Director, Customer Experience Jobs in Durham, NC

Join us in strategizing and executing compelling omnichannel MarTech solutions. This dynamic role will lead the development of integrated platforms, driving transformation and delivering superior cust...

Shape the future of commercial strategy by leading product planning and integrating market insights, competitive analysis, and brand management to drive portfolio growth and strategic decision-making...

Lead Amazon measurement strategy to enhance performance metrics and optimize client decision-making. Collaborate with commerce teams to integrate analytics effectively and provide actionable insights...

Lead the charge in redefining go-to-market operations through strategic analytics and AI innovation, driving revenue growth and customer retention while partnering across teams to ensure scalable exec...

Lead the charge in building and scaling a high-performing Global Solutions Engineering team, driving consultative selling and mapping technical solutions to measurable outcomes across diverse markets...

Shape the future of catering and convention services by maximizing revenue through strategic planning, dynamic team leadership, and impactful client engagement. Drive success and foster relationships...

Accelerate progress at a leading EdTech company by driving scalable Customer Success strategies for SMB and Schools segments. Lead teams, optimize models, and ensure customer engagement and retention...

Transform the patient journey by driving activation and retention strategies, ensuring seamless onboarding, timely care delivery, and sustained patient engagement. Own KPIs that impact growth, collabo...

Engage in strategic account management, leading teams to enhance customer relationships and achieve KPIs. Drive initiatives for operational efficiency, training, and departmental performance, fosterin...

Join an innovative team to lead full-stack developers, enhancing enterprise web applications in the automotive retail sector while driving technical excellence and coding standards for timely releases...

Champion your leadership skills by guiding a team of full-stack engineers to develop enterprise-grade web applications, enhance code quality, and foster a collaborative environment for continuous tech...

Transform our global benefits strategy by leading a high-performing team, optimizing employee wellness offerings, and acting as a strategic advisor to executives while managing our benefits budget and...

Lead and execute high-impact flagship events, enhancing customer engagement and brand presence, while partnering with internal and external teams to ensure exceptional experiences and measurable busin...

Discover exciting opportunities as you lead global product planning initiatives, developing strategic roadmaps and fostering stakeholder collaboration to enhance product offerings and market presence...

Lead the charge in shaping enterprise strategy by partnering with business unit leaders to translate high-level objectives into actionable plans, ensuring alignment with organizational priorities and...

Innovate and execute comprehensive event strategies, managing flagship conferences and internal gatherings with operational precision. Drive attendee engagement and brand loyalty through high-impact e...

Design and deliver AI-enhanced customer experiences, collaborating across teams to improve customer journeys. Utilize design thinking and AI tools to create intuitive digital interactions that drive e...

Drive operational excellence by leading a global team that harmonizes onshore and offshore resources. Foster cross-cultural collaboration, enhance performance standards, and ensure accountability acro...

Lead the charge in product management, driving innovation and customer value across market-leading software solutions, while managing a globally distributed team and collaborating across departments t...

Grow your career with us by defining and leading marketing strategies that enhance professional engagement, activation, and retention within a dynamic marketplace environment...

Join a team that drives innovative engineering solutions for clinical trials. Lead a talented organization, reshape technology strategy, and enhance operational efficiency while delivering impactful A...

Own and optimize the Gainsight platform to enhance customer experience through health scoring, playbooks, and actionable insights, collaborating across teams to ensure data-driven customer engagement...

Drive strategic communications initiatives that connect employees to business objectives and enhance engagement. Collaborate with leaders to promote organizational change, effective leadership communi...

Champion growth by leading a high-performing sales team focused on K-12 education, driving revenue and pipeline targets while engaging with key stakeholders and ensuring alignment with customer needs...

Join a team that drives impactful CRM and marketing tech strategies, enhancing advertiser growth through data-driven solutions, automation, and cross-functional collaboration while leading a high-perf...