Director, Customer Experience Jobs in Albany, NY

Manage a talented team to drive growth in Consulting Account Management, focusing on strategy, client success outcomes, and system efficiencies while cultivating strong relationships with key stakehol...

Accelerate the pre-sales process by leading global proposal management, optimizing RFP operations, and enhancing sales team enablement. Drive efficiency through proposal automation and cross-functiona...

Engage clients effectively to drive retention and growth within the Strategic Alliance Group. Collaborate with operations to deliver exceptional service, manage territories, and support strategic nego...

Lead the charge in driving client success across a diverse portfolio. Collaborate with client engagement teams to achieve financial goals while fostering growth and innovation, ensuring high standards...

Engage in transformative sales strategies to empower organizations by leveraging innovative SaaS solutions. Collaborate cross-functionally to optimize product messaging and ensure revenue growth in a...

Drive the vision and strategy for a pivotal consumer finance product, leading teams to enhance user experience and optimize business performance across card offerings and platform capabilities...

Pioneer impactful customer experiences by leading strategy initiatives, guiding teams, and exceeding client expectations through innovative digital transformations and executive storytelling. Drive gr...

Build comprehensive training strategies for users of our platform, driving customer adoption and support. Lead initiatives across onboarding, asynchronous content, and customer education while ensurin...

Advance your career by leading innovative product strategies, focusing on AI solutions and team alignment. Collaborate with diverse stakeholders and drive initiatives that tackle systemic challenges i...

Champion innovative revenue growth by driving new and existing customer relationships within the renewable energy sector, navigating complex sales processes, and ensuring impactful outcomes throughout...

Join a team that's dedicated to transforming financial services through data and technology. As a strategic partner, you'll drive growth by managing client relationships, uncovering opportunities, and...

Champion the development of innovative pricing strategies for SaaS products, driving financial performance through data-driven decision-making and cross-functional collaboration and ensuring a competi...

Empower your career by shaping positioning and messaging strategies, leading go-to-market initiatives, and driving customer adoption while building a high-performing team in a dynamic B2B SaaS environ...

Collaborate with cross-functional teams to drive financial strategy and performance management for the GTM business, focusing on user acquisition, profitability, and new opportunities in a fast-paced...

Join a team that's shaping the future of AI product management, leading deep contextual intelligence and reasoning efforts that drive marketing insights across autonomous agents for businesses. You'll...

Drive excellence in Financial Operations by leading Source-to-Pay and Compensation Operations. Build best-in-class processes, promote automation, and enhance employee and vendor experiences in a dynam...

Grow your career with this impactful role driving product strategy, managing part assignments, and enhancing market presence. Collaborate across teams to exceed quality standards and revenue targets i...

Join us in strategizing and executing compelling omnichannel MarTech solutions. This dynamic role will lead the development of integrated platforms, driving transformation and delivering superior cust...

Lead the architecture and technical development of innovative Google Cloud solutions. Ensure scalable and secure implementations while driving customer experience transformation through advanced conve...

Join a team that's redefining loyalty and membership in a digital ecosystem. Lead cross-functional initiatives to innovate and enhance customer value through comprehensive product strategies, ensuring...

Shape the future of commercial strategy by leading product planning and integrating market insights, competitive analysis, and brand management to drive portfolio growth and strategic decision-making...

Lead the charge in redefining go-to-market operations through strategic analytics and AI innovation, driving revenue growth and customer retention while partnering across teams to ensure scalable exec...

Lead the charge in building and scaling a high-performing Global Solutions Engineering team, driving consultative selling and mapping technical solutions to measurable outcomes across diverse markets...

Accelerate progress at a leading EdTech company by driving scalable Customer Success strategies for SMB and Schools segments. Lead teams, optimize models, and ensure customer engagement and retention...

Transform the patient journey by driving activation and retention strategies, ensuring seamless onboarding, timely care delivery, and sustained patient engagement. Own KPIs that impact growth, collabo...