Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$75K - $90K *

Unlock your potential by joining a dynamic team as an Estimator. You'll prepare detailed cost estimates for various construction projects, analyze specifications, and collaborate with vendors to drive...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$130K - $155K *

Engineer scalable backend services to enhance Sonatype’s provisioning and licensing capabilities. Join a collaborative team dedicated to cloud infrastructure, automation, and operational excellence wh...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $155K *

Create robust, scalable backend services that drive product provisioning and licensing for a key software platform. Collaborate with engineers to tackle complex challenges and improve system performan...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Join a team that's redefining data identity engineering at scale. Collaborate with talented engineers to create architectural solutions for upstream data platforms that power various applications and...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Lead the charge in transforming enterprise technology through Oracle Fusion Cloud, guiding technical strategy, integration, and migration efforts. Collaborate across teams to deliver scalable, secure...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$165K - $180K *

Shape your career by leading the development of advanced healthcare analytics solutions. Collaborate with cross-functional teams to architect scalable ML and AI applications, while mentoring junior en...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$123K - $164K *

Take ownership of complex data center design projects, leading multidisciplinary teams through the entire project lifecycle. Drive execution and ensure compliance with critical facility standards whil...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$131K - $237K *

Lead and coordinate engineering delivery for a secure private cloud initiative, managing teams across multiple domains such as infrastructure, DevOps, and automation. Ensure alignment with program obj...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$122K - $158K *

Empower product development by collaborating with designers and engineers to create intuitive banking solutions. Foster a culture of innovation and ownership within a dynamic, startup-like environment...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $120K *

Partner with us to optimize supply chain solutions using technical expertise in APIs, data integration, and consulting. Collaborate with clients to design and implement best practices that drive effic...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$225K - $275K *

Accelerate progress at power procurement by leading customer engagement and closed deals. Oversee long-term PPA execution, strategy across sectors, and market positioning while nurturing key utility r...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$172K - $215K *

Lead the design and implementation of scalable, real-time data pipelines for AI-driven decision making. Collaborate cross-functionally to build a reliable foundation for data integrity and insights th...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $166K *

Tackle complex field operations by ensuring construction projects are completed safely, on time, and within budget, while leading teams and communicating with stakeholders to drive project success acr...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$160K - $190K *

Pioneer in threat research and engineering, leading a skilled team to combat fraud and security threats. Guide complex investigations and operationalize findings into proactive protections for merchan...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$93K - $140K *

Take ownership of customer quality processes by leading initiatives that enhance satisfaction, drive improvements, and manage technical support for strategic accounts, ensuring a top-tier experience t...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$87K - $108K *

Partner with us to lead high-dollar proposal pursuits, guiding strategic execution and enhancing proposal team capabilities. Drive compliance and quality across complex initiatives, shaping impactful...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$253K - $354K *

Join a team that's shaping innovative machine learning systems, influencing personalization strategies, and driving scalable architectures to enhance user engagement and growth across a leading platfo...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$190K - $267K *

Lead the development of advanced generative products for ad effectiveness, designing robust architectures and optimizing systems to enhance advertiser performance and maintain brand integrity across c...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Join a high-performing engineering team to design a scalable back-end architecture for a flagship collector platform, enhancing user experiences across web and mobile applications and impacting a larg...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $200K *

Unlock potential by cultivating capital relationships across various investment vehicles. Lead M&A advisory efforts and build essential networks with institutional allocators, family offices, and fina...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Transform your career by driving market development in quantum technology. Engage with strategic accounts and forge strong relationships while identifying new business opportunities and expanding exis...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $120K *

Join a team that's dedicated to optimizing design solutions using Centric PLM. Collaborate with clients to translate business needs into functional specs while ensuring effective system configuration...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Technical Services

$135K - $160K *

Drive the execution of electric transmission and substation engineering efforts, providing expert technical oversight and analysis for large-scale data center projects while ensuring compliance with i...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$166K - $208K *

Help us transform enterprise sales by delivering technical expertise and data solutions to meet complex customer needs. Collaborate cross-functionally to manage accounts and ensure technical alignment...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Lead the charge in orchestrating Agile Release Train (ART) operations, synchronizing cross-functional teams to ensure effective PI Planning, continuous improvement, and predictable delivery of busines...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.