Director, Customer Experience Jobs in Durham, NC

Lead and inspire a dynamic Customer Success team, owning strategic enterprise accounts. Drive innovations in retention and growth by collaborating across functions, enhancing client relationships, and...

Accelerate progress at the forefront of branded merchandise, leading a dynamic team to enhance client relationships through innovative product solutions and operational excellence, driving strategic g...

Join a team that's shaping the customer journey by developing and executing innovative marketing strategies, enhancing engagement, retention, and advocacy efforts, and fostering cross-functional colla...

Champion digital engagement by leading customer success initiatives. Manage a team to design scalable, tech-enabled strategies that enhance customer satisfaction, retention, and lifetime value through...

Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...

Drive the evolution of customer education by leading a global team focused on impactful training strategies and profitable learning solutions for diverse audiences across software products and platfor...

Elevate your career by managing complex client relationships, driving strategic growth and innovation in AI and data solutions for enterprise-level accounts, particularly within the expansive Amazon e...

Champion exceptional project delivery by leading a dynamic team, nurturing client relationships, and driving strategic solutions that align with client objectives and ensure successful execution from...

Accelerate project success by leading implementation initiatives and fostering client relationships across cross-functional teams, ensuring seamless delivery of services and technology from pre-sales...

Advance the digital experience by managing and optimizing essential online properties while collaborating cross-functionally to enhance user satisfaction and brand alignment across all digital channel...

Develop high-value partnerships as a leader in client management. Drive growth by leveraging data insights and strategic guidance, while collaborating cross-functionally to optimize client outcomes an...

Shape the future of client partnerships by leading account strategies, enhancing client relationships, and driving financial performance across complex Life Sciences portfolios. Innovate solutions to...

Unlock potential by leading Product Operations to optimize efficiency, guide cross-functional teams, and drive a robust product strategy for a diverse portfolio. This senior role demands building sust...

Join a team that's driving strategic growth for the Commercial and Mid-market segments. You'll partner with sales leaders, analyze business performance, and lead initiatives to optimize impact and exc...

Champion growth by leading a high-performing commerce team, driving strategic client partnerships, and delivering innovative solutions in a rapidly evolving environment focused on measurable results a...

Help us transform employee experience through strategic leadership and execution. In this pivotal role, you'll partner with executives to drive initiatives impacting 70,000 employees, ensuring clarity...

Join a team that's dedicated to customer success, offering expert technical leadership, managing relationships, and developing tailored data center solutions. Play a key role in driving product strate...

Optimize product vision and strategy for billing systems, leading Agile teams to deliver innovative payment solutions. Collaborate with IT and Finance to ensure scalable, secure operations while drivi...

Grow your career with a strategic role that champions client success while leading integrated, multi-channel planning and execution. Collaborate cross-functionally to ensure measurable outcomes and dr...

Lead the charge in market research and insights, turning data into actionable strategies that align with business priorities. Collaborate across teams to enhance research quality and stakeholder engag...

Unlock your potential by managing key partner relationships in the CTV and programmatic advertising landscape, driving revenue growth through strategic initiatives and collaboration while fostering an...

Lead the charge in developing audience-first media strategies for healthcare clients, guiding integrated planning and investment strategies to achieve impactful business outcomes while fostering team...

Drive strategic sales initiatives and foster partnerships, focusing on mid-sized and enterprise clients in the Salesforce ecosystem. Manage lead acquisition, sales process, and collaborate with teams...

Empower a customer-centric culture by leading the design and execution of an innovative customer experience program. Collaborate across functions to achieve measurable improvements and drive organizat...

Join a team that's redefining customer engagement through strategic CRM leadership. Drive innovative email and SMS campaigns while optimizing performance across our expansive product portfolio, shapin...