Director, Customer Experience Jobs in Durham, NC

Join a dynamic team to own product design and user experience for an enterprise healthcare platform, creating intuitive interfaces that simplify complex workflows while collaborating closely with prod...

Lead the charge in shaping portfolio-level product strategy for P&C insurance technology. Collaborate across multiple product lines to drive data-driven investment decisions and enhance overall portfo...

Empower provider accounts post-launch by driving growth through strategic engagement, tailored training, and effective collaboration with internal teams. Cultivate relationships across diverse healthc...

Drive customer success by leading a team of managers to enhance client experiences, ensuring value delivery and operational excellence in multifamily property management. Collaborate cross-functionall...

Unlock your leadership potential by guiding a dynamic support team to enhance customer satisfaction and operational excellence. Drive continuous improvement through data insights while fostering a cul...

Collaborate with clients to enhance their social media strategies using healthcare insights, data-driven execution, and creative content development for multi-channel success. This role demands a proa...

Drive strategic partnerships by shaping and executing initiatives that align with AI and business priorities. Collaborate across teams to develop relationships and deliver measurable outcomes that enh...

Drive team performance and enhance customer experience by overseeing policy administration and contact center operations. Collaborate on goals, manage staffing, and ensure compliance with regulations...

Champion a transformative member software experience, guiding strategy and design across the care journey. Leverage data and user insights to drive impactful solutions in a complex healthcare landscap...

Lead global pharmacovigilance initiatives, ensuring compliance and operational excellence while guiding teams through complex safety reporting challenges across diverse therapeutic areas and trial pha...

Drive actuarial pricing and analysis to enhance financial performance and enrollment. Lead a team of analysts, ensuring compliance and sound risk assessment while collaborating across departments to a...

Take ownership of a strategic content marketing initiative, driving thought leadership webinars and creating engaging content that enhances buyer journeys and supports integrated marketing efforts acr...

Transform virtual resettlement services by leading a national portfolio that enhances access for refugees. Oversee strategy, implementation, and compliance while fostering partnerships and innovative...

Empower the HR technology landscape by leading strategy, governance, and optimization of HRIS. Collaborate with cross-functional teams to enhance processes, ensure data integrity, and drive digital tr...

Elevate customer experiences by leading a dynamic product team focused on AI-driven support solutions. Drive strategy and innovation to enhance engagement for over 100 million users while balancing au...

Drive new business growth by engaging scholarly publishers, managing the sales cycle, and collaborating with teams to tailor solutions that meet client needs. Leverage industry insights and strategic...

Drive enterprise-wide business architecture initiatives, aligning strategy with technology execution. Lead modernization efforts, optimize operating models, and provide strategic advisory to executive...

Lead the charge in transforming clinical strategies into actionable plans, ensuring quality improvement and operational excellence across the organization. Collaborate with executive leadership to dri...

Join a team of industry leaders to provide actionable insights in Data Quality, guiding clients through complex challenges and delivering high-quality research, presentations, and support. Help shape...

Join a team that's dedicated to enhancing patient access through strategic design and management of support programs. Oversee vendor relationships and ensure compliance while driving initiatives that...

Champion client success by leading a dynamic team to drive growth strategies, enhance client relationships, and integrate innovative solutions. Influence operational excellence while fostering a cultu...

Join a team that drives exceptional customer experiences by leading the charge in customer success. You'll enhance processes, foster retention, and connect product insights to elevate satisfaction, ul...

Join a team that's redefining analytics in the pharmaceutical industry. Lead the development and deployment of AI-driven methods that transform data into actionable commercial insights, ensuring scien...

Lead the Quality Control department to ensure compliance with FAA regulations, coordinate inspections, oversee personnel training, and maintain operational efficiency for safe aircraft service release...

Pioneer global commodity strategies and supplier relationships, driving cost, quality, and delivery outcomes. Lead and develop a team of Regional Commodity Managers to enhance supply continuity and co...