Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.
As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.
Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.
$190K - $230K *
Lead the engineering organization, driving operational excellence and innovation. Collaborate with cross-functional teams to enhance product delivery, develop talent, and implement AI solutions for sc...
3 weeks ago
$75K - $95K *
Accelerate progress at a cutting-edge cloud infrastructure team to design, automate, and enhance bare metal provisioning and management systems, directly impacting deployment efficiency and operationa...
6 days ago
Lead AI & Data Analytics Engineer - Must be government clearance eligible
$130K - $150K *
Unlock your potential as a Lead AI & Data Analytics Engineer by driving AI-enabled analytics solutions that enhance federal acquisition processes, ensuring data-driven decision making for improved out...
3 days ago
Senior Full Stack Software Engineer - CostCheck
$125K - $145K *
Contribute to and enhance our healthcare data products by architecting and developing key applications across technology stacks, ensuring robust performance and scalability while collaborating with mu...
2 weeks ago
$120K - $150K *
Shape the future of AI infrastructure by designing and advancing core systems that enhance developer workflows, ensure security, and automate processes in a collaborative environment focused on innova...
Reposted 2 days ago
Senior Software Engineer, Tooling
$120K - $150K *
Innovate by designing and building high-impact full-stack tools quickly to empower teams. You'll drive solutions from concept to deployment, collaborating in agile engineering pods while embracing AI...
3 weeks ago
Regional Product & Applications Manager - Measurement & Instrumentation
$100K - $130K *
Join a team that's redefining product management by leading strategic projects, driving revenue growth, and supporting customer engagements in the measurement and instrumentation sector. Shape the fut...
3 days ago
Principal Project Engineer - Bridge (REMOTE)
$112K - $196K *
Lead and oversee complex bridge engineering projects, ensuring adherence to scope and budget while enhancing community mobility and safety. Collaborate remotely with teams on large-scale initiatives v...
2 weeks ago
Technical Sales Engineer - Cutting Tools - Northeast Wisconsin
$70K - $95K *
Join a team that's committed to driving growth through tailored technical solutions. In this regional role, manage customer relationships, develop new business, and provide expert sales support across...
Reposted 2 days ago
$90K - $120K *
Grow relationships between IT and operations to align technology with business strategy. Oversee project delivery, identify opportunities, and drive a culture of innovation within a manufacturing envi...
4 days ago
$100K - $120K *
Shape the future of project controls by collaborating with stakeholders to develop financial management strategies, ensuring cost efficiency across a diverse utility project portfolio with a focus on...
3 days ago
$70K - $95K *
Join a team that's innovating surgical solutions by transforming medical imaging data into custom medical devices. You'll work alongside surgeons and engineering teams to elevate patient outcomes with...
4 weeks ago
$90K - $120K *
Lead the charge in advanced systems engineering by conducting analyses and optimizing designs. Collaborate with cross-functional teams to ensure compliance and drive innovations that enhance quality...
Today
$90K - $115K *
Join a team that's dedicated to delivering exceptional technical solutions by installing and maintaining advanced systems, ensuring customer satisfaction through effective communication and critical p...
4 days ago
Senior Fluvial Geomorphologist
$80K - $110K *
Lead the development of innovative stream restoration projects, collaborating with multidisciplinary teams to enhance river habitats and ensure environmental compliance across Canada. Drive solutions...
4 weeks ago
$140K - $190K *
Lead the design and optimization of SOAR workflows using TORQ to automate security operations, enhance incident response, and streamline client systems across diverse environments, ensuring reliabilit...
2 weeks ago
$90K - $120K *
Drive your career forward by managing design activities for detention projects. Lead scheduling and coordination efforts while ensuring design quality and compliance across multiple teams, enhancing c...
4 weeks ago
$120K - $150K *
Lead the charge in optimizing engineering operations and driving efficiency across production plants. Collaborate with cross-functional teams to foster innovation and strategic initiatives, enhancing...
3 weeks ago
Director of Engineering, Energy Storage
$170K - $226K *
Join a team that drives energy storage innovation by leading a talented engineering group, overseeing design compliance, and delivering cutting-edge solutions for utility-scale renewable projects acro...
2 weeks ago
$90K - $120K *
Lead the charge in testing software systems in a hybrid role, ensuring quality through automated tests and CI/CD practices. Collaborate within a global team to enhance product development and integrat...
2 days ago
Building Performance Engineer - Customer Success
$67K - $116K *
Unlock potential by serving as a trusted advisor, optimizing HVAC and building systems through advanced analytics, fostering strong customer relationships for sustained value and energy efficiency imp...
Reposted 2 weeks ago
Engine Support Specialist - Power Generation
$80K - $110K *
Join a team that provides expert technical support for gas engine products, managing troubleshooting from initial contact to resolution while ensuring high customer satisfaction and operational excell...
2 weeks ago
Engine Support Specialist - Power Generation
$80K - $100K *
Drive impactful technical support solutions, managing complex customer issues from initial contact to resolution for a global clientele, including key accounts and field technicians while ensuring hig...
2 weeks ago
Infrastructure Deployment Engineer
$94K - $130K *
Drive the execution of infrastructure deployments, collaborating across teams to optimize workflows and ensure timely completion of projects while maintaining documentation and adhering to standards i...
Yesterday
Senior Full-Stack Engineer - Product
$120K - $150K *
Lead the charge in crafting innovative, user-centric features across full stack systems, empower seamless user interaction, and manage complex backend workflows, all while contributing to a dynamic, h...
2 days ago
What does a Director of Customer Care do?
The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.
What kind of companies need a Director of Customer Care?
Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.
What qualifications do I need to be a Director of Customer Care?
The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.