Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$100K - $150K *

Oversee and execute comprehensive marketing strategies to drive brand growth, lead demand generation initiatives, and manage cross-channel performance. Collaborate with Sales to enhance pipeline succe...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Elevate customer success for automotive clients by leading a high-impact team focused on retention, growth, and strategic engagement. Drive results through operational excellence and cross-functional...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$150K - $200K *

Drive enterprise sales strategy and execution, leading a high-performing team to engage Fortune 500 clients through consultative, value-driven partnerships, navigating complex sales cycles and achievi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Grow your career with a leadership role enhancing revenue strategies by providing insights throughout the customer lifecycle. Collaborate across departments to optimize sales efficiency and drive pred...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$225K - $300K *

Advance enterprise relationships by driving revenue growth, executing strategic account plans, and collaborating with internal teams to enhance client engagement with top media and tech executives. De...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Media

$232K - $293K *

Lead a high-performing team focused on strategic technical engagement with partners. Drive co-innovation and ensure successful integrations while collaborating across functions to achieve technical ex...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$190K - $210K *

Shape the financial strategy of Product & Services by integrating key business insights into cohesive narratives that drive effective resource allocation and enhance overall operational performance ac...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the charge in driving client success through strategic account management, mentoring a high-performing team, and enhancing long-term partnerships. Collaborate cross-functionally to deliver except...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Champion customer success by leading a top-tier Account Management team to drive retention and growth. Collaborate cross-functionally to develop strategic initiatives, foster relationships, and enhanc...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$235K - $285K *

Join a mission-driven team to drive growth within law enforcement and first responder agencies. Utilize your unique background to build relationships, close deals, and expand accounts in a high-perfor...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Accelerate progress at the intersection of alliances and go-to-market strategies. Drive revenue through partner ecosystems and cloud marketplaces by implementing robust enablement programs and co-sell...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Transform client experiences by leading strategic conversion rate optimization efforts, fostering team collaboration, and driving data-driven insights to maximize revenue while enhancing satisfaction...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$190K - $220K *

Drive the evolution of AI-powered contract lifecycle management solutions, translating complex technologies into actionable business strategies. Collaborate with C-suite executives to craft innovative...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $180K *

Shape the future of customer growth by leading strategic initiatives that drive net-new client acquisition, optimize conversion rates, and enhance overall funnel performance across multiple growth cha...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$135K - $210K *

Join a team that's transforming finance in a high-growth environment, collaborating with executives to drive financial strategies, build analytical models, and leverage AI to enhance decision-making a...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$112K - $188K *

Unlock the power of data in this strategic role focused on enhancing customer engagement through analytics. Drive business value by translating digital strategies into measurable outcomes that shape d...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$200K - $240K *

Champion the development of innovative demand generation strategies to enhance brand awareness and drive substantial lead generation efforts for cybersecurity solutions in a high-growth environment...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Shape the future of regional marketing by driving growth and pipeline acceleration through innovative programs. Lead a high-performing team to execute strategies that resonate across North America and...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $250K *

MicroTech is seeking a results-driven Director of Sales to lead IT sales for networking services and solutions, focusing on expanding the client base within the federal government sector. The role inv...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Business Services

$159K - $287K *

Join a dynamic team driving new customer acquisition in healthcare. This high-impact role focuses on executive relationship building, consultative sales, and solution development within dental and aes...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $120K *

Drive strategic sales growth through consultation and technical expertise, engaging senior leaders in mid-market and enterprise sectors to shape cloud, IT, and cybersecurity solutions that meet evolvi...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $140K *

Join a team that's focused on strategic partnerships to advance Medical Affairs, leading impactful programs across therapy areas while fostering strong client relationships and guiding teams to achiev...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$130K - $180K *

Join a team that's transforming customer experience by bridging technical services and solutions. Lead technical engagements, align with cross-functional teams, and enhance platform readiness while dr...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$190K - $215K *

Help us develop high-performing sales teams and drive growth across the Central region. You will cultivate a culture of success while leveraging audience insights to transform partnerships and elevate...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Consumer Technology

$90K - $120K *

Join a team that's shaping Customer Success by leading a skilled group focused on enhancing client engagement across diverse account tiers while utilizing data-driven insights to foster retention and...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.