Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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1
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$85K - $105K *

Transform campaign management through strategic oversight and team leadership. Collaborate with internal and external partners to deliver innovative media solutions while nurturing junior team members...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$97K - $131K *

Drive transformation by leading strategic engagements with large, complex customers. Collaborate cross-functionally to align business goals with technology solutions, ensuring long-term value and oper...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$180K - $271K *

Lead the charge in managing strategic accounts to enhance customer relationships, drive growth, and deliver integrated solutions while collaborating across departments to address challenges and maximi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$130K - $180K *

Champion advanced data science initiatives in commercial pharma, enhancing HCP and patient engagement through innovative NBA models and omnichannel strategies to drive business impact and improve comm...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$133K - $248K *

Unlock potential by spearheading inorganic growth strategies, overseeing M&A and technology partnerships, while shaping market intelligence to drive competitive advantage and innovation in enterprise...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the charge in enhancing People Operations by driving strategy and execution across reward systems, compliance, and analytics, while fostering operational excellence and scalable processes for org...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Champion the delivery of innovative data solutions in pharmaceutical operations, managing diverse project teams to ensure seamless implementation and client satisfaction. Drive operational excellence...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$138K - $231K *

Drive customer satisfaction and revenue growth by managing key SMB accounts. Foster strong relationships, advocate for client needs, and collaborate with internal teams to deliver value, ensuring cont...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Shape the future of member activation by driving cross-channel outreach campaigns that engage patients, enhance their journey, and ensure better healthcare access. Collaborate with analytics, content...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$120K - $130K *

Join a dynamic team leading customer success initiatives, driving onboarding, adoption, and retention for K-12 solutions. Collaborate cross-functionally to ensure impactful experiences and achieve lon...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$140K - $160K *

Join a team that's redefining growth strategies in the commerce ecosystem. Lead a high-performing group of specialists, manage key client relationships, and drive exceptional results through innovativ...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$140K - $160K *

Champion growth by leading a high-performing commerce team, driving strategic client partnerships, and delivering innovative solutions in a rapidly evolving environment focused on measurable results a...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$100K - $130K *

Engage partners to drive channel growth and enhance strategic partnerships. Manage relationships, onboard new partners, and support revenue initiatives in a collaborative, fast-paced environment while...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$90K - $130K *

Optimize HR leadership and operations by partnering with executives and employees to enhance engagement, support compliance, and drive organizational effectiveness. Foster a service-oriented culture w...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$100K - $150K *

Drive our marketing strategy and team to create impact in B2B. Own brand, demand gen, content, and digital initiatives, working closely with Sales to ensure measurable success across programs and KPIs...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$150K - $200K *

Drive enterprise sales strategy and execution, leading a high-performing team to engage Fortune 500 clients through consultative, value-driven partnerships, navigating complex sales cycles and achievi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$203K - $325K *

Lead the charge in transforming enterprise PMO initiatives by aligning strategic objectives with execution. Drive over 10 global programs, cultivating collaboration across functions to achieve operati...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $150K *

Grow your career with a leadership role enhancing revenue strategies by providing insights throughout the customer lifecycle. Collaborate across departments to optimize sales efficiency and drive pred...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Business Services

$225K - $300K *

Advance enterprise relationships by driving revenue growth, executing strategic account plans, and collaborating with internal teams to enhance client engagement with top media and tech executives. De...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Media

$232K - $293K *

Lead a high-performing team focused on strategic technical engagement with partners. Drive co-innovation and ensure successful integrations while collaborating across functions to achieve technical ex...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$185K - $215K *

Transform the future of digital products by leading a global engineering team, fostering innovation, and ensuring exceptional delivery of secure digital solutions that enhance patient outcomes through...

US-AnywhereRemote

Reposted today

  •   11 - 15 years exp.  •   Information Technology

$120K - $150K *

Lead the charge in driving client success through strategic account management, mentoring a high-performing team, and enhancing long-term partnerships. Collaborate cross-functionally to deliver except...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$120K - $180K *

Lead the charge in transforming marketing into a data-driven growth engine, driving revenue growth, building brand equity, and ensuring strategic alignment across multiple markets and channels...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Champion customer success by leading a top-tier Account Management team to drive retention and growth. Collaborate cross-functionally to develop strategic initiatives, foster relationships, and enhanc...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$235K - $285K *

Join a mission-driven team to drive growth within law enforcement and first responder agencies. Utilize your unique background to build relationships, close deals, and expand accounts in a high-perfor...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.