Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.
As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.
Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.
$107K - $195K *
Pioneer efficient substation design projects while ensuring quality and compliance. Collaborate with a diverse team to manage project lifecycles from scoping to implementation, engaging with clients t...
4 days ago
$107K - $195K *
Shape the future of substation design by leading projects from inception to implementation, ensuring compliance with safety standards and client requirements while collaborating with a dedicated team...
1 week ago
$107K - $195K *
Empower innovative substation design projects through effective leadership and collaboration. Drive quality control and lifecycle support to ensure project success while engaging with clients and team...
2 weeks ago
Principal Application Security Engineer
$177K - $225K *
Engineer a robust Product Security strategy, leading global initiatives to enhance security processes and tools, while guiding cross-functional teams against emerging threats and vulnerabilities...
Reposted 2 weeks ago
$115K - $140K *
Champion safety and health programs for high-risk construction phases in hyper-scale AI data centers, ensuring compliance and leading initiatives to drive continuous improvement on-site during crucial...
1 week ago
$63K - $111K *
Lead electrical engineering efforts, supporting construction and installation teams, while ensuring compliance with safety and quality standards across various federal aviation projects nationwide wit...
2 days ago
$235K - $275K *
Advance your career by driving perception innovation in autonomous systems. Lead a team focusing on scene detection, environmental robustness, and scalable architectures. Collaborate on cutting-edge t...
2 weeks ago
Senior Substation Technical Advisor
$110K - $130K *
Lead the technical oversight of high-voltage substation operations and maintenance, ensuring reliability and safety. Collaborate with teams to develop practical solutions and deliver exceptional outco...
3 weeks ago
Refuel Floor Technical Director
$91K - $152K *
Pioneer innovative solutions as you supervise BWR Refuel Floor maintenance activities, ensuring safety and efficiency in complex projects. Lead diverse teams and foster strong customer relationships w...
3 days ago
Refuel Floor Technical Director
$91K - $152K *
Join us in overseeing BWR Refuel Floor maintenance activities, ensuring complex projects are executed safely with a focus on quality and efficiency while leading diverse teams to meet customer and com...
1 week ago
Senior AI Solutions Architect - Industrial Engineering
$184K - $287K *
Transform engineering workflows by acting as a technical advisor for software developers. Collaborate on GPU-accelerated solutions, enhancing performance of simulation applications and digital twins w...
3 weeks ago
$110K - $144K *
Optimize the commissioning process of critical facilities, managing all phases from planning to execution. Lead project teams in testing and validating complex systems, ensuring compliance and fosteri...
2 weeks ago
$225K - $250K *
Optimize operational excellence by leading strategic engineering initiatives, ensuring robust maintenance practices, and fostering a high-performing team to effectively manage and support multi-buildi...
Yesterday
$95K - $115K *
Empower your software engineering skills by driving the development of essential features within a collaborative, agile team environment while maintaining the integrity of a diverse codebase...
2 weeks ago
$87K - $157K *
Support projects by executing substation design, ensuring quality, and collaborating with teams. Create drawings, manage project lifecycle, and interact with clients for effective delivery. Occasional...
3 weeks ago
$160K - $190K *
Join our data engineering team to design and maintain robust data pipelines. Collaborate with ML and analytics teams to ensure reliable, scalable data for AI applications across sports, enhancing mode...
3 weeks ago
Principal Product Manager, AI Custom Models
$203K - $345K *
Shape the future of AI by leading product strategy for self-hosted solutions. Collaborate across teams to deliver impactful features while balancing technical and customer needs. Drive innovation in A...
Reposted 1 week ago
$100K - $120K *
Engineer innovative solutions in a dynamic MultiValue environment, blending software development, database management, and systems support to enhance enterprise applications and ensure optimal perform...
Reposted 1 week ago
Manager, Capital Works Improvement
$100K - $120K *
Lead complex capital projects by blending technical expertise with administrative skills, ensuring successful design, execution, and compliance through effective stakeholder management and risk mitiga...
3 weeks ago
Director, Transition & Integration - Remote
$145K - $165K *
Lead the charge in executing complex transitions and integrations across the enterprise, ensuring smooth service continuity and alignment of cross-functional strategies while mitigating risks througho...
4 days ago
Traveling Construction Project Manager
$92K - $134K *
Partner with us to manage construction projects delivering energy efficiency solutions. Oversee site supervision, ensure compliance, and foster relationships to ensure successful execution and custome...
3 weeks ago
Traveling Construction Project Manager
$92K - $134K *
Optimize project delivery by managing energy efficiency construction initiatives, ensuring compliance, quality control, and budget adherence, while fostering strong client relationships and overseeing...
4 weeks ago
$80K - $120K *
Drive efficiency and enhance sales processes as you partner with teams to streamline operations, implement automation tools, and contribute to strategic planning for commercial success in a fast-paced...
Yesterday
$200K - $240K *
Shape the future of cybersecurity as a Systems Engineer, bridging technical solutions and business outcomes in the SLED sector, while delivering expert support, crafting impactful demos, and leading i...
3 weeks ago
$127K - $295K *
Drive innovation as you architect scalable software solutions, collaborate with cross-functional teams and embed AI practices. Your expertise will guide a culture of excellence, optimizing processes a...
4 days ago
What does a Director of Customer Care do?
The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.
What kind of companies need a Director of Customer Care?
Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.
What qualifications do I need to be a Director of Customer Care?
The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.