Director, Customer Experience Jobs in Ottawa, ON

Lead the charge in enhancing customer experience by developing and executing integrated programs. Drive continuous improvement initiatives and oversee cross-functional teams to deliver exceptional ser...

Lead the charge in enhancing risk management processes while collaborating with diverse teams. Drive compliance and operational excellence across multiple business units in a dynamic, fast-paced envir...

Lead the transformation of customer experience through strategic vision and execution. Drive impactful storytelling, measurable outcomes, and develop capabilities at scale within our global organizati...

Engage with us to drive growth through strategic product marketing initiatives, leading go-to-market strategies and positioning for high-impact solutions. Collaborate across teams to amplify market pr...

Create a seamless customer experience by defining and optimizing global processes. Engage with stakeholders and transform complex needs into actionable plans, ensuring intuitive and scalable solutions...

Lead the charge in revolutionizing our digital marketing technology stack. You'll own the product vision and execution, ensuring seamless integrations, data governance, and alignment with marketing an...

Oversee the strategy and delivery of impactful customer and partner learning programs, ensuring alignment with product roadmaps and success metrics for effective adoption and implementation across glo...

Lead the charge in delivering customer success through efficient program management, leveraging AI-driven strategies and deep insurance domain expertise to enhance value realization and drive growth...

Elevate your career by leading product strategy for Market Access solutions, transforming complex healthcare dynamics into actionable insights for clients. Partner with cross-functional teams to drive...

Join a pioneering team to build and lead innovative sales strategies that enhance customer engagement and drive growth through a blend of self-serve segmentation and sales assistance, leveraging data...

Accelerate success at a dynamic remote-first company, engaging with teams to drive innovation. Leverage your skills in a collaborative environment, contributing to diverse projects and enhancing custo...

Drive the Customer Insights product area by transforming data into actionable narratives. Collaborate across teams to build user-facing experiences while pioneering AI-native insights that enhance ent...

Empower clients to innovate by driving AI transformation in digital CX strategies, merging technology with strategy to create impactful business outcomes in contact center operations...

Transform B2B enterprise product marketing by driving go-to-market strategies, executing dynamic campaigns, and leading a high-performing team to elevate Instacart's market presence and success in the...

Drive AI innovation as you collaborate with product teams to craft high-impact solutions. Leverage your expertise to translate market needs into actionable strategies, guiding products from conception...

The Principal Architect at TTEC Digital will engineer and design complex Contact Center applications, serving as a subject matter expert in technology impacts on business. This role involves leading t...

Shape the future of customer growth by leading strategic initiatives that drive net-new client acquisition, optimize conversion rates, and enhance overall funnel performance across multiple growth cha...

Make your mark at a transformative organization by driving change, enhancing leadership development, and improving workforce experience while collaborating with senior leaders to align talent strategi...

Drive the vision for a high-impact Data Engineering Practice, leading strategy, P&L, talent, and client engagement to transform enterprise data into strategic assets and AI-ready infrastructure...

Transform customer success by partnering closely with AEC professionals to drive pilot initiatives, enhance product positioning, and shape impactful communication. Leverage relationship-building skill...

Drive engineering excellence across product portfolios, unifying delivery models and elevating team performance while ensuring high-quality, innovative product outcomes that meet evolving business str...

Join a team that drives impactful CRM and marketing tech strategies, enhancing advertiser growth through data-driven solutions, automation, and cross-functional collaboration while leading a high-perf...

Lead transformative strategic initiatives across the organization, ensuring alignment, accountability, and tangible outcomes. Collaborate closely with leadership to drive impactful change and instill...

Take ownership of product strategy in the fleet optimization space, leveraging operational data to design and launch solutions that cut costs and enhance efficiency for large fleets navigating their e...

Shape the future of Pro and Partner Marketing by defining strategies that drive professional engagement, retention, and marketplace health. Leverage insights to build robust marketing frameworks and e...