Director, Customer Experience Jobs in Grand Rapids, MI

Empower innovation as you lead product strategy and execution across AI and Salesforce teams, enhancing both employee and customer experiences through advanced AI solutions and ensuring cohesive stake...

Reimagine healthcare access by leading Revenue Cycle Management efforts. Drive strategy and analysis to enhance claims processing, team growth, and operational success in a fully remote environment de...

Join a team that owns product development from strategy to launch. Collaborate with engineers, designers, and clients to solve real-world problems while driving architecture decisions and delivering h...

Join a dynamic team as you serve as the main contact for national TSD partners, developing strategies to drive growth, manage events, and enhance awareness of UCaaS/CCaaS solutions through strategic p...

Transform industry strategy by building a global team of Advisors to drive business outcomes through Contract Intelligence and AI. Collaborate with cross-functional leaders to elevate customer engagem...

Lead the charge in shaping the future of commercial insurance submissions by owning product vision and strategy for an AI-powered platform, driving adoption and integration, while enhancing agent expe...

Champion strategic leadership in enterprise data protection, guiding a multidisciplinary team to enhance data security capabilities and compliance across cloud, on-premises, and hybrid environments, d...

Architect a cutting-edge contact strategy platform, leading a high-performing team, managing technical execution, and ensuring seamless integrations to enhance client and team connectivity across dive...

Join a team that's transforming customer relationships by driving growth, fostering strong partnerships, and delivering tailored solutions. Be a key contributor in maximizing retention and exploring n...

Lead a high-performing team to enhance Solutions Consulting, drive cross-functional collaboration and ensure the success of strategic accounts through innovative, accountable deal execution and contin...

Unlock potential by managing a diverse book of business, driving client retention and growth through strategic consulting in the Property & Casualty insurance sector. Collaborate with teams to impleme...

Innovate and drive the product roadmap for Cash Advance, enhancing customer experiences and operational efficiency through analytics and cross-functional collaboration, with a significant impact on bu...

Join a dynamic support team, resolving complex technical issues while enhancing customer experiences through effective communication and collaboration. Collaborate with cross-functional teams to drive...

Collaborate effectively with project teams to manage workflows, deliverables, and communications, ensuring high-quality execution across all project phases in commercial and critical environments...

Lead the charge in transforming identity and access management with innovative strategies ensuring identity is the core of security. Drive and oversee IAM programs, ensuring compliance and operational...

Develop high-impact sales strategies to drive revenue growth in the ATM market. Leverage strong relationships with key financial institutions to secure contracts, exceed sales targets, and enhance cli...

Join a team that's transforming utility operations through innovative sales strategies. Drive enterprise deals and shape climate resilience with executive leaders as you champion the PreventionFirst P...

Lead the charge in early clinical development for innovative drug therapies. Collaborate with multidisciplinary teams to advance clinical trials and ensure compliance with industry regulations while d...

Develop and lead clinical services in an outpatient endoscopy center, focusing on patient care, safety, and quality standards. Collaborate with stakeholders to enhance operational efficiency, staff pe...

Innovate your career by leading complex digital ad strategies, engaging with C-suite clients and driving performance improvements, while leveraging a blend of technical mastery and operational leaders...

Join a team that's driving partnership success to accelerate revenue growth. As a key player, you'll connect Sales and Partnerships, enabling co-sell strategies and ecosystem management to maximize bu...

Join as a strategic HR leader to advance compensation programs and ensure HR operational excellence, collaborating with key stakeholders to optimize employee experience and compliance while driving or...

Partner with us to redefine success for SMB clients. You'll lead the transformation of our onboarding processes and risk management strategies, all while leveraging AI tools to enhance customer engage...

Drive transformative AI initiatives across departments by leading a strategic team in designing scalable, agentic workflows that enhance decision-making and efficiency, ensuring measurable business ou...

Join our innovative team to lead customer support and a skilled group of engineers. Manage complex escalations, drive technical resolutions, and enhance our service quality through automation and coac...