Director, Customer Experience Jobs in Charlotte, NC

Shape the future of digital innovation by leading technology solutions for Commercial and Global Medical Affairs. Foster strategic partnerships, define product vision, and enhance capabilities for suc...

Join a dynamic team to drive platform adoption and optimize customer value through strategic insights and technical guidance, ensuring measurable outcomes in financial services and customer success...

Drive partner success by managing key law firm relationships, leveraging data and strong communication skills to identify trends, optimize performance, and facilitate growth in a dynamic, collaborativ...

Unlock potential by transforming data and strategy into system efficiencies, driving revenue growth through optimized HubSpot architecture, integrations, and actionable insights across the organizatio...

Optimize employee wellbeing by leading the comprehensive benefits strategy, ensuring compliance, and enhancing engagement. Collaborate with various teams to deliver a competitive, employee-focused ben...

Join us to lead comprehensive governance, risk, and compliance initiatives, driving security policy alignment and risk management across teams. Shape effective information security strategies while co...

Unlock your potential in a role that bridges technical execution and strategic vision. Collaborate with cross-functional teams to drive innovations in healthcare platforms and enhance user experiences...

Lead and optimize email marketing initiatives, collaborating with cross-functional teams to enhance client acquisition and operational efficiency while ensuring compliance and strategic alignment...

Drive, transform, and elevate our paid media strategy, maximizing a substantial annual investment to achieve profitable growth across diverse channels while fostering collaboration and innovation in a...

Unlock potential by managing IT operations, enhancing team performance, and implementing automation. Drive the efficiency of core systems and oversee a dedicated support team while serving as a techni...

Oversee and optimize global delivery center operations, driving performance excellence and strategic growth across multiple regions while managing budgets, KPIs, and stakeholder governance to achieve...

Lead the charge in ensuring customer success for a diverse portfolio of 200+ CPG brands, utilizing advanced tools to enhance engagement, monitor key metrics, and drive scalable processes essential for...

Drive operational excellence by leading collections, resident performance, and default operations while enhancing the resident experience and ensuring compliance across Housing Choice Voucher programs...

Lead the charge in shaping a dynamic voice for a growing team, guiding copy strategy across audiences. Collaborate across functions to ensure coherence and quality while mentoring writers and producin...

Join a team that's shaping the national purchasing strategy to enhance efficiency and drive cost effectiveness across the supply chain. Oversee competitive bidding processes and contract negotiations...

Unlock potential by leading sales strategies in the renewable energy sector. Collaborate with cross-functional teams to engage clients, driving sales growth and building impactful relationships while...

Contribute to customer success by managing portfolios, driving product adoption, and ensuring retention. Collaborate proactively with eCommerce clients to deliver measurable outcomes and maintain oper...

Join a dynamic team where you'll coach Strategic Account Executives, driving revenue growth while mastering the 'Player-Coach' balance in high-stakes negotiations and GTM improvements. Foster a cultur...

Join a dynamic team to coach and develop sales executives, drive results, and foster a culture of learning. You'll balance mentoring with direct involvement in high-stakes sales, ensuring your team ex...

Deliver exceptional customer success as you lead a team to optimize strategic engagement, driving value realization and long-term relationships in a fast-paced healthcare technology environment...

Drive the firm’s business development and client experience strategies. Lead initiatives that enhance relationships, facilitate growth, and oversee marketing efforts to improve client engagement and s...

Drive strategic growth as you build relationships with C-level executives, lead complex sales cycles, and exceed quotas in selling enterprise-level SaaS solutions to $20bn+ clients while managing a de...

Transform the customer forecourt experience by leading product initiatives that enhance engagement and transactional efficiency. Drive product vision, strategy, and collaboration across tech and busin...

Unlock the power of data by driving product strategy and delivering innovative data solutions. Collaborate with stakeholders to create scalable, governed data products that enhance decision-making and...

Unlock potential by leading agile transformation across technology teams. This senior role engages with product, engineering, and data, ensuring cohesive collaboration, effective delivery practices, a...