Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$80K - $100K *

Elevate your engineering career by tackling complex hydraulic challenges, mentoring junior staff, and leading projects across diverse infrastructure initiatives on a national and global scale...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $100K *

Drive innovation in geotechnical research and testing by transforming theoretical concepts into practical, precise solutions. Collaborate with a talented team to enhance equipment while managing custo...

Reposted today

  •   Less than 5 years exp.  •   Technical Services

$104K - $184K *

Drive project success as a Control Account Manager, overseeing planning, execution, and reporting for a high-stakes program while managing budgets and risks across multiple teams and locations...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$75K - $95K *

Join a team that's dedicated to developing and executing sourcing strategies for metals vital to shipbuilding. Focus on supplier evaluation, selection, and performance management to ensure quality and...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Help us enhance geotechnical stability through monitoring, inspections, and data management. Collaborate with teams to ensure compliance and improve construction operations for tailings and ore leach...

5 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$81K - $124K *

Transform nuclear power plant designs by creating modification packages, conducting engineering analyses, and leading project teams. Collaborate effectively with clients and support innovative enginee...

North York, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$84K - $129K *

Lead the design and analysis of nuclear systems for power plants. Elevate project standards by developing specifications and modifications, ensuring compliance with regulatory frameworks, and driving...

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$84K - $129K *

Elevate your career by steering innovative mechanical designs for nuclear power systems, collaborating on complex projects, and leading cutting-edge automation initiatives to enhance operational perfo...

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$139K - $258K *

Lead complex engineering projects, ensuring technical accuracy and providing mentorship to teams. Drive quality service delivery and uphold industry standards, enhancing competitive edge while collabo...

4 weeks ago

  •   15+ years exp.  •   Manufacturing & Automotive

$100K - $130K *

Drive project success by leading a skilled engineering team, ensuring top performance in costs, schedules, and technical aspects while fostering a positive work environment and sustainable workload...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$120K - $150K *

Lead innovative development of Electrostatic Chuck technologies, ensuring timely project delivery and collaborating across departments to drive breakthroughs in hardware and processes for semiconducto...

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $120K *

Unlock potential by applying geotechnical engineering principles to diverse infrastructure projects. Collaborate with multidisciplinary teams and mentor junior engineers while driving innovative solut...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$100K - $130K *

Transform plant engineering operations by leading projects and enhancing compliance, quality, and efficiency. Drive cross-functional collaboration and continuous improvement initiatives to meet busine...

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Transform engineering operations by leading skilled teams to enhance productivity, quality, and safety standards. Collaborate with management to drive innovation and achieve business goals while foste...

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Lead a dynamic engineering team to drive productivity, quality, and safety initiatives. Collaborate with management to meet business objectives while ensuring efficient project execution and continuou...

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$89K - $115K *

Elevate your engineering career by delivering innovative civil solutions with a supportive team in the beautiful Western Colorado. Collaborate on impactful projects while fostering strong client relat...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $140K *

Unlock your potential as a senior process engineer, driving compliant process designs and documentation. Collaborate with teams to deliver projects on schedule while mentoring peers and ensuring regul...

Mississauga, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$95K - $145K *

Help us lead a team of engineers to execute complex projects while ensuring timely deliverables, effective risk management, and hands-on mentorship of junior engineers. Collaborate closely with client...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $90K *

Unlock potential by engaging in multidisciplinary civil infrastructure projects, from planning to construction. Collaborate with licensed engineers and clients to drive sustainable solutions across th...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$70K - $95K *

Elevate your career by designing innovative custom machinery and robotics. Collaborate with cross-functional teams while ensuring compliance, manufacturability, and performance align with customer spe...

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Drive innovation by leveraging LLMs and VLMs to solve complex language challenges. Join a pioneering AI team focused on impactful solutions, shaping the future of technology through cutting-edge resea...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Develop manufacturing processes and designs that drive efficiency and reliability. Collaborate on product lifecycle management and enhance production capabilities to meet high-quality standards in com...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$76K - $119K *

Join a team that's redefining structural engineering, creating innovative building solutions from design to completion, and collaborating across disciplines for exceptional project outcomes...

4 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$134K - $187K *

Empower engineering excellence by guiding complex projects and mentoring talent. Drive innovative solutions, align engineering with strategic goals, and communicate effectively across technical and no...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$125K - $165K *

Join a dynamic team to lead technical process design, ensuring high-quality deliverables in mineral processing projects while mentoring junior engineers and collaborating with stakeholders to achieve...

Vancouver, BCIn-Person

Yesterday

  •   5 - 7 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.