Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$140K - $160K *

Join a team that's redefining growth strategies in the commerce ecosystem. Lead a high-performing group of specialists, manage key client relationships, and drive exceptional results through innovativ...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$140K - $160K *

Champion growth by leading a high-performing commerce team, driving strategic client partnerships, and delivering innovative solutions in a rapidly evolving environment focused on measurable results a...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Shape the future of member activation by driving cross-channel outreach campaigns that engage patients, enhance their journey, and ensure better healthcare access. Collaborate with analytics, content...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $130K *

Join a dynamic team leading customer success initiatives, driving onboarding, adoption, and retention for K-12 solutions. Collaborate cross-functionally to ensure impactful experiences and achieve lon...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $130K *

Champion customer satisfaction by leading Customer Care strategy, performance, and innovation across diverse product lines while ensuring operational excellence and team development to enhance custome...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$90K - $130K *

Optimize HR leadership and operations by partnering with executives and employees to enhance engagement, support compliance, and drive organizational effectiveness. Foster a service-oriented culture w...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$100K - $150K *

Drive our marketing strategy and team to create impact in B2B. Own brand, demand gen, content, and digital initiatives, working closely with Sales to ensure measurable success across programs and KPIs...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$100K - $150K *

Oversee and execute comprehensive marketing strategies to drive brand growth, lead demand generation initiatives, and manage cross-channel performance. Collaborate with Sales to enhance pipeline succe...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Elevate customer success for automotive clients by leading a high-impact team focused on retention, growth, and strategic engagement. Drive results through operational excellence and cross-functional...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$228K - $263K *

Create a global demand generation strategy that drives growth, aligning Sales and Marketing. Lead a high-performing team to execute integrated campaigns, leveraging data analytics for optimization and...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $200K *

Drive enterprise sales strategy and execution, leading a high-performing team to engage Fortune 500 clients through consultative, value-driven partnerships, navigating complex sales cycles and achievi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Grow your career with a leadership role enhancing revenue strategies by providing insights throughout the customer lifecycle. Collaborate across departments to optimize sales efficiency and drive pred...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$232K - $293K *

Lead a high-performing team focused on strategic technical engagement with partners. Drive co-innovation and ensure successful integrations while collaborating across functions to achieve technical ex...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$225K - $300K *

Advance enterprise relationships by driving revenue growth, executing strategic account plans, and collaborating with internal teams to enhance client engagement with top media and tech executives. De...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Media

$190K - $210K *

Shape the financial strategy of Product & Services by integrating key business insights into cohesive narratives that drive effective resource allocation and enhance overall operational performance ac...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the charge in driving client success through strategic account management, mentoring a high-performing team, and enhancing long-term partnerships. Collaborate cross-functionally to deliver except...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Champion customer success by leading a top-tier Account Management team to drive retention and growth. Collaborate cross-functionally to develop strategic initiatives, foster relationships, and enhanc...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$235K - $285K *

Join a mission-driven team to drive growth within law enforcement and first responder agencies. Utilize your unique background to build relationships, close deals, and expand accounts in a high-perfor...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

$90K - $130K *

Transform client experiences by leading strategic conversion rate optimization efforts, fostering team collaboration, and driving data-driven insights to maximize revenue while enhancing satisfaction...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Accelerate progress at the intersection of alliances and go-to-market strategies. Drive revenue through partner ecosystems and cloud marketplaces by implementing robust enablement programs and co-sell...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $180K *

Shape the future of customer growth by leading strategic initiatives that drive net-new client acquisition, optimize conversion rates, and enhance overall funnel performance across multiple growth cha...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$190K - $220K *

Drive the evolution of AI-powered contract lifecycle management solutions, translating complex technologies into actionable business strategies. Collaborate with C-suite executives to craft innovative...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$135K - $210K *

Join a team that's transforming finance in a high-growth environment, collaborating with executives to drive financial strategies, build analytical models, and leverage AI to enhance decision-making a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$112K - $188K *

Unlock the power of data in this strategic role focused on enhancing customer engagement through analytics. Drive business value by translating digital strategies into measurable outcomes that shape d...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$200K - $240K *

Champion the development of innovative demand generation strategies to enhance brand awareness and drive substantial lead generation efforts for cybersecurity solutions in a high-growth environment...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.