Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$135K - $170K *

Champion the growth of technical capabilities across regions by leading hands-on training and operational excellence while ensuring compliance, safety, and budget management in a fast-paced production...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Lead the charge in developing Revit add-ins and desktop applications that connect with the Stratus platform, utilizing C#/.NET and AI-assisted tools to create robust, reliable features for our users...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Technical Services

$101K - $138K *

Contribute to the success of automation projects by collaborating with cross-functional teams, managing site implementations, and driving innovative solutions to enhance operational efficiency and cus...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$140K - $180K *

Lead a cross-continent team of engineers to innovate and accelerate AI tooling deployment, enhancing internal product experiences and collaborating across the company to redefine engineering workflows...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $205K *

Lead and develop a high-performing cost management team, ensuring exceptional service delivery across large construction projects while fostering client engagement and driving strategic growth in vari...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$130K - $180K *

Join and lead product marketing teams in driving strategy, messaging, and go-to-market efforts. Shape business outcomes through cross-department collaboration and steer growth initiatives for a divers...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$70K - $95K *

Tackle complex geological data by creating precise GIS datasets and 3D models. Collaborate closely with a lean team, ensuring quick, high-quality visual outputs that support critical drilling decision...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Technical Services

$96K - $192K *

Accelerate your career as a Senior Technical Project Engineer, leading HVAC sales and project management in the Data Center and Industrial sectors. This role involves cross-functional collaboration, t...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Unlock potential by designing and maintaining automation workflows across IT systems and SaaS platforms. Collaborate with teams to develop integrations and optimize processes, enhancing operational ef...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Tackle innovative challenges as a Software Engineer specializing in both backend and frontend development. Bring your expertise to create scalable solutions using modern technologies in an Agile envir...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Drive software development activities, applying expertise in design, coding, and testing to create solutions for complex business challenges. Collaborate with stakeholders throughout the development l...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Lead the charge in airport civil engineering innovation, providing expert technical support and improving FAA software tools to enhance design standards across diverse airport systems and projects...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Transportation

$130K - $165K *

Join us to drive the launch of a pioneering biotech product, enhancing healthcare provider engagement and patient outcomes across your territory while achieving sales targets in a dynamic, fast-paced...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$175K - $230K *

Drive the future of enterprise applications by leading a dynamic engineering team. Own the complete solution lifecycle and foster collaboration across multiple disciplines to innovate and deliver high...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$103K - $154K *

Empower a dynamic team of Field Service Engineers by providing advanced technical support, solving complex problems, and driving continuous improvement within the organization, ensuring client satisfa...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Technical Services

$85K - $95K *

Advance public health initiatives by orchestrating program operations, enhancing efficiency, and fostering collaboration within teams and partners to drive impactful research outcomes and achieve prog...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$140K - $160K *

Empower your career by leading mechanical and controls commissioning for critical data center projects. Drive technical excellence through hands-on engineering and project leadership, ensuring seamles...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$87K - $119K *

Analyze data to create lifecycle cost models, supporting warranty forecasting and investment decisions. Collaborate across teams to optimize operations and enhance system performance while managing fi...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Technical Services

$388K - $500K+*

Unlock innovation at a leading tech company by enhancing design productivity tools. Drive engineering projects that improve collaboration between design and development teams, while leading strategies...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $160K *

Grow your career with an opportunity to lead critical data center commissioning projects, driving technical excellence and strategic execution in dynamic environments. Collaborate with cross-functiona...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$118K - $196K *

Empower clients by solving complex energy challenges. Your role involves analyzing climate data, facilitating workshops, and producing impactful reports. Work collaboratively while leading technical p...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$81K - $124K *

Join a team that's dedicated to delivering exceptional technical support for advanced AI automation solutions. Engage directly with customers to troubleshoot, optimize, and elevate their experience wh...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$130K - $160K *

Join a team that owns the architecture and delivery of mobile experiences across iOS and Android. Lead high-impact initiatives and shape the mobile platform's evolution, integrating cutting-edge techn...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $140K *

Unlock value in large-scale construction projects by delivering disciplined cost management services. Collaborate with multidisciplinary teams to ensure client objectives are met while emphasizing hea...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $120K *

Drive your career with a dynamic team focused on effective cost management for large-scale data center projects. Deliver value-driven services while collaborating with diverse stakeholders in complex...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.