Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$200K *

Lead the charge in mobile application engineering to develop offline-first solutions, manage a team of engineers, and collaborate with product management to execute on technical roadmaps that drive us...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $120K *

Innovate and build cutting-edge software solutions that enhance business processes. Collaborate with stakeholders, leverage AI tools, and deliver scalable applications that shape strategic decision-ma...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$148K - $260K *

Deliver expert guidance as a Principal Technical Consultant, driving customer adoption and satisfaction by leveraging the ServiceNow platform's capabilities and best practices to transform business pr...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$73K - $97K *

Engage in drafting bridge design projects and processing inspection data. Collaborate with engineers to prepare layouts and manage data collection efforts, enhancing the safety and infrastructure of A...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$185K - $200K *

Lead the charge in architecting and optimizing a robust data platform that ensures accurate, timely analytics for educational programs. Oversee complex engineering challenges while driving team standa...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $175K *

Oversee BIM management, ensuring precise modeling and clash detection for complex data center projects. Lead a team, implement execution plans, and coordinate multi-discipline meetings to ensure high...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$78K - $95K *

Manage construction projects from initiation to closeout, ensuring quality, budget, and safety standards are met. Collaborate with teams and stakeholders, leveraging innovative tools for efficient pro...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$83K - $145K *

Engage in advanced engineering design, delivering innovative solutions across diverse sectors. Collaborate with partners to drive project success, enhance client relationships, and leverage technology...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$203K - $275K *

Lead the charge in cutting-edge security research, identifying and validating vulnerabilities in AI-powered DevSecOps platforms, while shaping innovative security practices for millions of developers...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$130K - $155K *

Engineer scalable infrastructure for backbone POPs and ILA sites. Collaborate on OSP and ISP design, ensuring efficient implementation and vendor engagement while maintaining high design standards for...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$107K - $204K *

Execute innovative mechanical designs for defense systems. Collaborate cross-functionally to develop solutions and support testing processes for missile canister assemblies. Join a dedicated team comm...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$61K - $165K *

Elevate your career as you lead innovative solutions in Dynamics 365 CE, harnessing your expertise to enhance internal operations and customer engagement while collaborating across teams to shape the...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$168K - $245K *

Drive impactful security capabilities across our software estate, overseeing comprehensive rollouts and proactive security integration while leading and growing a high-performing team in a dynamic, fa...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$92K - $105K *

Develop and optimize sales development processes, drive growth marketing initiatives, and support market strategy efforts to expand our clean energy offerings with a dynamic Growth team. Leverage anal...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$130K - $160K *

Lead product innovation by owning PayBox end-to-end, driving AI payment experiences and integrations in a high-paced start-up environment while collaborating closely with a focused team to solve criti...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in managing building consulting projects from initiation to completion, ensuring timely delivery and budget compliance while guiding a team through complex problem-solving and effectiv...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$166K - $230K *

Empower a high-performing team while strategizing operational excellence in group travel support. Lead contract management and bookings by fostering continuous improvement and unwavering customer focu...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Hospitality & Recreation

$163K - $224K *

Lead a talented engineering team to build and optimize key components of our core product, ensuring high quality and timely delivery while fostering a collaborative culture. Drive innovations in offli...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$105K - $168K *

Unlock potential by leading DevOps initiatives and crafting scalable, secure cloud infrastructure in a collaborative environment. Influence technical strategy, mentor teams, and enhance software deliv...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Drive operational excellence through technical leadership, optimizing plant performance. Collaborate with cross-functional teams to enhance safety, quality, and profitability while improving equipment...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Lead the charge in market development for Pavement Technologies, promoting Warm Mix Asphalt adoption across the Great Lakes region through strategic collaboration and outreach, while managing a robust...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$180K - $215K *

Join a team that's at the forefront of 5G technology, driving pre-sales interactions and partnerships. Collaborate with customers and engineers to deliver innovative networking solutions and provide t...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$120K - $145K *

Lead the charge in designing and developing Oracle/NetSuite integrations. Own the connector lifecycle, collaborating with product and engineering teams to deliver innovative solutions and technical me...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $130K *

Elevate your career as you coordinate innovative health R&D programs, manage proposals, and foster collaboration among diverse stakeholders to drive impactful solutions within the government ecosystem...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$155K - $170K *

Innovate your career as a Senior Full Stack Engineer, designing features in both Rails and Go services. Own the entire development lifecycle and deliver solutions in a high-stakes, AI-enhanced environ...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.