Director, Customer Experience Jobs in Durham, NC

Unlock potential by leading client strategy and product initiatives, driving growth through market insights and cross-functional collaboration. Shape solutions that enhance client value and optimize H...

Empower the distribution strategy by designing and managing rate content across channels, ensuring accurate delivery and partner trust. Collaborate with cross-functional teams to build scalable progra...

Help us elevate customer experiences by leading complex research initiatives that inform strategic decisions. You'll drive insights using qualitative and quantitative methods while mentoring a team in...

Lead the onboarding function for diverse customer segments, managing a team to ensure a seamless transition from contract to go-live. Collaborate cross-functionally to enhance processes and drive cust...

Shape the future of marketing compliance by leading automation initiatives, overseeing review processes, and driving collaboration across teams. This hands-on role combines strategic oversight with di...

Launch impactful B2B events by developing strategies, managing budgets, and executing flawless experiences. Collaborate with marketing leaders to enhance brand presence and foster relationships throug...

Lead the charge in driving strategic growth by managing a high-performing sales team, refining sales strategies, and fostering a culture of excellence to achieve ambitious revenue goals...

Accelerate transformation by leading product strategy and customer experience. Drive innovation at the intersection of genomics and AI, shaping the future of personalized health while building a high...

Join us to lead strategic operations and enhance customer experience across the Last Mile network. Drive performance improvements, manage claims, and implement scalable solutions while collaborating w...

Lead a dynamic product management team to shape innovative solutions in mental health care. Drive strategy, foster collaboration, and empower your team to deliver impactful products that enhance the t...

Reimagine the customer journey by leading a dynamic team to enhance CX measurement and insights, driving strategic improvements and user satisfaction across multiple touchpoints within a collaborative...

Accelerate progress at a leading Customer Success team, driving renewal outcomes and enhancing team effectiveness through innovative engagement strategies and AI-driven solutions for a diverse portfol...

Transform the digital manufacturing landscape by driving sales growth and market expansion. Collaborate across teams to develop strategies, support federal opportunities, and enhance customer value th...

Shape the future of enterprise-scale cybersecurity by leading vulnerability management initiatives. Drive program strategy, enhance client relationships, and mentor teams to achieve measurable risk re...

Optimize consumer acquisition strategies to drive growth and innovation across multiple channels. Lead a high-performing team, manage budgets, and define future goals while ensuring effective executio...

Lead the charge in optimizing marketing operations to drive developer adoption, pipeline growth, and revenue. Oversee systems, processes, and insights while collaborating with cross-functional teams t...

Champion digital engagement by leading customer success initiatives. Manage a team to design scalable, tech-enabled strategies that enhance customer satisfaction, retention, and lifetime value through...

Champion customer success by leading teams to enhance account retention, drive growth, and deliver exceptional outcomes. Collaborate cross-functionally to optimize processes and implement innovative s...

Transform business operations by leading high-impact initiatives that drive revenue and efficiency. Collaborate with cross-functional teams to optimize performance and make strategic decisions for sus...

Drive innovative media strategies for healthcare clients, leveraging audience insights and performance data. Collaborate with cross-functional teams to enhance planning processes and deliver impactful...

Elevate channel strategy and partner relationships to drive revenue growth, enhance market positioning, and ensure effective collaboration across teams, while managing negotiations and performance met...

Drive client success by leading strategic initiatives and fostering strong relationships in healthcare technology. Leverage deep domain expertise to enhance outcomes and ensure effective use of soluti...

Drive product excellence by owning the lifecycle and security of high-performance client SaaS platforms hosted on AWS. Lead a dedicated team to optimize operations, ensure compliance, and deliver seam...

Lead the charge in product marketing strategy for data and AI products, shaping market positioning and go-to-market narratives while managing a high-performing team to drive impactful product launches...

Partner with us to lead complex software implementations, ensuring client success through hands-on technical guidance, effective communication, and cross-functional coordination. Drive delivery excell...