Director, Customer Experience Jobs in Albany, NY

Lead the transformation of clinical quality at a strategic level, ensuring accountability for program integrity, safety, and analytics, while guiding cross-functional teams towards improving healthcar...

Transform digital engagement with your expertise in lifecycle strategy and multichannel campaigns. Spearhead project workflows using Salesforce and Jira, collaborating across teams to enhance donor ex...

Pioneer initiatives in workers' compensation and safety, ensuring compliance and risk mitigation. Collaborate with leadership to implement effective training and injury prevention strategies across mu...

Elevate the customer experience as a Digital Experience Architect, designing integrated solutions across various platforms to enhance engagement. Collaborate with diverse teams to align client needs w...

Strategize and lead the product vision for an innovative ecosystem, focusing on developer platforms and marketplace growth. Collaborate cross-functionally to turn the ecosystem into a robust engine fo...

Engage with Post-Sales leaders to enhance team performance, drive strategic initiatives, and optimize organizational health. Leverage expertise in HR to support model growth and execute people program...

Transform operational data into impactful cost-optimization products for fleets, owning the vision, strategy, and roadmap while collaborating with cross-functional teams to drive efficiency and innova...

Empower your career as a strategic leader in commercial training, driving innovative curriculum development in oncology that enhances clinical acumen and leadership skills across our customer-facing t...

Transform team dynamics by leading and mentoring Product Managers while engaging in hands-on product development and strategy. Drive impactful communications tools that enhance collaboration and strea...

Drive your career with a high-impact role leading enterprise sales across the Central US. You'll oversee revenue growth, manage a team of executives, and ensure effective strategy execution while enga...

Empower the sports data landscape by architecting real-time infrastructures that deliver sub-500ms insights. Own predictive analytics, fan monetization, compliance, and content generation in a high-st...

Shape the future of healthcare by leading a journey-centric product strategy that elevates patient outcomes and provider satisfaction. Drive measurable financial performance while managing a high-perf...

Join a team that drives innovation in product management by shaping a pivotal infrastructure. Collaborate across functions to create impactful customer experiences and leverage data insights for a sea...

Shape the future of advertising by partnering with top media platforms to drive growth and define strategic agendas, leveraging insights and consulting expertise to influence industry leaders and tran...

Join a team that's driving post-go-live success for strategic partners, ensuring optimal engagement and performance. You will own relationships, monitor partner health, and facilitate growth to achiev...

Empower our marketing strategy by leading a cross-portfolio effort to define market narratives, shape go-to-market strategies, and ensure cohesive alignment across teams to drive growth and adoption f...

Shape the future of client service delivery by driving excellence and operational efficiency. Partner with clients to enhance their benefits administration experience while leading complex implementat...

Elevate strategic capture management initiatives within the aerospace and defense sectors. Drive the proposal lifecycle, collaborate cross-functionally, and lead efforts to secure high-value contract...

Champion operational excellence by leading the product support team. Ensure outstanding service delivery, streamline support processes, and advocate for customer needs while collaborating with enginee...

Drive seamless client experiences by managing accounts, leading teams, and delivering strategic insights. Cultivate strong client relationships while overseeing campaign execution and ensuring high-qu...

Lead the design organization to craft user-centered experiences across mental health care. Empower teams to deliver strategic design solutions, shape business goals, and enhance clinical outcomes thro...

Champion the evolution of global brand strategy, driving impactful marketing campaigns and partnerships, while enhancing brand visibility and demand generation. Collaborate across teams to achieve str...

Pioneer innovative product offerings within a market intelligence platform, guiding strategy and execution. Collaborate with cross-functional teams to create actionable insights that enhance customer...

Optimize sales effectiveness by developing strategic readiness programs and resources. Lead a team to enhance coaching, field engagement, and execution support, driving performance goals and aligning...

Lead a dynamic Customer Success team to optimize enterprise accounts' value and renewal rates. Drive operational excellence, strategic alignment, and cross-functional collaboration to deliver exceptio...