Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$104K - $156K *

Champion client success by leading implementation projects and driving operational excellence. Collaborate cross-functionally to deliver tailored solutions that align with client goals, ensuring trans...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $200K *

Lead the charge in delivering a robust Cybersecurity program by guiding Security teams in architecture, operations, and identity management, ensuring enterprise-wide protection against emerging threat...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$150K - $180K *

Accelerate progress at the forefront of enterprise sales, driving growth with leading consumer brands. Utilize your expertise in strategic relationships and marketing insights to enhance client partne...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Innovate and lead the development of impactful client education programs that enhance user experience, product adoption, and satisfaction across diverse learning modalities while fostering a high-perf...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$125K - $150K *

Accelerate progress at the forefront of life sciences marketing. Drive strategic initiatives that elevate product positioning and engage Pharma audiences through innovative campaigns, robust messaging...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$250K - $300K *

Drive revenue growth by developing and executing a robust channel strategy in the Americas' Western Region, focusing on partner recruitment, enablement, and performance management to achieve targeted...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$250K - $300K *

Join a dynamic team as you drive product growth through activation and expansion strategies. Collaborate with cross-functional leaders to enhance self-serve experiences and optimize customer engagemen...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $175K *

Lead the charge in customer success by managing captive relationships, ensuring operational excellence, and collaborating with cross-functional teams. Drive timely execution of agreements and oversee...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Champion the go-to-market strategy for a cutting-edge B2B software solution. Build a cohesive product marketing function while driving positioning, pricing, and sales content that aligns with corporat...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$100K - $120K *

Partner with us to drive strategic healthcare marketing initiatives. Lead client relationships, oversee peer-to-peer programs, and mentor team members to ensure compliance and achieve results while fo...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$127K - $165K *

Transform demand planning and workforce operations by leading forecasting, capacity planning, and execution across diverse teams and environments. Drive strategic initiatives and ensure operational ef...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$116K - $121K *

Solve complex challenges as you lead relationship management and risk assessment for a vast network of Partner and Affiliate Food Banks, fostering collaboration, compliance, and capacity-building init...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Drive customer success for our SMB segment by leading a hands-on team, enhancing retention metrics, and implementing strategic engagement initiatives to foster strong customer relationships and optimi...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$150K - $190K *

Accelerate customer growth by managing relationships with key accounts and driving revenue expansion. Become an expert on our products to ensure customer success, guiding them through technical use an...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$108K - $162K *

Join a team that's dedicated to enhancing biomedical service operations. Lead a skilled team of technicians, ensuring high-quality support and customer satisfaction across the Pacific Northwest while...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Join a team that's dedicated to enhancing customer satisfaction and operational excellence. Lead and develop a talented team while driving service strategy and business growth in the Greater Portland...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Tackle the complexities of customer success in healthcare, ensuring exceptional client satisfaction through strategic oversight and operational excellence in HIM and coding operations. Leverage your e...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $123K *

Lead the charge in pharmaceutical meetings operations, driving client partnerships and operational excellence while navigating compliance. Shape processes and enhance stakeholder engagement to deliver...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$125K - $165K *

Accelerate growth by leading data-driven CRO strategies and subscription initiatives, enhancing customer journeys and retention through innovative test design and insightful analysis. Drive cross-func...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$161K - $269K *

Lead and inspire a strategic sales team across a central territory, driving revenue growth and cultivating high performance through coaching, collaboration, and effective customer engagement strategie...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Drive growth by leading the global account management team to enhance post-sale customer experiences and maximize revenue through renewals and upsells, utilizing data-driven strategies and collaborati...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$104K - $124K *

Join a team that builds and scales high-quality customer support. Lead a skilled group with a focus on coaching, efficiency, and innovation in customer experience while collaborating closely with cros...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$160K - $200K *

Transform customer success by enhancing onboarding, driving account growth, and leading cross-functional strategies for sustainable value creation across the customer lifecycle and Videa's innovative...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$163K - $288K *

Transform global People Operations by leading automation, strategy, and service delivery in a dynamic, scalable model. Oversee teams to enhance employee experience and drive efficiency through AI solu...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$85K - $110K *

Lead the charge in creating impactful employee gatherings and programs. Own logistics for large events, develop toolkits for team-led initiatives, and drive engagement through seamless operations and...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.