Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$140K - $194K *

Transform healthcare technology by building and maintaining reliable cloud systems. Collaborate with engineers to enhance deployment automation, mentor junior staff, and ensure seamless operations whi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$113K - $226K *

Lead cross-functional teams to translate business needs into technical solutions, ensuring product functionality and quality standards are met for innovative diabetes management technologies...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$160K - $170K *

Champion our data engineering initiatives by architecting complex solutions and mentoring engineers, impacting product outcomes while fostering strategic partnerships across teams to elevate technical...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$164K - $235K *

Lead the charge in developing scalable, automated infrastructure solutions across multi-cloud platforms. Drive an automation-first culture while enhancing observability and incident management for a h...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $120K *

Join a team that's committed to excellence in managing woodframe residential projects from conception to completion. Collaborate with architects, engineers, and construction teams to deliver on-time...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$206K - $257K *

Help us lead a strategic engineering team focused on AI initiatives. As the Software Engineering Manager, you will drive innovative prototypes and integrate cutting-edge solutions while mentoring seni...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$162K - $390K *

Drive the development of transformative software solutions that enhance the efficiency and safety of physical operations, engaging closely with teams across engineering, product management, and custom...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Information Technology

$154K - $255K *

Advance your career by building innovative software solutions that transform physical operations, collaborating across teams to create impactful products that drive real change and enhance customer su...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Lead and empower a team of platform engineers to enhance infrastructure for developers, driving product initiatives from concept to delivery while fostering a culture of ownership, collaboration, and...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $130K *

Lead project delivery by coordinating diverse teams, enhancing project outcomes through expert management, and driving successful engagements in complex design-build environments. Foster collaboration...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Strategize advanced silicon MMIC circuits design, testing, and verification. Collaborate with cross-functional teams to support product lifecycle and specifications, ensuring innovation and technical...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$150K - $191K *

Lead and enhance transportation projects in Eastern Pennsylvania, focusing on team growth, project delivery excellence, and client relationships, while aligning with municipal infrastructure initiativ...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Transportation

$150K - $191K *

Lead the charge in shaping the future of Pennsylvania's transportation infrastructure, managing diverse projects, mentoring teams, and enhancing client relationships while driving high-performance out...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Transportation

$73K - $144K *

Join a dynamic team to oversee diverse pavement rehabilitation projects, ensuring quality and safety across urban and rural settings. Utilize your extensive experience to mentor peers while reporting...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$90K - $173K *

Empower the future of electrical engineering by designing and analyzing complex systems for nuclear and commercial applications while collaborating across multi-disciplinary teams to ensure compliance...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $150K *

Join a dynamic team to oversee high voltage substation projects, guiding engineering teams through the full project lifecycle while ensuring adherence to standards and driving cost-effective solutions...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$153K - $195K *

Accelerate environmental excellence by leading corporate compliance initiatives, overseeing programs and operations, and fostering partnerships to meet regulatory standards while driving sustainabilit...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$100K - $150K *

Join a dynamic team to manage and enhance our database infrastructure, ensuring reliability and scalability while transforming data into valuable insights. Drive data quality and accessibility, and wi...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$157K - $213K *

Advance your engineering career by optimizing software delivery, leveraging AI to enhance team productivity, and managing cloud infrastructure. Join a dynamic team that supports groundbreaking approac...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $170K *

Innovate by leading front-end architecture and development, creating scalable AEM digital experiences through modern frameworks and AI-assisted workflows, while ensuring adherence to brand and accessi...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Partner with us to enhance secure access integration for enterprise applications. Focus on PIV authentication, SSO, and optimizing RBAC/ABAC with government agencies, improving user access governance...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $110K *

Engineer and deploy Ignition SCADA systems in data centers, ensuring operational readiness through extensive client interaction and hands-on support while traveling 50-60% of the time to deliver high...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$120K - $170K *

Explore the intersection of technology and design as a Sr. Telecom Design Engineer, leading ICT infrastructure solutions in high-stakes environments, ensuring compliance and coherence in projects whil...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$145K - $165K *

Join a dynamic team to design and implement data engineering solutions that drive efficient analysis and support data-driven decisions. Your expertise will ensure accessibility and usability of data a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$145K - $220K *

Join a team that's shaping an AI agent to revolutionize Unqork application development. You'll drive the agent's intelligence, scale its backend, and enhance its performance, ensuring users receive re...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.