Director, Customer Experience Jobs in Ottawa, ON

Discover new growth opportunities by leading the global eCommerce strategy to optimize customer journeys and enhance user experiences, driving conversion and revenue growth across digital channels in...

Shape customer experiences by leading initiatives that enhance engagement, streamline journeys, and leverage AI to drive measurable outcomes across digital and physical touchpoints, collaborating with...

Accelerate progress at a leading startup by shaping product strategy, optimizing SDLC, and mentoring a high-performing team to achieve business growth and market leadership...

Lead the Customer Success organization to enhance customer engagement, drive renewals, and maximize value realization across diverse segments through strategic execution and cross-functional collabora...

Play a key role in shaping customer success strategies for diverse clients, leveraging account management expertise to drive revenue, NPS, and operational excellence while ensuring a seamless customer...

Join a team that's redefining corporate events through strategic leadership, innovative planning, and team empowerment, delivering high-impact experiences that drive engagement and meet business objec...

Join a dynamic team to lead technical innovation and AI-driven solutions across global initiatives, optimizing project outcomes while delivering measurable business value and fostering professional gr...

Unlock potential by leading project execution and stakeholder communication for developer experience surveys, enhancing client relationships in APAC. Collaborate cross-functionally to drive process im...

Lead quality initiatives for manufacturing, ensuring compliance, performance, and customer satisfaction. Develop a strong quality team and drive continuous improvement across all production and inspec...

Empower growth as you lead integrated marketing programs that drive revenue and engagement across digital and enterprise segments, collaborating with cross-functional teams to achieve strategic goals...

Drive customer success and retention by leading a high-performing team, implementing strategic initiatives, and enhancing service delivery to maximize long-term growth and value for clients across mul...

Collaborate to architect the future of CX technology, designing a scalable platform ecosystem that enhances customer interactions while leading high-performing teams in systems design and AI experienc...

Lead the charge in driving client success through strategic account management, mentoring a high-performing team, and enhancing long-term partnerships. Collaborate cross-functionally to deliver except...

Drive growth and delivery excellence in Healthcare & Life Sciences, enhancing client engagement and operational performance while leading practice development and talent management within a dynamic co...

Create and lead strategies to enhance customer value and drive growth by shaping adoption, engagement, and advocacy programs that empower users to achieve meaningful results with the platform through...

Shape your career by leading transformative projects in Customer Success, driving cross-functional collaboration and enhancing customer experiences through strategic program implementation and executi...

Drive customer satisfaction by managing the full customer lifecycle, ensuring success and renewal through expert implementation and strategic collaboration. Foster engineering transformation for enter...

Join a team that empowers the Customer Success organization through tailored training, strategic coaching, and data-driven insights, ensuring exceptional client experiences and measurable business gro...

Unlock potential by leading website strategy and development to enhance user experience and technical performance. Collaborate cross-functionally to optimize conversions across diverse buyer segments...

Advance your career by driving revenue growth for premium video solutions. This role focuses on building client relationships, developing strategies for the Search & Services segment, and translating...

Join a dynamic team that bridges technology and business by solving complex challenges. Lead projects, automate processes, and ensure successful delivery of Cisco solutions while mentoring and support...

Unlock potential by partnering with leaders to enhance systems, culture, and the talent strategy needed for rapid growth, ensuring a high-performing organization thrives while navigating complex chall...

Pioneer innovative growth strategies for global marketing, leading teams in Marketing Automation, CRO, Analytics, and AI to optimize performance, enhance customer acquisition, and drive revenue across...

Join a dynamic team to lead sales strategy and performance across a portfolio of hotels. Drive revenue growth, develop high-performing teams, and foster relationships with key stakeholders in a fast-p...

Lead the evolution of a next-gen design system to enhance product quality and coherence. Drive collaboration across teams, establish best practices, and create reusable patterns that scale. Shape prod...