Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$90K - $120K *

Lead the charge in delivering innovative project management solutions for health IT initiatives, overseeing complex projects and teams to drive efficiency in clinical software application development...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $165K *

Unlock your potential as you lead cybersecurity solutions to combat threats. Collaborate closely with clients and partners, showcasing expertise in email security and risk protection while delivering...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $195K *

Innovate solutions for Army logistics systems by supporting enterprise architecture, cybersecurity, and modernization efforts. Drive critical analysis and improve processes while coordinating efforts...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$175K - $200K *

Grow your career by leading trenchless design and rehabilitation projects. Leverage your 15+ years of experience to impact diverse engineering solutions while driving business development and collabor...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$148K - $198K *

Help us elevate our product line by developing intuitive interfaces and robust services as a Senior Full Stack Engineer. Join a collaborative team focused on innovation and enhancing customer experien...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$266K - $425K *

Innovate the future of release engineering by shaping large-scale delivery systems and AI integration. Drive architectural decisions while being a hands-on engineer, transforming complex infrastructur...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$225K - $275K *

Shape the future of business operations by driving strategic planning and execution at pace. Lead a centralized team to enhance decision-making and resource allocation while fostering an AI-driven cul...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$90K - $125K *

Lead the charge in developing cloud-based SaaS solutions by analyzing, designing, and implementing data-driven reports and applications to drive key business metrics and optimize performance for the D...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Join a team that's shaping cybersecurity compliance initiatives through effective leadership and collaboration, managing frameworks like SOC 2 and ISO 27001 to ensure excellence in delivery and securi...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Contribute to the automation of security evaluation processes by developing robust data management solutions. Your expertise will enhance data reliability and support continuous project monitoring, en...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$200K - $300K *

Join a team that's shaping technological innovation and strategy across the enterprise. You will collaborate with senior leaders, mentor engineers, and advance the adoption of cutting-edge technologie...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Join a dynamic team as a Senior Sales Engineer, leveraging your cybersecurity expertise to engage with large enterprise clients. Collaborate with sales and technical teams to deliver impactful demos a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $194K *

Transform healthcare technology by building and maintaining reliable cloud systems. Collaborate with engineers to enhance deployment automation, mentor junior staff, and ensure seamless operations whi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$113K - $226K *

Lead cross-functional teams to translate business needs into technical solutions, ensuring product functionality and quality standards are met for innovative diabetes management technologies...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$160K - $170K *

Champion our data engineering initiatives by architecting complex solutions and mentoring engineers, impacting product outcomes while fostering strategic partnerships across teams to elevate technical...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$164K - $235K *

Lead the charge in developing scalable, automated infrastructure solutions across multi-cloud platforms. Drive an automation-first culture while enhancing observability and incident management for a h...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $120K *

Join a team that's committed to excellence in managing woodframe residential projects from conception to completion. Collaborate with architects, engineers, and construction teams to deliver on-time...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$206K - $257K *

Help us lead a strategic engineering team focused on AI initiatives. As the Software Engineering Manager, you will drive innovative prototypes and integrate cutting-edge solutions while mentoring seni...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$162K - $390K *

Drive the development of transformative software solutions that enhance the efficiency and safety of physical operations, engaging closely with teams across engineering, product management, and custom...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Information Technology

$154K - $255K *

Advance your career by building innovative software solutions that transform physical operations, collaborating across teams to create impactful products that drive real change and enhance customer su...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Lead and empower a team of platform engineers to enhance infrastructure for developers, driving product initiatives from concept to delivery while fostering a culture of ownership, collaboration, and...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $130K *

Lead project delivery by coordinating diverse teams, enhancing project outcomes through expert management, and driving successful engagements in complex design-build environments. Foster collaboration...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Strategize advanced silicon MMIC circuits design, testing, and verification. Collaborate with cross-functional teams to support product lifecycle and specifications, ensuring innovation and technical...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$150K - $191K *

Lead and enhance transportation projects in Eastern Pennsylvania, focusing on team growth, project delivery excellence, and client relationships, while aligning with municipal infrastructure initiativ...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Transportation

$150K - $191K *

Lead the charge in shaping the future of Pennsylvania's transportation infrastructure, managing diverse projects, mentoring teams, and enhancing client relationships while driving high-performance out...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.