Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$120K - $145K *

Join a dynamic team and elevate engineering excellence by leading a group of skilled engineers, fostering growth, delivering high-quality solutions, and leveraging AI tools. This hands-on role blends...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Elevate security by engineering cloud infrastructures with a focus on Azure and AWS. Design and implement security architectures, automate operations, and lead technical discussions, ensuring complian...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$156K - $212K *

Engineer innovative rocket motor concepts by refining designs to meet performance requirements. Collaborate with cross-functional teams to optimize grain geometries, analyze data, and ensure manufactu...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$90K - $110K *

Drive your career forward by engineering innovative solutions for automotive conveyor systems and automated technologies. Collaborate with teams to ensure customer specifications are met, supporting m...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Transform the material qualification process in the PCB sector by leading projects and ensuring quality standards. Collaborate with cross-functional teams to drive continuous improvement and manage su...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$500K+*

Transform data engineering for impactful ad strategies. Collaborate across teams to shape a robust data ecosystem that drives decision-making and innovation within the advertising landscape, enhancing...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Information Technology

$80K - $95K *

Join a team that's committed to delivering top-notch technical support for polymer processing systems. You'll play a key role in resolving customer issues, ensuring safe operations, and contributing t...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $90K *

Drive business analytics by collaborating with cross-functional teams to assess requirements, enhance operations, and support strategic initiatives through data-driven insights and presentations at al...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $100K *

Develop and enhance automated provisioning systems to efficiently onboard high volumes of servers. Collaborate with cross-functional teams to ensure smooth integration and process optimization, direct...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$77K - $95K *

Engage in comprehensive governance, risk, privacy, and compliance support by coordinating initiatives that meet regulatory standards while enhancing robust cross-functional partnerships across technol...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Lead the design and implementation of analytics frameworks to empower data-driven decisions, collaborating with data science and engineering teams to improve processes and infrastructure for scalable...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Engineer engaging project management expertise to successfully drive complex land development projects. Shape project scopes, schedules, and budgets while mentoring a team to deliver high-quality engi...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$320K - $500K *

Join our team to build groundbreaking TV app features that delight millions! Collaborate with cross-functional partners to shape user experiences and drive product innovations on a diverse range of TV...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $160K *

Elevate your career by managing client relationships and driving business growth. You'll ensure project success and foster long-term client loyalty through excellent service and strategic problem-solv...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$94K - $151K *

Drive the expansion and optimization of cloud technologies across the organization. Collaborate with cross-functional teams to implement and maintain robust solutions while mentoring junior engineers...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Reimagine data management by building robust systems for signal sources, ensuring real-time trustworthiness and value retrieval. Collaborate with teams to mitigate data failure modes while enhancing t...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$125K - $150K *

Lead a dynamic engineering team to drive product innovation, focusing on delivering customer value through effective execution and collaboration across functions to enhance product quality and team pe...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Optimize and manage a scalable, resilient storage layer for global data transactions, designing solutions to enhance system performance while mentoring junior engineers and driving process improvement...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Manage commercial deal activities, lead contract negotiations, and ensure compliance throughout the project lifecycle. Collaborate with cross-functional teams to deliver value-driven solutions aligned...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $109K *

Collaborate with field teams to enhance EHS compliance and performance. Conduct audits, trainings, and inspections, while developing site-specific programs aimed at fostering a safety-first culture. D...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $150K *

Champion growth by leading regional sales initiatives, managing contract performance, and nurturing client relationships in the aerospace sector. Drive strategic business objectives while achieving re...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Transform healthcare by engineering seamless data integrations between complex EHR systems and our innovative platform. Empower clinicians with actionable insights to enhance patient care and outcomes...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Drive health and safety excellence across North America by leading robust programs that enhance performance, ensure compliance, and foster a culture of safety, risk management, and continuous improvem...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$85K - $110K *

Join a team that's dedicated to enhancing cybersecurity initiatives by providing essential project analysis support. Collaborate with key stakeholders to ensure effective execution of complex web cont...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Join a team that manages environmental assessments and leads projects within the nuclear sector. This role involves overseeing staff, coordinating data collection, and ensuring high-quality deliverabl...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.