Director, Customer Experience Jobs in Charlotte, NC

Elevate customer service transformations by leveraging technology and analytics. Collaborate with teams to implement strategic solutions, optimize client operations, and enhance customer experiences i...

Champion enterprise organic growth through strategic leadership across SEO, Content Marketing, and AI-driven initiatives, enhancing discoverability and driving measurable business results across a div...

Join a dynamic team as the key liaison for Enterprise accounts, focusing on relationship building, proactive strategies, and measurable outcomes to enhance customer success and retention. Shape custom...

Join a team that's redefining supply chain operations by leading integrated business planning, driving data-driven decisions, and enhancing collaboration between demand, supply, and manufacturing team...

Drive our media strategy with innovative, video-first content that fuels growth and engagement. Lead the development of a full-funnel approach, ensuring strategic ownership of our online presence to c...

Champion operational excellence and innovation within the P&SM function, driving strategic planning, resource management, and cross-functional collaboration to enhance efficiency in clinical study exe...

Engage a dynamic team to drive integrated demand campaigns, ensuring alignment with business growth strategies and optimizing marketing efforts in a fast-evolving environment. Lead, coach, and develop...

Tackle a significant program management role, driving project delivery and governance while collaborating with clients. Your leadership will ensure timely execution, risk management, and adherence to...

Champion innovative solutions and enhance operational efficiency, ensuring seamless distribution processes through effective leadership and collaborative teamwork. Lead and develop engineering teams t...

Drive growth by leading strategic initiatives at the intersection of digital assets, banking, and payments, while fostering client relationships and executing transformative solutions for financial in...

Join a growing analytics function to enhance Provider Operations through data-driven insights, improving quality, retention, and forecasting strategies to support operational excellence and decision-m...

Unlock potential by managing customer accounts, nurturing relationships, and enhancing the utilization of imaging software in Radiation Oncology. Collaborate cross-functionally to address client needs...

Advance channel relationships by driving national development strategies, aligning partners, and optimizing sales performance to achieve revenue growth across diverse market sectors and partner ecosys...

Lead the charge in delivering enterprise-level growth programs by ensuring alignment across all functions, driving planning and execution adherence, and managing complex initiatives for timely product...

Unlock your potential by driving talent acquisition and people operations in a fast-paced, remote-centric environment. Lead initiatives that shape organizational culture and foster employee engagement...

Shape the future of AI and data science in operations and finance. Lead a dynamic team to innovate and optimize with data-driven solutions that enhance business efficiency and analytics, while driving...

Tackle complex automation opportunities across North America by driving revenue growth through consultative sales, leveraging technical expertise, and collaborating with diverse stakeholders to delive...

Play a key role in transforming client insights into actionable quantitative research solutions, leveraging expertise in consultative selling and collaboration to foster client relationships and drive...

Join a dynamic team where you'll drive strategic client engagement and foster relationships to open new service lines in the Consumer, Retail, and Logistics sector, leveraging your experience in sales...

Join a team that's dedicated to enhancing client relationships and driving growth in the CRL market. Collaborate with top talent to deliver innovative solutions that meet business needs while expandin...

Help us transform product management practices by embedding with high-priority teams, coaching Digital Product Managers, and driving the adoption of outcome-focused strategies in a complex digital lan...

Lead the charge in shaping product strategy and innovation for core interfaces that drive revenue. Own the product vision, prioritize features, and enhance user experiences for marketing tools that em...

Pioneer initiatives by managing diverse technology teams to deliver optimal solutions. Facilitate strong partnerships, ensuring strategic alignment between technological capabilities and business obje...

Transform employee experience by managing HR operations, driving process improvements, and leading a dynamic team. Own complex case escalations and deliver actionable insights to enhance service deliv...

Lead the charge in shaping high-impact product initiatives that enhance patient care and pharmacy operations. Collaborate with cross-functional teams to drive product vision, strategy, and measurable...