Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$103K - $191K *

Join our dynamic team to lead engineering projects, ensuring quality and cost-effective solutions while mentoring others. Drive innovation, tackle challenges, and contribute to the success of globally...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Engineer innovative mechanical systems by leveraging advanced principles across thermodynamics, hydraulics, and materials engineering, while managing projects to meet customer specifications and compl...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Drive design excellence by creating and maintaining engineering drawings, CAD models, and manufacturing tooling. Collaborate to enhance product quality and operational efficiency through effective eng...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Design and implement processes to enhance productivity, quality, and efficiency in industrial environments. Collaborate with cross-functional teams to support technical initiatives and drive continuou...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $130K *

The Senior Mechanical Engineer will design plastic components for iron-air battery cells, focusing on injection molded plastics. This role involves leading design, test plan development, and validatio...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Elevate your career by providing expert geotechnical engineering and consulting services. Lead projects, mentor staff, and ensure quality and safety in diverse sectors, enhancing client satisfaction a...

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$85K - $110K *

Lead innovative stormwater management projects while ensuring compliance through effective program development, public engagement, and collaborative training initiatives, promoting clean water benefit...

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$90K - $120K *

Elevate engineering solutions by leading diverse projects, ensuring quality compliance, providing technical direction, and fostering innovative practices across various sectors, all while supervising...

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$90K - $120K *

Join a dynamic team as you lead structural engineering projects, manage client relations, and mentor junior staff. Deliver innovative designs for diverse structures while ensuring successful project e...

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$85K - $110K *

Reimagine building structures through design, investigation, and rehabilitation, partnering with diverse clients, leading teams, and delivering quality engineering solutions at every step of the proje...

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$90K - $120K *

Drive project success by providing expert engineering and consulting services across diverse sectors. Lead teams in safety, quality, and innovation, ensuring compliance and advancing technical solutio...

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$73K - $122K *

Shape the future of mining operations by leading projects in an open pit gypsum quarry, ensuring safety, quality, and efficiency while coordinating capital improvements and fostering employee engageme...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$70K - $95K *

Join a team that's committed to excellence in quality management, leading critical processes in aerospace standards. You'll enhance product integrity while collaborating across departments to maintain...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $155K *

Join a team committed to delivering innovative mechanical engineering solutions for mining and industrial projects. Leverage your design expertise to optimize processes, and drive quality throughout p...

Vancouver, BCIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Unlock potential by leading a dynamic engineering team to deliver high-quality solutions, drive innovation, and optimize project outcomes while ensuring safety and operational integrity in the oil and...

4 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$90K - $120K *

Lead a team that drives technical excellence in materials engineering, supporting product development and manufacturing for metals-related products while ensuring safety and continuous improvement wit...

Edmonton, ABIn-Person

Reposted 1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$124K - $171K *

Drive innovative process engineering solutions by leading data analysis, hardware characterization, and troubleshooting complex systems. Collaborate with vendors and support junior team members while...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$65K - $97K *

Champion innovative solutions as part of our R&D team, tackling engineering challenges across high-performance applications. Take initiative, drive process improvements, and deliver impactful results...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Drive innovative process engineering solutions that meet compliance, technical accuracy, and schedule demands while collaborating with stakeholders to enhance project objectives and team capabilities...

Vancouver, BCIn-Person

3 days ago

  •   11 - 15 years exp.  •   Energy & Utilities

$70K - $95K *

Engage with cross-functional teams to enhance product quality, compliance, and customer satisfaction. Manage quality procedures, audits, and corrective actions while fostering strong relationships wit...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Elevate your career by designing innovative transportation structures, collaborating with diverse teams, and ensuring compliance with industry regulations while mentoring junior engineers and managing...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$70K - $95K *

Join a team that's focused on designing and developing transportation structures. Utilize your expertise to assist in drafting, collaborating, and ensuring compliance with codes while mentoring junior...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$100K - $136K *

Champion innovative mechanical engineering solutions by designing tooling, resolving technical challenges, and coordinating component manufacturing to support product life cycles, enabling next-genera...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $136K *

Explore a challenging role leveraging your engineering skills to design, develop, and implement innovative solutions in mechanical systems. Collaborate on exciting projects while ensuring compliance w...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Engineer cutting-edge mechanical systems through design, analysis, and testing. Focus on thermal, structural, and packaging challenges under various environmental conditions to ensure optimal performa...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.