Director, Customer Experience Jobs in Durham, NC

Lead the charge in optimizing Utilization Management operations, driving project success, enhancing clinical collaboration, and ensuring compliance with regulatory standards to improve member outcomes...

Champion client success by leading complex implementations, managing risks, and ensuring operational readiness. Collaborate with executive stakeholders to deliver projects on time while maintaining hi...

Lead the charge in managing strategic client accounts, ensuring satisfaction and growth. Collaborate with teams to drive financial performance and deliver excellence while building trusted relationshi...

Lead the charge in shaping long-term marketing strategies and partnerships, overseeing a dynamic team to drive growth and enhance market positioning through innovative co-marketing initiatives and cro...

Champion training initiatives to empower customers in maximizing value from our platform. Drive measurable success through innovative, scalable educational programs, enhancing knowledge across diverse...

Shape the future of pricing strategy by leading a dynamic team to optimize profitability and drive strategic decisions across SaaS and services. Collaborate with executives to enhance customer value a...

Join a team that's dedicated to aligning technology solutions with business goals. Collaborate with stakeholders to drive product strategy, enhance operational efficiency, and ensure compliance while...

Lead and develop a team of Customer Success Managers, driving portfolio retention and growth while ensuring high client satisfaction across various sectors. Collaborate with sales and operations to es...

Join a team that's shaping performance marketing across a $1B+ portfolio. You'll lead the strategy, manage a talented team, and drive growth through innovative paid media efforts that enhance efficien...

Champion internal communications by leading platform management, content creation, and stakeholder engagement. Drive efficiency with AI tools to enhance employee connection and ensure impactful messag...

Shape the future of healthcare real estate by leading a dynamic transaction management team. Oversee negotiations, staff development, and strategic planning to drive client success and enhance operati...

Create transformative customer experiences and drive revenue growth across North America by leading market solutions teams, coaching talent, and navigating organizational change with clarity and effec...

Drive the development and execution of a robust product metrics program, leveraging statistical methods to inform product decisions and enhance business outcomes while fostering data-driven insights a...

Join a team that's shaping global regulatory strategy for rare disease therapies. In this pivotal role, you'll lead submissions and agency interactions across the US, EU, UK, and Japan, driving execut...

Unlock potential by leading product innovation in clinical genomics. Shape tools for case management and data workflows, ensuring efficiency and quality while collaborating with lab directors and engi...

Shape the future of AI platforms by leading strategy, architecture, and engineering for scalable, secure solutions. Drive innovation while ensuring compliance and operational excellence across enterpr...

Join a team that's dedicated to shaping the future of identity management by leading security strategies, architecting robust solutions, and optimizing user access processes in a dynamic, tech-driven...

Pioneer your career by leading financial planning and analysis, driving strategic initiatives, and guiding cross-functional collaboration to impact organizational success at a high level of decision-m...

Lead strategic forecasting initiatives to drive decision-making in oncology. Collaborate with cross-functional teams to develop long-term models and communicate insights that shape product and portfol...

Manage multi-site office operations, ensuring efficiency, safety, and a positive environment. Lead staff, oversee vendor relationships, and implement workplace improvements while supporting a collabor...

Unlock the future of commercial operations by leading integrated pricing, contract negotiations, and deal management for a $250M ARR business. Drive redesign initiatives, optimize processes with AI, a...

Drive efficient distribution planning by managing warehouse operations to align materials with project schedules. Collaborate across teams to ensure timely execution and optimize logistics for success...

Accelerate growth in telehealth by leading strategic partnerships and business development. Drive revenue through innovative solutions, executive relationships, and a deep understanding of the healthc...

Join a dynamic team to drive telehealth sales and strategic partnerships, identifying opportunities and building relationships across the healthcare ecosystem. Own the commercial process from prospect...

Lead strategic growth initiatives by defining product vision and multi-year roadmaps. Drive digital demand and revenue through innovative customer experiences across diverse channels, leveraging marke...