Director, Customer Experience Jobs near me

Take ownership of product strategy and execution by driving innovative development, informed by market insights and customer feedback, to create competitive health product offerings that align with bu...

Pioneer a robust Encounters submissions strategy to MassHealth and New Hampshire DHHS. Lead cross-functional teams, ensuring compliance and quality while driving continuous improvement and operational...

Join a team that's redefining customer success by leading client delivery and transformational strategies across a diverse portfolio, ensuring excellence and driving growth in collaboration with key s...

Oversee branch operations and member services strategy to enhance member experience, drive growth, and ensure professional, timely support while fostering a culture of collaboration and excellence acr...

Drive strategic leadership in Employee Benefits design, ensuring competitive and compliant offerings that align with organizational goals. Collaborate with HR, Finance, and vendors across multiple reg...

Champion the evolution of customer identity and access management, leading engineering teams to innovate and execute key strategies that enhance the user experience across platforms while ensuring rob...

Join a team that's leading product strategy and vision for clinical solutions, ensuring they deliver clinical and financial value. Collaborate cross-functionally to tackle complex problems and drive m...

Shape the future of healthcare product marketing by leading go-to-market strategies and launches within innovative solutions. Collaborate cross-functionally and represent the portfolio at industry eve...

Innovate supply chain capabilities by leading cross-functional product management, driving strategy, and optimizing performance across logistics, distribution, and vendor relations to enhance operatio...

Oversee all facets of the Reconditioning Center, ensuring operational goals, quality standards, and team performance are met, while fostering a collaborative culture and driving continuous improvement...

Join a team that's revolutionizing global customer support by leading operations, defining service standards, and collaboratively enhancing technical capabilities while driving customer satisfaction a...

Shape the future of search as a strategic Director of SEO, leading a team to innovate and drive organic growth for global brands while navigating complex environments and championing new technologies...

Transform digital value management by leading global teams to enhance customer engagement, leverage AI-driven outcomes, and ensure strategic execution across cross-functional departments to optimize b...

Unlock potential by leading a cross-functional team to enhance Customer Care experiences through quality assurance, training, and operational excellence, driving process improvements and fostering a c...

Transform consumer engagement by spearheading personalization strategies and enhancing digital interaction across global markets. Collaborate cross-functionally and lead the vision for effective consu...

Engage with us to enhance digital experiences by translating user needs into actionable product requirements. Collaborate across teams to ensure accessibility, usability, and quality in military commu...

Lead the charge in driving growth through strategic partnerships and channels, shaping partner strategies and managing high-impact deals to generate significant revenue while nurturing key relationshi...

Unlock potential by joining a dynamic team where you’ll drive strategic sales, develop key relationships, and influence go-to-market strategies for a rapidly evolving payments landscape, making signif...

Take ownership of integrated marketing strategy across multiple channels, focusing on campaign execution and alignment with product and sales teams to drive engagement and growth within enterprise IT...

Lead customer service operations, driving strategic direction and operational excellence for a large team, ensuring high service quality and effective communication. Enhance client experiences while i...

Drive analytics strategy and scalable solutions for Service performance management. Partner with leadership to define metrics, oversee analytics team, and enhance member experience through actionable...

Join a dynamic team focused on leading Customer Success Managers to enhance client outcomes, drive team performance, and foster a culture of accountability, ensuring optimal customer health and minimi...

Champion innovative Clinical Insight Services by managing partnerships in the pharmaceutical and biotech sectors. Drive revenue growth, lead proposal development, and enhance cross-team collaboration...

Champion transformative qualitative research programs for tech giants, leading strategic client partnerships while ensuring operational excellence and clarity across complex projects. Drive impactful...

Elevate operational performance through strategic leadership and coaching. Drive growth, service stability, and accountability in a multi-unit service environment, ensuring sustained business improvem...