Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$190K - $230K *

Lead the engineering organization, driving operational excellence and innovation. Collaborate with cross-functional teams to enhance product delivery, develop talent, and implement AI solutions for sc...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$75K - $95K *

Accelerate progress at a cutting-edge cloud infrastructure team to design, automate, and enhance bare metal provisioning and management systems, directly impacting deployment efficiency and operationa...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $150K *

Unlock your potential as a Lead AI & Data Analytics Engineer by driving AI-enabled analytics solutions that enhance federal acquisition processes, ensuring data-driven decision making for improved out...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$125K - $145K *

Contribute to and enhance our healthcare data products by architecting and developing key applications across technology stacks, ensuring robust performance and scalability while collaborating with mu...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Shape the future of AI infrastructure by designing and advancing core systems that enhance developer workflows, ensure security, and automate processes in a collaborative environment focused on innova...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Innovate by designing and building high-impact full-stack tools quickly to empower teams. You'll drive solutions from concept to deployment, collaborating in agile engineering pods while embracing AI...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Join a team that's redefining product management by leading strategic projects, driving revenue growth, and supporting customer engagements in the measurement and instrumentation sector. Shape the fut...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Technical Services

$112K - $196K *

Lead and oversee complex bridge engineering projects, ensuring adherence to scope and budget while enhancing community mobility and safety. Collaborate remotely with teams on large-scale initiatives v...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$70K - $95K *

Join a team that's committed to driving growth through tailored technical solutions. In this regional role, manage customer relationships, develop new business, and provide expert sales support across...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Grow relationships between IT and operations to align technology with business strategy. Oversee project delivery, identify opportunities, and drive a culture of innovation within a manufacturing envi...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Shape the future of project controls by collaborating with stakeholders to develop financial management strategies, ensuring cost efficiency across a diverse utility project portfolio with a focus on...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$70K - $95K *

Join a team that's innovating surgical solutions by transforming medical imaging data into custom medical devices. You'll work alongside surgeons and engineering teams to elevate patient outcomes with...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $120K *

Lead the charge in advanced systems engineering by conducting analyses and optimizing designs. Collaborate with cross-functional teams to ensure compliance and drive innovations that enhance quality...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$90K - $115K *

Join a team that's dedicated to delivering exceptional technical solutions by installing and maintaining advanced systems, ensuring customer satisfaction through effective communication and critical p...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $110K *

Lead the development of innovative stream restoration projects, collaborating with multidisciplinary teams to enhance river habitats and ensure environmental compliance across Canada. Drive solutions...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$140K - $190K *

Lead the design and optimization of SOAR workflows using TORQ to automate security operations, enhance incident response, and streamline client systems across diverse environments, ensuring reliabilit...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Drive your career forward by managing design activities for detention projects. Lead scheduling and coordination efforts while ensuring design quality and compliance across multiple teams, enhancing c...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$120K - $150K *

Lead the charge in optimizing engineering operations and driving efficiency across production plants. Collaborate with cross-functional teams to foster innovation and strategic initiatives, enhancing...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$170K - $226K *

Join a team that drives energy storage innovation by leading a talented engineering group, overseeing design compliance, and delivering cutting-edge solutions for utility-scale renewable projects acro...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$90K - $120K *

Lead the charge in testing software systems in a hybrid role, ensuring quality through automated tests and CI/CD practices. Collaborate within a global team to enhance product development and integrat...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$67K - $116K *

Unlock potential by serving as a trusted advisor, optimizing HVAC and building systems through advanced analytics, fostering strong customer relationships for sustained value and energy efficiency imp...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $110K *

Join a team that provides expert technical support for gas engine products, managing troubleshooting from initial contact to resolution while ensuring high customer satisfaction and operational excell...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $100K *

Drive impactful technical support solutions, managing complex customer issues from initial contact to resolution for a global clientele, including key accounts and field technicians while ensuring hig...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$94K - $130K *

Drive the execution of infrastructure deployments, collaborating across teams to optimize workflows and ensure timely completion of projects while maintaining documentation and adhering to standards i...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Lead the charge in crafting innovative, user-centric features across full stack systems, empower seamless user interaction, and manage complex backend workflows, all while contributing to a dynamic, h...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.