Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$140K - $160K *

Champion growth by leading a high-performing commerce team, driving strategic client partnerships, and delivering innovative solutions in a rapidly evolving environment focused on measurable results a...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$90K - $130K *

Optimize HR leadership and operations by partnering with executives and employees to enhance engagement, support compliance, and drive organizational effectiveness. Foster a service-oriented culture w...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$100K - $150K *

Drive our marketing strategy and team to create impact in B2B. Own brand, demand gen, content, and digital initiatives, working closely with Sales to ensure measurable success across programs and KPIs...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Business Services

$100K - $150K *

Oversee and execute comprehensive marketing strategies to drive brand growth, lead demand generation initiatives, and manage cross-channel performance. Collaborate with Sales to enhance pipeline succe...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Elevate customer success for automotive clients by leading a high-impact team focused on retention, growth, and strategic engagement. Drive results through operational excellence and cross-functional...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$150K - $200K *

Drive enterprise sales strategy and execution, leading a high-performing team to engage Fortune 500 clients through consultative, value-driven partnerships, navigating complex sales cycles and achievi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Grow your career with a leadership role enhancing revenue strategies by providing insights throughout the customer lifecycle. Collaborate across departments to optimize sales efficiency and drive pred...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Business Services

$225K - $300K *

Advance enterprise relationships by driving revenue growth, executing strategic account plans, and collaborating with internal teams to enhance client engagement with top media and tech executives. De...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Media

$232K - $293K *

Lead a high-performing team focused on strategic technical engagement with partners. Drive co-innovation and ensure successful integrations while collaborating across functions to achieve technical ex...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the charge in driving client success through strategic account management, mentoring a high-performing team, and enhancing long-term partnerships. Collaborate cross-functionally to deliver except...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Champion customer success by leading a top-tier Account Management team to drive retention and growth. Collaborate cross-functionally to develop strategic initiatives, foster relationships, and enhanc...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$235K - $285K *

Join a mission-driven team to drive growth within law enforcement and first responder agencies. Utilize your unique background to build relationships, close deals, and expand accounts in a high-perfor...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Accelerate progress at the intersection of alliances and go-to-market strategies. Drive revenue through partner ecosystems and cloud marketplaces by implementing robust enablement programs and co-sell...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Transform client experiences by leading strategic conversion rate optimization efforts, fostering team collaboration, and driving data-driven insights to maximize revenue while enhancing satisfaction...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$190K - $220K *

Drive the evolution of AI-powered contract lifecycle management solutions, translating complex technologies into actionable business strategies. Collaborate with C-suite executives to craft innovative...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $180K *

Shape the future of customer growth by leading strategic initiatives that drive net-new client acquisition, optimize conversion rates, and enhance overall funnel performance across multiple growth cha...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$135K - $210K *

Join a team that's transforming finance in a high-growth environment, collaborating with executives to drive financial strategies, build analytical models, and leverage AI to enhance decision-making a...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$200K - $240K *

Champion the development of innovative demand generation strategies to enhance brand awareness and drive substantial lead generation efforts for cybersecurity solutions in a high-growth environment...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Shape the future of regional marketing by driving growth and pipeline acceleration through innovative programs. Lead a high-performing team to execute strategies that resonate across North America and...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $250K *

MicroTech is seeking a results-driven Director of Sales to lead IT sales for networking services and solutions, focusing on expanding the client base within the federal government sector. The role inv...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Business Services

$159K - $287K *

Join a dynamic team driving new customer acquisition in healthcare. This high-impact role focuses on executive relationship building, consultative sales, and solution development within dental and aes...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $120K *

Drive strategic sales growth through consultation and technical expertise, engaging senior leaders in mid-market and enterprise sectors to shape cloud, IT, and cybersecurity solutions that meet evolvi...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $140K *

Join a team that's focused on strategic partnerships to advance Medical Affairs, leading impactful programs across therapy areas while fostering strong client relationships and guiding teams to achiev...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$130K - $180K *

Join a team that's transforming customer experience by bridging technical services and solutions. Lead technical engagements, align with cross-functional teams, and enhance platform readiness while dr...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$190K - $215K *

Help us develop high-performing sales teams and drive growth across the Central region. You will cultivate a culture of success while leveraging audience insights to transform partnerships and elevate...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.