Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.
As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.
Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.
Software Engineer / Senior Software Engineer
$100K - $120K *
Unlock innovation by joining a dynamic Entitlements Team to design, build, and maintain powerful applications and services using modern technologies and AI tools in a collaborative environment...
Yesterday
Lead Application Engineer, Flexible Packaging
$105K - $125K *
Lead technical initiatives within adhesive solutions, providing customized product applications, troubleshooting, and support to customers. Collaborate cross-functionally to optimize processes, ensuri...
Reposted 1 week ago
Quality Engineering & Application Modernization Specialist
$75K - $112K *
Join a team that's transforming software quality through automation and cloud innovation. Collaborate with cross-functional teams to enhance testing efficiency and ensure high-quality software deliver...
3 weeks ago
MRO/Spares Segment Sales Executive
$120K - $155K *
Lead the charge in driving sales growth by crafting customized supply chain solutions, nurturing client relationships, and leveraging market insights to exceed ambitious sales targets across diverse i...
5 days ago
$105K - $123K *
Transform your cybersecurity expertise into solutions that enhance security measures. Collaborate across teams, design innovative controls, and lead incident response, all while enjoying a flexible wo...
1 week ago
Manager, Software Development Engineering
$125K - $150K *
Lead and mentor Agile software engineering teams, driving innovation and delivery for core platform services. Foster collaboration, guide architectural strategy, and enhance development using AI tools...
Reposted 2 weeks ago
$79K - $127K *
Join a team that crafts impactful proposals for the Commercial Construction market, ensuring they meet ABB's standards of Clean, Competitive, Compliant, and Compelling, while fostering collaboration a...
Reposted 5 days ago
$110K - $130K *
Transform user experiences by building and enhancing engaging front-end solutions. Collaborate with design and engineering teams to maintain high-quality standards while driving innovation in product...
1 week ago
$120K - $150K *
Drive product vision and growth at the intersection of AI and science. Leverage strategic and technical expertise to define, prioritize, and enhance cutting-edge product capabilities while collaborati...
5 days ago
$150K - $180K *
Invent scalable architectures for high-growth AI applications in regulated healthcare environments. Contribute your deep technical expertise while directly addressing complex challenges alongside exec...
1 week ago
$68K - $95K *
Optimize enterprise IT infrastructure through system administration, monitoring, and enhancements, ensuring reliable and secure technology operations to support organizational goals. Collaborate with...
4 days ago
$120K - $145K *
Manage critical technical projects ensuring timely completion and alignment with nuclear security requirements. Lead project teams in defining scope, budgets, and schedules, while navigating risks and...
3 weeks ago
$130K - $160K *
Lead and inspire a diverse engineering team driving cutting-edge access governance solutions. Enhance user access reviews and compliance, while leveraging AI tools for improved efficiency and quality...
6 days ago
Energy & Utility Consulting Manager -- Renewables
$145K - $222K *
Join a dynamic team leading energy transition projects and advising clients in the energy sector. Leverage your expertise to drive strategic planning, enhance operations, and collaborate with industry...
4 days ago
$150K - $265K *
Engage with cutting-edge technologies to design scalable infrastructure, tackle complex industry challenges, and collaborate across teams to enhance customer experiences in a fast-paced environment...
1 week ago
$80K - $95K *
Shape territory growth by building relationships and delivering technical expertise. Drive sales, support customer needs, and elevate product visibility to enhance market performance and achieve key b...
3 weeks ago
$127K - $214K *
Join a team focused on transforming sales operations with AI. Lead the development of generative AI applications, collaborating with cross-functional teams to enhance customer engagement and drive imp...
3 weeks ago
$110K - $130K *
Drive new business growth within enterprise accounts while building trusted relationships with C-level executives in the utilities and energy sector. Collaborate with teams to create tailored solution...
3 weeks ago
$130K - $145K *
Join as a Forward Deployed Engineer to enhance Democratic and Progressive organizations by integrating agentic AI into their operations, identifying workflows, designing solutions, and serving as a tr...
1 week ago
Advanced Industrial Controls Engineer
$120K - $165K *
Elevate your career by leading the development and implementation of advanced PLC systems. As a key member of our automation team, you'll drive technical projects, mentor colleagues, and deliver innov...
Reposted 2 weeks ago
Account Executive, Chemical Manufacturing
$110K - $130K *
Grow your career with a leading software sales role focused on driving business growth for top Manufacturing accounts. Utilize your expertise to accelerate clients' digital transformations and deliver...
3 weeks ago
Senior Functional Safety Engineer
$120K - $145K *
Champion the safety design and validation of our autonomous trucking system, ensuring rigorous functional safety standards are met across all engineering and operational teams. Drive impactful safety...
Yesterday
$175K - $185K *
Unlock potential by helping clients drive AI adoption and data governance. You'll guide stakeholders from concept to production, evangelizing impactful solutions and collecting insights to enhance pro...
2 weeks ago
Senior Electrical Engineer, Data Centers - Remote (U.S.)
$110K - $130K *
Design and implement advanced electrical systems for hyper-scale data centers, ensuring reliability, safety, and efficiency across large-scale infrastructures while collaborating with diverse teams an...
3 weeks ago
Senior Electrical Engineer, Data Centers - Remote (U.S.)
$110K - $130K *
Drive the design and implementation of electrical systems in hyper-scale data centers. You’ll ensure reliability and safety while collaborating with engineers to optimize power distribution and compli...
3 weeks ago
What does a Director of Customer Care do?
The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.
What kind of companies need a Director of Customer Care?
Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.
What qualifications do I need to be a Director of Customer Care?
The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.