Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$123K - $176K *

Shape the future of geospatial intelligence by leveraging EO/IR data to create innovative products. Collaborate with diverse teams to analyze complex datasets and validate mission concepts, driving th...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$162K - $232K *

Elevate customer engagement by providing expert technical guidance during pre-sales processes. Collaborate closely with sales teams to demonstrate product value and build lasting customer relationship...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$80K - $100K *

Join a dynamic team to provide accurate project estimates through detailed analysis of drawings and specifications, ensuring competitive cost positioning in commercial construction projects for nation...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$70K - $117K *

Unlock potential by guiding technical management of shipboard electronic systems. Collaborate with teams to ensure the reliability and safety of maritime operations through innovative engineering solu...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Aerospace & Defense

$93K - $136K *

Join a team that's committed to safe and efficient operations of nitrogen plants while providing leadership and training to new technicians, ensuring quality standards and effective problem-solving in...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$164K - $180K *

Reimagine the CarePath Loyalty platform by leading technical architecture and strategy. Collaborate with cross-functional teams to deliver scalable solutions, optimize integrations, and enhance operat...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$160K - $193K *

Shape the future of data engineering by managing cloud analytics platforms, optimizing performance, and developing robust ETL pipelines. Join us to drive innovation and build secure, scalable data arc...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $193K *

Join a dynamic team to design and manage scalable, secure cloud data architectures while optimizing performance and cost. Leverage your expertise in ETL/ELT processes and data modeling to drive impact...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$100K - $190K *

Transform mission-driven software applications, lead a skilled team, and engage with Army stakeholders to develop integrated solutions that enhance logistics and asset visibility, making a significant...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$90K - $120K *

Analyze and optimize the performance, scalability, and reliability of web and mobile applications. Collaborate with cross-functional teams to design and execute performance tests, identify bottlenecks...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $110K *

Manage environmental compliance by analyzing regulatory requirements, developing programs, and ensuring adherence to permits. Facilitate integration processes for acquisitions while coordinating with...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $120K *

Lead the design and delivery of advanced protection, control, and metering systems for substations, ensuring high-quality outcomes across projects while collaborating with multidisciplinary teams in a...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$176K - $190K *

Elevate development efficiency by designing and implementing robust embedded firmware build infrastructure, driving best practices, mentoring team members, and leading cross-functional collaboration f...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$107K *

Partner with us to bridge sales expertise and technical knowledge, translating healthcare needs into impactful solutions. Enhance sales processes, empower clients, and manage customer journeys while m...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $180K *

Champion high-impact engineering teams to drive technical vision, scalability, and innovation. Lead and mentor to ensure system reliability and exceed business objectives while empowering teams to sol...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $110K *

Develop and enhance web platforms while maintaining code integrity. Collaborate on innovative solutions in a dynamic environment, elevating user experiences and participating in a vital team that driv...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Unlock new possibilities as a Senior Validation Engineer responsible for executing essential IQ/OQ protocols and validation activities. Collaborate with cross-functional teams to ensure compliance and...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$71K - $106K *

Transform the design process by collaborating with teams to produce detailed, constructible models using BIM up to LOD 400, optimizing coordination for complex projects through advanced digital tools...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$160K - $175K *

Lead engineering efforts on GovIntel and GovChannel, driving team success and innovation. Collaborate across functions to enhance software capabilities, ensuring reliability and scalability. Mentor en...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $160K *

Unlock your potential as a hands-on technical leader, designing and evolving a global integrity platform. Drive architecture, full-stack engineering, and data strategy in a collaborative environment...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$96K - $150K *

Contribute to impactful voter/donor management systems by leading complex features with deep technical expertise. Mentor peers and drive architectural improvements while enhancing product health for p...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $120K *

Unlock potential by designing and maintaining PKI services for secure authentication and encryption across diverse environments, while collaborating with cross-functional teams to ensure compliance an...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$115K - $156K *

Drive growth by expanding market presence and cultivating strategic relationships. Leverage expertise in business development to enhance revenue streams through tailored solutions and partnerships, fo...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$76K - $136K *

Help us enhance customer success by providing technical mentorship and support for Autodesk solutions, driving adoption in construction environments through tailored coaching and enablement strategies...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$120K - $150K *

Drive the transformation to a data-centric organization by leading engineering efforts for advanced data platforms and analytics solutions, ensuring high quality and accessibility for business users t...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.