Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$91K - $120K *

Tackle complex facility and utility systems to enhance operational safety and efficiency. Lead troubleshooting efforts, manage capital projects, and drive continuous improvement initiatives to support...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Transform aerospace manufacturing by leading quality initiatives and process improvements. Leverage extensive experience in Nacelle production to enhance operational excellence through Lean and Six Si...

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$95K - $135K *

Transform your career by leading complex construction projects and driving success through technical expertise. Collaborate with diverse teams to ensure quality and safety while making a lasting impac...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$88K - $105K *

Take ownership of civil and structural engineering for high voltage substation EPC projects, driving accurate cost estimates and project scopes while mentoring junior engineers and collaborating acros...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Champion project success by leading timelines and coordination in mechanical engineering, managing diverse teams, and ensuring client satisfaction through effective communication and budget management...

6 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$91K - $136K *

Join a team that's dedicated to innovating mechanical systems for global manufacturing. Collaborate on the full project lifecycle, optimizing high-speed equipment and processes that drive industry-lea...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Transform the future of aerospace by designing efficient mechanical ground support systems. Collaborate hands-on across teams to ensure reliable spacecraft integration, testing, and launch, driving in...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Transform project delivery in land development by overseeing design, coordinating teams, and ensuring quality control across multiple concurrent projects while engaging with municipal and educational...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $110K *

Optimize plant operations by providing technical support for emulsion manufacturing, focusing on preventive maintenance, troubleshooting, and compliance while ensuring equipment reliability and operat...

Reposted today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Transform project execution by overseeing cost estimations and trade management while ensuring effective communication and collaboration with stakeholders throughout the construction phases...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$95K - $145K *

Join a team that's redefining mechanical design solutions! Lead complex custom projects, mentor engineers, and ensure technical excellence through collaboration and innovation, playing a crucial role...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$79K - $106K *

Engineer detailed project plans by managing resources, timelines, and team coordination. Leverage technical design skills to meet client needs while ensuring compliance with safety regulations and per...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$79K - $106K *

Transform project outcomes by leading engineering teams, managing complex activities, and ensuring compliance with standards. Collaborate with cross-functional stakeholders to drive specifications, sc...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$79K - $106K *

Explore new avenues in engineering projects, overseeing design, management, and execution. Collaborate with a dynamic team while ensuring project compliance and safety standards are met, driving innov...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Lead the charge in optimizing electrical asset management through strategic planning, project execution, and compliance governance, ensuring reliability and sustainability in industrial environments...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Lead the charge in delivering innovative civil design solutions, collaborating within a multidisciplinary team to develop detailed engineering packages and provide field support for complex engineerin...

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Innovate solutions by designing work holding components for aerospace and automotive gears, enhancing machining processes and creating specialized tooling to meet diverse customer needs in a dynamic e...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Unlock potential by providing technical support and project management oversight for surface facilities in oil and gas. Collaborate with stakeholders to enhance operations and ensure compliance with i...

5 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$95K - $130K *

Build a thriving geotechnical practice in Southwestern Ontario, leading technical projects and client relationships while enjoying the flexibility of a hybrid work environment and contributing to majo...

Sarnia, ONIn-Person

5 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$85K - $102K *

Manage geotechnical projects in Texas, overseeing investigations, analyses, and recommendations. Collaborate with multidisciplinary teams to deliver technical assessments and solutions while ensuring...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Architect the future of aerospace by leading the design, development, and qualification of spaceflight pressure vessels and propellant tanks. Collaborate cross-functionally to deliver mission-critical...

4 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$95K - $115K *

Champion the advancement of upstream operations by solving engineering challenges, supporting technology development, and mentoring early-career professionals while collaborating across teams to enhan...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$95K - $115K *

Take ownership of optimizing surface facilities while providing technical and project management support. You will ensure operational safety, lead initiatives for improvement, and collaborate with sta...

5 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $95K *

Grow your career with a collaborative team focused on innovative materials engineering for turbine generators. Engage in technical assignments, support life cycle management, and drive continuous impr...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Transform manufacturing processes by providing hands-on metallurgical support, analyzing materials, and collaborating with engineering and quality teams to ensure optimization and safety in turbine ge...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.