Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$85K - $95K *

Join a team that drives innovation and continuous improvement in manufacturing processes. You will focus on enhancing product quality and operational efficiency while ensuring safety and compliance ac...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $90K *

Optimize project delivery and enhance team collaboration by preparing submittals, managing schedules, and ensuring compliance with construction standards while supporting project excellence and safety...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$75K - $125K *

Drive the delivery of municipal infrastructure projects by managing multidisciplinary teams and providing technical direction on design and construction. Foster business growth while empowering innova...

Chatham, ONIn-Person

4 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Engage in managing municipal infrastructure projects, offering technical design support while fostering business growth and mentorship of junior staff. You'll collaborate across disciplines, enhancing...

St. John's, NLIn-Person

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $120K *

Grow impactful municipal infrastructure by leading project teams and driving innovative design solutions. Utilize advanced technologies to enhance delivery of water supply, sewer, and roadway projects...

Kingston, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$85K - $100K *

Transform community infrastructure and client relationships in this dynamic role, leading projects across Nunavut. Engage stakeholders and deliver innovative civil engineering solutions while fosterin...

Iqaluit, NUIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Optimize legacy pump equipment solutions by collaborating with a skilled engineering team. Generate designs, ensure compliance, and provide critical support to drive project success and enhance custom...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $120K *

Execute engineering and quality processes to ensure product excellence from material delivery to final inspection. Collaborate across departments to enhance production efficiency, quality control, and...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead the charge in providing technical expertise and mentorship in geotechnical engineering and construction materials testing, ensuring high-quality deliverables across public and private sector proj...

2 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$78K - $95K *

Join a dynamic team to operate, design, and enhance key components for innovative projects. Engage hands-on in a collaborative environment, driving mechanical efficiency in fast-paced production setti...

Richmond, BCIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$87K - $115K *

Join our team to design and oversee water infrastructure projects. Leverage your expertise in linear systems, mentoring, and collaboration to drive successful project delivery and foster a culture of...

Toronto, ONIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$87K - $115K *

Join our dynamic Water Sector team to transform water and wastewater infrastructures. You will lead design and deliver high-quality projects while mentoring junior engineers and enhancing team perform...

Wellington, ONIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$80K - $95K *

Innovate to establish and optimize manufacturing processes at a new facility. Drive program launches, enhance continuous improvement efforts, and ensure operational efficiency by leveraging best pract...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Advance your career by designing and analyzing structural systems for high-stakes projects. Collaborate with multi-discipline teams to ensure safety and compliance in mission-critical environments, en...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Join a team that's driving innovation in structural engineering and manufacturing. Collaborate with cross-functional teams to enhance product quality and supplier performance, ensuring the seamless in...

Reposted yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$70K - $120K *

Manage complex product development initiatives from concept through commercialization, utilizing advanced polymer science and engineering expertise to deliver innovative, cost-effective solutions that...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$105K - $150K *

Elevate transportation infrastructure through innovative roadway design and engineering solutions. Collaborate with multidisciplinary teams to deliver exceptional projects, while gaining leadership ex...

Today

  •   5 - 7 years exp.  •   Transportation

$85K - $100K *

Shape your career with hands-on roadway design and analysis of transportation projects. Collaborate with multidisciplinary teams while developing essential engineering skills and ensuring compliance w...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$66K - $101K *

Help us develop diverse civil engineering projects by applying your design expertise and modeling techniques. Collaborate with project stakeholders to ensure successful delivery of water resources ini...

6 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$66K - $101K *

Advance civil engineering projects through design, data analysis, and documentation. Collaborate with multidisciplinary teams to support water resource initiatives, contributing to various projects wh...

6 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$110K - $130K *

Transform the future of engineering at a cutting-edge FDA-regulated facility. Lead cross-functional teams, drive engineering projects, and ensure compliance while tackling operational challenges to de...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$105K - $120K *

Transform urban landscapes by managing innovative infrastructure projects, balancing community needs and technical requirements while fostering collaborative teamwork and engineering excellence...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$105K - $120K *

Lead the charge in innovative urban engineering projects, managing diverse teams and enhancing infrastructure for pedestrians, cyclists, and vehicles. Collaborate with a skilled group while advancing...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$105K - $120K *

Shape the future of urban infrastructure by leading diverse design projects focusing on pedestrian, bicycle, and vehicle integration. Collaborate with a skilled team to drive innovation and project su...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$110K - $130K *

Advance new product introduction by collaborating with suppliers to optimize heavy-gauge structural designs, ensuring quality via DFM analysis and welding feasibility in manufacturing processes, while...

Reposted yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.