Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$100K - $130K *

Join a team that's redefining mechanical design as a Principal Mechanical Engineer, steering complex valve and actuator innovations. Collaborate cross-functionally while mentoring others, and deliver...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$80K - $135K *

Join us to drive manufacturing excellence through hands-on engineering solutions, improving processes and systems in a collaborative environment that fosters innovation, efficiency, and quality across...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Manage diverse geotechnical projects, collaborate with teams, and deliver innovative solutions while mentoring a dedicated team of engineers and building strong client relationships to support success...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $95K *

Join a team that's dedicated to delivering innovative geotechnical solutions, managing multiple projects, and enhancing client relationships while providing mentorship and technical expertise to drive...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $130K *

Transform operations through process control expertise and data analytics, ensuring safety and efficiency. Drive revenue growth with innovative tools and standard procedures for topside and subsea sys...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$91K - $132K *

Empower your engineering career by contributing to structural design projects. Work independently on smaller tasks while collaborating with a team on larger assignments, ensuring timely delivery and a...

1 month ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$91K - $132K *

Unlock your potential by leading structural engineering projects. Engage in calculating, drafting, and collaborating to deliver high-quality results on time and within budget while ensuring client sat...

1 month ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$70K - $95K *

Lead engineering efforts to ensure precise planning for the safe movement and lifting of large structures. Collaborate across departments to support production initiatives and implement design analysi...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$112K - $154K *

Drive transformative engineering solutions as you lead complex mechanical and piping projects, guiding teams from concept through execution. Your expertise will ensure safe, efficient systems that pow...

Sudbury, ONIn-Person

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$90K - $120K *

Champion project success by leading capital and operational initiatives, driving cross-functional collaboration, managing scope, schedules, costs, and ensuring quality standards are met for optimal ou...

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Collaborate with a multi-disciplined team to formulate manufacturing processes for complex aerospace products, ensuring all customer requirements are met through effective problem-solving and document...

Reposted today

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $110K *

Engineer innovative electrical solutions for passenger rail systems, creating schematics and designs while guiding the development of control panels and installation procedures. Collaborate with diver...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$91K - $120K *

Transform waterfront infrastructure projects by applying innovative structural engineering skills in both office and field settings, fostering collaboration across disciplines, and ensuring quality im...

Reposted yesterday

  •   Less than 5 years exp.  •   Real Estate & Construction

$85K - $105K *

Join a dynamic team to develop engineering designs, collaborate with project stakeholders, and enhance civil engineering principles while tackling diverse projects and ensuring quality compliance acro...

Today

  •   Less than 5 years exp.  •   Real Estate & Construction

$106K - $132K *

Drive efficiency and quality as you optimize manufacturing processes for precision aerospace components. Collaborate across teams to enhance production workflows and ensure compliance with industry st...

2 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$120K - $150K *

Lead strategic advancements in large-part machining and engineering at our innovative facilities. Manage multi-disciplinary teams while enhancing execution efficiency and fostering collaboration to me...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$130K - $200K *

Join a team dedicated to innovative port systems design and development. Leverage your leadership and technical skills to drive project success, collaborate closely with multi-functional teams, and en...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Shape the future by designing cutting-edge mechanical systems for advanced optical transceivers. Collaborate with cross-functional teams to enhance product performance while managing multiple projects...

4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$86K - $119K *

Lead transformative electrical engineering initiatives that drive cost savings, enhance supply chain resilience, and improve product lifecycle. Collaborate cross-functionally to deliver innovative sol...

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Transform marine infrastructure projects by leveraging your expertise in civil engineering and structural design. Collaborate with teams and clients while mentoring junior staff to drive successful pr...

Vancouver, BCIn-Person

1 week ago

  •   8 - 10 years exp.  •   Transportation

$75K - $95K *

Shape the future of military vehicle integration by leading mechanical design, development, and systems integration efforts for advanced autonomous vehicle platforms, ensuring they meet exacting milit...

4 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$70K - $95K *

Grow your career with a collaborative team as you design innovative mechanical systems, support project teams, and ensure compliance with building codes. This role blends technical expertise with dyna...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Transform advanced materials processing by developing new formulations and equipment specifications. Collaborate with engineers to evaluate methods, drive projects, and ensure optimal performance in s...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$124K - $171K *

Innovate solutions and overcome challenges by leading complex process engineering projects. Engage with customers, analyze data, and collaborate with teams to enhance product performance while mentori...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $85K *

Pioneer environmental solutions by conducting field investigations, sample collection, and data evaluation. Join a dynamic team dedicated to innovative projects while adhering to safety protocols at d...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.