Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$110K - $130K *

Lead cross-functional teams to innovate and implement advanced automation solutions in industrial manufacturing, focusing on process optimization and strategic initiatives across global operations...

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$79K - $90K *

Join a team that's focused on innovative hardware design and development, driving excellence in analog and mixed-signal circuits, component selection, and communication interfaces in high-temperature...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$95K - $125K *

Optimize mechanical designs and collaborate with diverse teams to create innovative medical devices. Engage in testing, troubleshooting, and effective client presentations while managing project timel...

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Elevate building mechanical design by leading innovative projects across diverse sectors. You will manage multidisciplinary teams to ensure effective delivery of HVAC, plumbing, and integrated system...

Markham, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Innovate product solutions by resolving design issues, leading projects, and collaborating across functions to enhance product quality and cost efficiency while ensuring customer satisfaction and tech...

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$145K - $180K *

Unlock potential by taking a senior leadership role in marine structural engineering. Influence the design and development of crucial waterfront projects with a focus on technical excellence and clien...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$150K - $175K *

Transform engineering initiatives into delivered programs by leading cross-functional collaboration and execution. Drive innovation and streamline processes from concept to production while managing d...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

The Senior Marine Structural Engineer will lead preliminary and detailed structural design efforts on marine infrastructure projects, collaborating with interdisciplinary teams to ensure project succe...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$73K - $117K *

Advance your engineering career by designing reliable, cost-effective vehicle components. Collaborate with teams, mentor junior engineers, and drive innovation in heavy-duty automotive applications wh...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Lead technical projects and engineering teams to deliver civil design excellence and client satisfaction through innovation, strategic governance, and cross-functional collaboration, ensuring complian...

Barrie, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Shape the future of innovative product development by transforming customer needs into mechanical designs. Collaborate globally to design, prototype, and test top-quality hand tools, ensuring timely d...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $200K *

Champion innovative bridge design through technical guidance and collaborative project leadership, ensuring high-quality infrastructure solutions are delivered on time and within budget while addressi...

4 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$70K - $110K *

Transform production processes as a Mechanical Engineer, driving improvement and innovation within a dedicated team. Engage in design, equipment management, and safety advocacy while mentoring peers a...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Optimize bridge construction projects by leading technical guidance, ensuring safety, and ensuring compliance with engineering standards. Collaborate with diverse teams to deliver high-quality, on-tim...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Transform welding operations by leading compliance efforts, enhancing procedures, and training personnel. Leverage your expertise to support quality assurance and drive continuous improvement in proce...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $95K *

Shape a safe working environment by implementing and monitoring safety protocols in heavy manufacturing. Ensure compliance with industry standards while collaborating with teams to conduct risk assess...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Lead the charge in managing complex projects that enhance facility performance and energy efficiency. Collaborate across multiple sites globally, ensuring compliance and driving innovative solutions i...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Advance your career by designing innovative industrial systems. Leverage your expertise in high energy piping and steam turbines while managing projects and collaborating in a hybrid role that allows...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Transform complex industrial systems by designing and implementing efficient power utilities. Utilize your expertise in high energy piping and steam turbines while managing projects, budgets, and clie...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $120K *

Drive innovative mechanical engineering solutions for custom automation, tackling complex projects from concept through commissioning while ensuring performance and safety standards are met across div...

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$97K - $138K *

Join a team that's dedicated to advancing metallurgical testing and analysis. Provide expert guidance, lead complex studies, and improve processes at a premier facility while ensuring compliance and s...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Help us drive new product introduction as the technical authority on chemical processes, ensuring optimal performance and support at our manufacturing facility while collaborating with R&D and trouble...

4 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Optimize production efficiency by designing and improving processes, addressing technical issues, and leading a dedicated team to ensure quality and performance in manufacturing operations...

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Advance manufacturing excellence by optimizing processes, enhancing quality, and improving productivity through innovative solutions and cross-functional collaboration in support of operational goals...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $150K *

Drive the development of innovative AI solutions by building, deploying, and integrating AI capabilities into business workflows, ensuring reliable and scalable implementations that align with industr...

Kitchener, ONIn-Person

Reposted 6 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.