach.
A Director, Customer Experience is responsible for formulating strategies that shape the customer journey, driving customer satisfaction and loyalty. They work closely with other departments to enhance every aspect of the customer experience, from product development to marketing and sales.
Typically, a Bachelor's degree, combined with extensive experience in Customer Service or a relevant field is needed to successfully land a Director, Customer Experience role. A deep understanding of customer behavior and excellent leadership capabilities are must-haves.
A career as a Director, Customer Experience allows you to play a crucial role in shaping the customer journey. It's a challenging yet rewarding job that offers competitive pay and numerous growth opportunities.
Senior Director, Head of US Customer Experience and Patient Services
$237K - $307K *
Elevate patient experiences by leading the strategy and execution of customer support services, optimizing care pathways and enhancing engagement across cross-functional teams to ensure seamless patie...
1 week ago
Customer Success & Growth Lead
$90K - $120K *
Transform customer success by partnering closely with AEC professionals to drive pilot initiatives, enhance product positioning, and shape impactful communication. Leverage relationship-building skill...
3 weeks ago
Director, Enterprise Operations
$204K - $300K *
Oversee global IT operations by leading integration across multiple brands, enhancing performance metrics, and ensuring cost efficiency to drive organizational success and improve employee technology...
2 weeks ago
Sales Director - Enterprise Insurance Software
$125K - $160K *
Launch revenue growth by leading enterprise sales cycles, forming strategic client partnerships, and transforming challenges into actionable outcomes across a portfolio of high-value accounts...
3 weeks ago
Vice President Customer Advocacy - Acute / Ambulatory RCM
$225K - $300K *
Join a team that's committed to enhancing client performance through strategic collaboration, driving impactful revenue cycle transformations, and delivering innovative operational solutions across he...
2 weeks ago
Director, Services- West Region
$180K - $228K *
Drive operational excellence by leading a diverse team focused on enhancing system reliability and availability through effective processes, project support, and proactive risk mitigation...
2 days ago
$100K - $125K *
Redefine medical communications by leading a skilled team to create impactful scientific content that enhances education and improves patient outcomes while fostering collaborative relationships with...
2 weeks ago
Lead Specialist, Customer Success
$80K - $110K *
Champion the success of K12 districts by leading implementation and training initiatives, building scalable resources, and enhancing user experience with career readiness products to ensure impactful...
Yesterday
Senior Director, Product Engineering
$225K - $250K *
Drive engineering excellence across product portfolios, unifying delivery models and elevating team performance while ensuring high-quality, innovative product outcomes that meet evolving business str...
3 weeks ago
$191K - $338K *
Collaborate with cross-functional teams to drive financial strategy and performance management for the GTM business, focusing on user acquisition, profitability, and new opportunities in a fast-paced...
1 week ago
Sr Marketing Manager- Content Strategy
$128K - $157K *
Transform member engagement by leading content strategies that inspire, inform, and drive growth. Utilize creativity and analytics to design impactful experiences and enhance BECU’s brand presence for...
2 days ago
$208K - $286K *
Join a team that's shaping the future of AI product management, leading deep contextual intelligence and reasoning efforts that drive marketing insights across autonomous agents for businesses. You'll...
2 days ago
$90K - $130K *
Grow your career with this impactful role driving product strategy, managing part assignments, and enhancing market presence. Collaborate across teams to exceed quality standards and revenue targets i...
1 week ago
Vice President, Omnichannel MarTech
$160K - $208K *
Join us in strategizing and executing compelling omnichannel MarTech solutions. This dynamic role will lead the development of integrated platforms, driving transformation and delivering superior cust...
Reposted 3 days ago
$130K - $180K *
Shape the future of commercial strategy by leading product planning and integrating market insights, competitive analysis, and brand management to drive portfolio growth and strategic decision-making...
1 week ago
Senior Director, GTM Operations & Strategy
$130K - $180K *
Lead the charge in redefining go-to-market operations through strategic analytics and AI innovation, driving revenue growth and customer retention while partnering across teams to ensure scalable exec...
2 weeks ago
Senior Director, Amazon Commerce Measurement & Analytics
$94K - $172K *
Lead Amazon measurement strategy to enhance performance metrics and optimize client decision-making. Collaborate with commerce teams to integrate analytics effectively and provide actionable insights...
1 week ago
Senior Director, Global Solutions Engineering
$288K - $372K *
Lead the charge in building and scaling a high-performing Global Solutions Engineering team, driving consultative selling and mapping technical solutions to measurable outcomes across diverse markets...
1 week ago
$168K - $231K *
Innovate service design initiatives across insurance and digital sectors, leading cross-functional teams to create coherent and impactful member experiences while ensuring operational feasibility and...
Yesterday
$130K - $140K *
Engage in strategic account management, leading teams to enhance customer relationships and achieve KPIs. Drive initiatives for operational efficiency, training, and departmental performance, fosterin...
4 days ago
Director, Program Management - Exhibit Curation and Digital Experience- Walmart Museum
$90K - $180K *
Shape the future of museum curation and digital experiences by leading multidisciplinary teams, integrating technology with rich storytelling to enhance accessibility and engagement across global audi...
2 weeks ago
$130K - $155K *
Transform the patient journey by driving activation and retention strategies, ensuring seamless onboarding, timely care delivery, and sustained patient engagement. Own KPIs that impact growth, collabo...
1 week ago
$100K - $130K *
Champion your leadership skills by guiding a team of full-stack engineers to develop enterprise-grade web applications, enhance code quality, and foster a collaborative environment for continuous tech...
2 weeks ago
$154K - $250K *
Transform our global benefits strategy by leading a high-performing team, optimizing employee wellness offerings, and acting as a strategic advisor to executives while managing our benefits budget and...
3 weeks ago
Director, Product Management - NIPR
$175K - $200K *
Manage the product team, driving strategy, standardization, and high-quality delivery across diverse product lines while leading cross-functional collaboration and fostering a culture of innovation...
Yesterday
What skills are needed for a Director, Customer Experience?
Top skills for a Director, Customer Experience include leadership, strategic thinking, customer service, data analytics, and communication skills.
How much does a Director, Customer Experience make on average?
While the salary can vary significantly based on the industry and location, a Director, Customer Experience can expect to earn a minimum of $100K annually.
Are there growth opportunities for a Director, Customer Experience?
Yes. After a Director, Customer Experience, one can advance to senior roles such as VP of Customer Experience, or even Chief Customer Officer.
What industries need a Director, Customer Experience?
Industries such as retail, telecommunications, healthcare, technology, and financial services often require a Director, Customer Experience.