Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.
As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.
Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.
Manager II, Software Engineering
$120K - $145K *
Lead a team of engineers to innovate and deliver software projects while enhancing development practices, fostering talent growth, and optimizing collaboration with stakeholders to align with business...
3 weeks ago
Director, Supplier Performance & Quality
$150K - $180K *
Lead the charge in supplier performance and quality for data center builds, driving accountability and excellence through robust management frameworks and cross-functional leadership, while ensuring a...
Yesterday
Electrical Engineering Lead, Data Centers - Remote (U.S.)
$120K - $145K *
Drive innovative electrical solutions for hyper-scale data centers, ensuring reliability and efficiency. Collaborate globally, leading projects and mentoring engineers while enhancing client relations...
3 weeks ago
Senior Engineering Manager, Core Automation (Platform)
$253K - $298K *
Lead transformative initiatives by leveraging AI and engineering excellence to redefine compliance operations. This role focuses on building high-performing teams and designing scalable solutions that...
3 weeks ago
Commissioning Project Engineer
$120K - $150K *
Develop and manage commissioning processes across projects, ensuring effective collaboration with diverse stakeholders. Bring expertise in mechanical, electrical, and plumbing systems to deliver excep...
1 week ago
$170K - $215K *
Grow your career with a leading team championing quality assurance in payment systems. Leverage AI methodologies to design automated testing frameworks, ensuring robust performance and zero downtime i...
4 days ago
$144K - $217K *
Unlock potential by leading executive talent research and sourcing strategies. Collaborate with senior leaders to attract top-tier candidates, provide market insights, and support organizational leade...
Yesterday
$87K - $95K *
Join a team that's redefining water treatment through engineering, construction, and commissioning. Engage with cross-functional teams while ensuring systems operate efficiently and safely across dive...
2 weeks ago
$166K - $200K *
Lead the charge in architecting cloud-based solutions for federal programs. This role drives enterprise modernization and provides technical leadership across multidisciplinary teams, ensuring consist...
5 days ago
Systems Engineer, Teleoperations & Remote Drive
$140K - $180K *
Tackle the systems engineering lifecycle, defining and integrating ADAS features, teleoperation systems, and EV architectures, ensuring safety and validation for advanced military and civilian vehicle...
2 weeks ago
Senior Sustainability Consultant
$100K - $120K *
Elevate sustainability initiatives by leading client engagements in impact inventory, strategy development, and target tracking. Utilize analytical tools to transform sustainability challenges into ac...
2 weeks ago
$90K - $110K *
Engage your skills as a SharePoint Developer, collaborating to enhance program management with dynamic sites and integrated content tools while ensuring effective communication among stakeholders in a...
1 week ago
$95K - $115K *
Join us to develop and maintain innovative SharePoint Online platforms for dynamic collaboration, enabling effective communication and secure data management within the Department of Navy's advanced t...
1 week ago
Talent Process Optimization Manager
$98K - $143K *
Transform Talent processes by leading optimization and standardization initiatives. Collaborate across functions to implement technology and AI solutions that enhance efficiency and improve experience...
2 weeks ago
Senior/Staff Engineer, Application & Product Security
$182K - $288K *
Lead the charge in embedding security into the software development lifecycle, scaling secure standards across engineering. Collaborate broadly within teams to promote a 'secure by default' culture wh...
2 weeks ago
Data Engineer, BlackLocus division
$50K - $130K *
Join our innovative team to develop enterprise software tools that automate retail merchandising decisions using cloud-deployed applications and data orchestration. Collaborate with diverse profession...
1 week ago
Director of Expert Services, CRM&I
$150K - $180K *
Lead the charge in delivering high-quality CRM services, guiding a skilled team to optimize customer outcomes while driving strategic growth and best practices. Collaborate with partners and internal...
Today
Staff Embedded Software Designer
$130K - $155K *
Join a team that's at the forefront of embedded software innovation, developing and maintaining critical software for spacecraft and ground systems. Your expertise will drive quality and reliability a...
1 week ago
Senior Director of Environmental, Health & Safety
$150K - $180K *
Lead transformative EHS initiatives across a multi-site industrial network, driving strategic environmental compliance, risk management, and operational safety while empowering talent and shaping a cu...
1 week ago
Commissioning Field Service Engineer
$83K - $95K *
Shape the future of water treatment as you manage installations and optimizations. Serve as a vital link among engineering, construction, and clients to ensure effective commissioning and performance...
1 week ago
Mobile Application Engineering Manager
$200K *
Lead the charge in mobile application engineering to develop offline-first solutions, manage a team of engineers, and collaborate with product management to execute on technical roadmaps that drive us...
2 weeks ago
$100K - $120K *
Innovate and build cutting-edge software solutions that enhance business processes. Collaborate with stakeholders, leverage AI tools, and deliver scalable applications that shape strategic decision-ma...
4 weeks ago
Principal Technical Consultant-ServiceNow
$148K - $260K *
Deliver expert guidance as a Principal Technical Consultant, driving customer adoption and satisfaction by leveraging the ServiceNow platform's capabilities and best practices to transform business pr...
4 days ago
Bridge Drafting / Geo-Spatial Engineering Assistant 1/2/3 Flex (PCN 250212)
$73K - $97K *
Engage in drafting bridge design projects and processing inspection data. Collaborate with engineers to prepare layouts and manage data collection efforts, enhancing the safety and infrastructure of A...
Reposted 1 week ago
$185K - $200K *
Lead the charge in architecting and optimizing a robust data platform that ensures accurate, timely analytics for educational programs. Oversee complex engineering challenges while driving team standa...
1 week ago
What does a Director of Customer Care do?
The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.
What kind of companies need a Director of Customer Care?
Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.
What qualifications do I need to be a Director of Customer Care?
The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.