This is your destination for finding a high paying Director, Customer Experience jobs. With a wide range of opportunities across various organizations, stepping up your career with a job that values your potential is within reach.
A Director, Customer Experience is responsible for formulating strategies that shape the customer journey, driving customer satisfaction and loyalty. They work closely with other departments to enhance every aspect of the customer experience, from product development to marketing and sales.
Typically, a Bachelor's degree, combined with extensive experience in Customer Service or a relevant field is needed to successfully land a Director, Customer Experience role. A deep understanding of customer behavior and excellent leadership capabilities are must-haves.
A career as a Director, Customer Experience allows you to play a crucial role in shaping the customer journey. It's a challenging yet rewarding job that offers competitive pay and numerous growth opportunities.
DIRECTOR, REGIONAL SALES - CHICAGO, REMOTE
$115K - $125K *
Drive new revenue growth by leading strategic sales initiatives in facilities management across the U.S. Leverage your expertise to build relationships, exceed sales quotas, and contribute to a high-p...
Reposted 3 weeks ago
Director, Account Management, Corporate
$167K - $193K *
Create a high-performing Account Management team to drive renewals and grow customer relationships, leveraging data to inspire clients and enhance product adoption. Guide a collaborative approach with...
1 week ago
Senior Director, Customer Business Development (CVS)
$170K - $210K *
Join us to lead strategic partnerships, enhance customer relationships, and drive profitable growth across Revlon's brands. This senior role demands exceptional commercial acumen and collaborative lea...
3 weeks ago
Product Marketing Director, Managed Business
$144K - $294K *
Drive strategic market opportunities for managed services, overseeing product messaging, launches, and cross-functional collaboration. Elevate the portfolio's impact through market insights and enable...
1 week ago
Digital Senior Director — Data & Analytics, Financial Services
$215K - $275K *
Drive data transformation in Financial Services by leading analytics initiatives, managing client portfolios, and fostering relationships with partners. Shape strategies in data governance and AI for...
4 weeks ago
Senior Director, BD Excellence Global Capability
$160K - $200K *
Elevate global BD Excellence capabilities by defining strategies, leading transformation initiatives, and partnering with stakeholders to drive measurable improvement in operational performance and or...
Today
Director, Clinical Pharmacy Stars Performance
$182K - $247K *
Pioneer innovative clinical pharmacy strategies to enhance Medicare Stars performance. Leverage deep expertise in pharmacy quality, influence cross-functional teams, and drive measurable outcomes to i...
3 weeks ago
Associate Director, Construction Management
$140K - $197K *
Transform client relationships by leading diverse teams, driving project success, and fostering partnerships. Leverage your cost management expertise to enhance performance while contributing to strat...
1 week ago
Director Search Strategy & Performance Marketing
$130K - $160K *
Pioneer in search strategy, driving optimization across paid, organic, and AI channels. This role collaborates with cross-functional teams to enhance visibility, engagement, and customer acquisition t...
Yesterday
$240K - $260K *
Lead the strategy and execution of innovative payment solutions for healthcare organizations. Drive product development, enhance user experience, and actively engage with stakeholders to improve finan...
3 weeks ago
Director, Product Management (Institutional Solutions)
$120K - $160K *
Empower innovative enterprise solutions as you define product strategies, lead cross-functional teams, and leverage technology to enhance professional learning offerings in a fast-paced, collaborative...
Reposted 1 week ago
$110K - $125K *
Unlock potential by managing the CEO's priorities, enhancing operations, and fostering relationships across leadership. Thrive in a fast-paced environment, leveraging organizational skills and technol...
1 week ago
$115K - $140K *
Accelerate progress at a high-performing Customer Success team by coaching and leading efforts in client engagement and retention while driving strategic oversight of multi-threaded enterprise account...
3 days ago
Senior Technical Project Manager
$88K *
Drive complex, multinational projects by leveraging established methodologies and coordinating resources. Ensure timely execution and communication among stakeholders while managing risks and facilita...
2 weeks ago
$170K - $220K *
Pioneer operational excellence in the Product organization by designing and enhancing effective delivery models, aligning cross-functional teams to drive scalable execution, and fostering a culture of...
3 weeks ago
$122K - $190K *
Shape data-driven strategies by leading advanced analytics initiatives, collaborating with teams to deliver impactful insights, and driving business growth for Pharmaceutical and Life Science clients...
3 weeks ago
$163K - $199K *
Transform our CRM ecosystem by driving Salesforce strategy, ensuring robust business and technical alignment to elevate customer and sales operations while enhancing user experience and data integrity...
1 week ago
$81K - $108K *
Empower project success by leading cross-functional teams to deliver software implementations on time and within budget. Drive project planning, customer engagement, and risk management to ensure alig...
1 week ago
Director, Continuous Improvement
$132K - $205K *
Lead efforts to enhance operational excellence and drive continuous improvement across manufacturing sites by partnering with leadership, executing strategies, and fostering a culture of accountabilit...
1 week ago
$104K - $130K *
Redefine user experiences in a fast-paced, data-driven environment, collaborating with cross-functional teams to enhance the FolioGuard insurance platform. Bring user-driven insights and innovative AI...
3 days ago
Senior Director - LillyDirect Marketing Strategy & Growth Acceleration
$154K - $248K *
Drive innovative marketing strategies, shaping growth pathways across Consumer and HCP audiences. Lead content strategy and team development while influencing senior leadership decisions and ensuring...
Yesterday
$160K - $180K *
Drive the end-to-end strategy for professional marketing, building demand generation initiatives to cultivate advocacy and awareness within the family law sector, transforming a channel into a measura...
3 weeks ago
Director Product Management - Workflows & AI
$190K - $275K *
Lead the strategy and execution of AI and workflow capabilities, driving innovative solutions that enhance user experience and business outcomes across a scalable product suite. Mentor a team of Produ...
4 weeks ago
$125K - $150K *
Pioneer innovative creative strategies while harnessing data-driven insights. Lead a dedicated team to enhance brand performance across multiple channels, shaping impactful health narratives that reso...
2 weeks ago
$180K - $215K *
Lead strategic procurement initiatives across global operations, enhancing supplier relations and driving cost efficiencies. Foster a high-performing team culture, ensuring effective negotiation and a...
Reposted 3 days ago
What skills are needed for a Director, Customer Experience?
Top skills for a Director, Customer Experience include leadership, strategic thinking, customer service, data analytics, and communication skills.
How much does a Director, Customer Experience make on average?
While the salary can vary significantly based on the industry and location, a Director, Customer Experience can expect to earn a minimum of $100K annually.
Are there growth opportunities for a Director, Customer Experience?
Yes. After a Director, Customer Experience, one can advance to senior roles such as VP of Customer Experience, or even Chief Customer Officer.
What industries need a Director, Customer Experience?
Industries such as retail, telecommunications, healthcare, technology, and financial services often require a Director, Customer Experience.