Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$104K - $156K *
Champion client success by leading implementation projects and driving operational excellence. Collaborate cross-functionally to deliver tailored solutions that align with client goals, ensuring trans...
2 weeks ago
Senior Director, Enterprise Security
$160K - $200K *
Lead the charge in delivering a robust Cybersecurity program by guiding Security teams in architecture, operations, and identity management, ensuring enterprise-wide protection against emerging threat...
3 weeks ago
Enterprise Sales Director, CPG
$150K - $180K *
Accelerate progress at the forefront of enterprise sales, driving growth with leading consumer brands. Utilize your expertise in strategic relationships and marketing insights to enhance client partne...
Reposted 2 days ago
Senior Director, Client Education - Healthcare SaaS
$150K - $180K *
Innovate and lead the development of impactful client education programs that enhance user experience, product adoption, and satisfaction across diverse learning modalities while fostering a high-perf...
4 days ago
$125K - $150K *
Accelerate progress at the forefront of life sciences marketing. Drive strategic initiatives that elevate product positioning and engage Pharma audiences through innovative campaigns, robust messaging...
3 weeks ago
$250K - $300K *
Drive revenue growth by developing and executing a robust channel strategy in the Americas' Western Region, focusing on partner recruitment, enablement, and performance management to achieve targeted...
Reposted yesterday
$250K - $300K *
Join a dynamic team as you drive product growth through activation and expansion strategies. Collaborate with cross-functional leaders to enhance self-serve experiences and optimize customer engagemen...
3 weeks ago
Customer Success Director, Captives
$120K - $175K *
Lead the charge in customer success by managing captive relationships, ensuring operational excellence, and collaborating with cross-functional teams. Drive timely execution of agreements and oversee...
2 weeks ago
Senior Director of Product Marketing
$150K - $180K *
Champion the go-to-market strategy for a cutting-edge B2B software solution. Build a cohesive product marketing function while driving positioning, pricing, and sales content that aligns with corporat...
1 week ago
Account Director, Promotional Medical Education
$100K - $120K *
Partner with us to drive strategic healthcare marketing initiatives. Lead client relationships, oversee peer-to-peer programs, and mentor team members to ensure compliance and achieve results while fo...
3 weeks ago
Director, Demand PLG & Workforce Ops
$127K - $165K *
Transform demand planning and workforce operations by leading forecasting, capacity planning, and execution across diverse teams and environments. Drive strategic initiatives and ensure operational ef...
1 week ago
Director, Member Engagement (Remote)
$116K - $121K *
Solve complex challenges as you lead relationship management and risk assessment for a vast network of Partner and Affiliate Food Banks, fostering collaboration, compliance, and capacity-building init...
1 week ago
Director, Scaled Success - SMB
$110K - $130K *
Drive customer success for our SMB segment by leading a hands-on team, enhancing retention metrics, and implementing strategic engagement initiatives to foster strong customer relationships and optimi...
Reposted 1 week ago
$150K - $190K *
Accelerate customer growth by managing relationships with key accounts and driving revenue expansion. Become an expert on our products to ensure customer success, guiding them through technical use an...
Reposted 1 week ago
$108K - $162K *
Join a team that's dedicated to enhancing biomedical service operations. Lead a skilled team of technicians, ensuring high-quality support and customer satisfaction across the Pacific Northwest while...
Yesterday
$110K - $130K *
Join a team that's dedicated to enhancing customer satisfaction and operational excellence. Lead and develop a talented team while driving service strategy and business growth in the Greater Portland...
Yesterday
Director of Customer Success - Healthcare
$110K - $130K *
Tackle the complexities of customer success in healthcare, ensuring exceptional client satisfaction through strategic oversight and operational excellence in HIM and coding operations. Leverage your e...
3 weeks ago
Director - Pharma Meetings, Account and Operations
$95K - $123K *
Lead the charge in pharmaceutical meetings operations, driving client partnerships and operational excellence while navigating compliance. Shape processes and enhance stakeholder engagement to deliver...
4 days ago
$125K - $165K *
Accelerate growth by leading data-driven CRO strategies and subscription initiatives, enhancing customer journeys and retention through innovative test design and insightful analysis. Drive cross-func...
1 week ago
$161K - $269K *
Lead and inspire a strategic sales team across a central territory, driving revenue growth and cultivating high performance through coaching, collaboration, and effective customer engagement strategie...
3 weeks ago
Director of Sales, Global Account Management
$150K - $180K *
Drive growth by leading the global account management team to enhance post-sale customer experiences and maximize revenue through renewals and upsells, utilizing data-driven strategies and collaborati...
4 days ago
$104K - $124K *
Join a team that builds and scales high-quality customer support. Lead a skilled group with a focus on coaching, efficiency, and innovation in customer experience while collaborating closely with cros...
1 week ago
$160K - $200K *
Transform customer success by enhancing onboarding, driving account growth, and leading cross-functional strategies for sustainable value creation across the customer lifecycle and Videa's innovative...
2 weeks ago
Director, Global People Operations & AI
$163K - $288K *
Transform global People Operations by leading automation, strategy, and service delivery in a dynamic, scalable model. Oversee teams to enhance employee experience and drive efficiency through AI solu...
2 weeks ago
Employee Engagement Programs Lead
$85K - $110K *
Lead the charge in creating impactful employee gatherings and programs. Own logistics for large events, develop toolkits for team-led initiatives, and drive engagement through seamless operations and...
3 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.