Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$72K - $120K *

Transform nuclear engineering compliance by leveraging technical expertise to develop and review licensing documentation, ensuring adherence to regulatory standards and facilitating collaboration acro...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$88K - $154K *

Reimagine traffic engineering by leading comprehensive projects that enhance mobility and safety across communities. Collaborate with a team to design high-value projects that innovate transportation...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$212K - $265K *

Drive engineering excellence as you lead teams to build critical payment systems. Collaborate cross-functionally, tackle complex challenges, and ensure operational reliability at scale while nurturing...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$260K - $280K *

Lead the charge in developing and deploying robust containerized software, manage CI/CD workflows, and grow a cohesive engineering team to enhance customer security operations and software delivery ac...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $117K *

Redefine marine engineering solutions by leveraging your expertise in electrical systems for military vessels. Engage in design, analysis, and testing to ensure reliable power and communication circui...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Aerospace & Defense

$136K - $231K *

Unlock potential by developing cutting-edge software for advanced semiconductor systems. Take ownership of features, solve complex problems, and contribute to the evolution of production-grade technol...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Optimize energy efficiency initiatives by collaborating with stakeholders, managing compliance, and analyzing data. This role focuses on California's regulatory landscape while monitoring developments...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $120K *

Lead the charge in energy efficiency by managing programs that drive sustainable practices and reduce consumption. Collaborate with diverse teams, engage stakeholders, and implement innovative solutio...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $160K *

Empower innovation by developing robust ML architectures for scalable perception solutions in self-driving systems. Collaborate across teams to tackle complex challenges and drive product-ready machin...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Transportation

$89K - $148K *

Join a team that's redefining naval engineering by leveraging technical expertise to ensure the integrity and stability of marine structures and vessels, supporting operations that meet mission-critic...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$126K - $207K *

Empower businesses by assessing machinery breakdown risks, conducting inspections, and providing expert advice to enhance safety and minimize loss potential through effective training and risk managem...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$109K - $175K *

Drive innovative site development designs, collaborating with engineering teams and stakeholders to deliver high-quality projects from inception to construction, while ensuring compliance with regulat...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$116K - $129K *

Transform the user experience by owning full stack development for features across both backend and frontend systems, enabling high-performance solutions and collaboration in a vibrant, innovative env...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Shape customer solutions by leveraging engineering expertise and collaboration. This role fosters partnerships, drives product innovation, and delivers tailored power solutions through effective commu...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $120K *

Analyze customer needs and engineer tailored power solutions while collaborating with internal teams to enhance product offerings and drive technical success. Play a key role in fostering relationship...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$150K - $175K *

Take ownership of technical wins in pre-sales engagements, driving hands-on pilots and performance benchmarks for enterprise-level Java applications, while mentoring the SE team and collaborating acro...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$248K - $310K *

Champion innovation as you lead a full-stack engineering team, driving impactful solutions and enhancing user experiences while collaborating with cross-functional partners to shape strategic initiati...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$70K - $95K *

Join a team that's pioneering medical technology innovations. In this role, you'll provide essential technical support and service to healthcare professionals, ensuring peak performance for life-savin...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Healthcare

$124K - $187K *

Lead strategic capital planning and execution across multiple facilities, enhancing team capabilities and driving operational excellence through a collaborative approach to project management and cros...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$79K - $127K *

Join a team that crafts impactful proposals for the Commercial Construction market, ensuring they meet ABB's standards of Clean, Competitive, Compliant, and Compelling, while fostering collaboration a...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$130K - $180K *

Strategize and cultivate strategic partnerships to drive commercial success in utility-scale power generation, focusing on complex transactions and long-term agreements across North America and beyond...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$90K - $120K *

Unlock potential by transforming complex customer data into compelling financial narratives that resonate across revenue teams and executives, driving impactful business outcomes and facilitating ente...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$182K - $251K *

Create innovative observability solutions to enhance software delivery processes, ensuring safe, efficient releases with minimal risk. Drive product development with cross-functional collaboration and...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$90K - $120K *

Engineer modern software solutions as part of a defense team emphasizing API development, UI/UX creation, and DevSecOps practices in a hybrid-remote environment, contributing to critical real-time sys...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Aerospace & Defense

$70K - $95K *

Explore your potential as a key technical liaison, driving sales in the Lightweight/PCD sector, identifying customer opportunities, and fostering strategic relationships for sustained growth and innov...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.