Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$107K - $195K *

Pioneer efficient substation design projects while ensuring quality and compliance. Collaborate with a diverse team to manage project lifecycles from scoping to implementation, engaging with clients t...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$107K - $195K *

Shape the future of substation design by leading projects from inception to implementation, ensuring compliance with safety standards and client requirements while collaborating with a dedicated team...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$107K - $195K *

Empower innovative substation design projects through effective leadership and collaboration. Drive quality control and lifecycle support to ensure project success while engaging with clients and team...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$177K - $225K *

Engineer a robust Product Security strategy, leading global initiatives to enhance security processes and tools, while guiding cross-functional teams against emerging threats and vulnerabilities...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$115K - $140K *

Champion safety and health programs for high-risk construction phases in hyper-scale AI data centers, ensuring compliance and leading initiatives to drive continuous improvement on-site during crucial...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$63K - $111K *

Lead electrical engineering efforts, supporting construction and installation teams, while ensuring compliance with safety and quality standards across various federal aviation projects nationwide wit...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$235K - $275K *

Advance your career by driving perception innovation in autonomous systems. Lead a team focusing on scene detection, environmental robustness, and scalable architectures. Collaborate on cutting-edge t...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Lead the technical oversight of high-voltage substation operations and maintenance, ensuring reliability and safety. Collaborate with teams to develop practical solutions and deliver exceptional outco...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$91K - $152K *

Pioneer innovative solutions as you supervise BWR Refuel Floor maintenance activities, ensuring safety and efficiency in complex projects. Lead diverse teams and foster strong customer relationships w...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$91K - $152K *

Join us in overseeing BWR Refuel Floor maintenance activities, ensuring complex projects are executed safely with a focus on quality and efficiency while leading diverse teams to meet customer and com...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$184K - $287K *

Transform engineering workflows by acting as a technical advisor for software developers. Collaborate on GPU-accelerated solutions, enhancing performance of simulation applications and digital twins w...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $144K *

Optimize the commissioning process of critical facilities, managing all phases from planning to execution. Lead project teams in testing and validating complex systems, ensuring compliance and fosteri...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$225K - $250K *

Optimize operational excellence by leading strategic engineering initiatives, ensuring robust maintenance practices, and fostering a high-performing team to effectively manage and support multi-buildi...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$95K - $115K *

Empower your software engineering skills by driving the development of essential features within a collaborative, agile team environment while maintaining the integrity of a diverse codebase...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$87K - $157K *

Support projects by executing substation design, ensuring quality, and collaborating with teams. Create drawings, manage project lifecycle, and interact with clients for effective delivery. Occasional...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$160K - $190K *

Join our data engineering team to design and maintain robust data pipelines. Collaborate with ML and analytics teams to ensure reliable, scalable data for AI applications across sports, enhancing mode...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$203K - $345K *

Shape the future of AI by leading product strategy for self-hosted solutions. Collaborate across teams to deliver impactful features while balancing technical and customer needs. Drive innovation in A...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Engineer innovative solutions in a dynamic MultiValue environment, blending software development, database management, and systems support to enhance enterprise applications and ensure optimal perform...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Lead complex capital projects by blending technical expertise with administrative skills, ensuring successful design, execution, and compliance through effective stakeholder management and risk mitiga...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$145K - $165K *

Lead the charge in executing complex transitions and integrations across the enterprise, ensuring smooth service continuity and alignment of cross-functional strategies while mitigating risks througho...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$92K - $134K *

Partner with us to manage construction projects delivering energy efficiency solutions. Oversee site supervision, ensure compliance, and foster relationships to ensure successful execution and custome...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$92K - $134K *

Optimize project delivery by managing energy efficiency construction initiatives, ensuring compliance, quality control, and budget adherence, while fostering strong client relationships and overseeing...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $120K *

Drive efficiency and enhance sales processes as you partner with teams to streamline operations, implement automation tools, and contribute to strategic planning for commercial success in a fast-paced...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$200K - $240K *

Shape the future of cybersecurity as a Systems Engineer, bridging technical solutions and business outcomes in the SLED sector, while delivering expert support, crafting impactful demos, and leading i...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$127K - $295K *

Drive innovation as you architect scalable software solutions, collaborate with cross-functional teams and embed AI practices. Your expertise will guide a culture of excellence, optimizing processes a...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.