Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$180K *

Drive innovative AI solutions in a client-facing role, leveraging your software engineering expertise to implement transformative technology directly into clients' tech stacks while collaborating with...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$104K - $120K *

Tackle complex issues as a senior electrician in solar services, ensuring high equipment performance while mentoring junior technicians and maintaining safety and quality across projects to enhance op...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$104K - $120K *

Lead electrical and mechanical services for solar installations, ensuring optimal equipment performance. Provide training and direction to junior technicians while maintaining safety and quality stand...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$104K - $120K *

Join us to oversee electrical and mechanical services for solar, energy storage, and EV charging. Provide leadership and training while ensuring compliance with safety and operational standards...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$104K - $120K *

Lead and manage solar installation maintenance, ensuring safety and operational excellence while training and mentoring junior technicians in a dynamic environment...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$120K - $140K *

Transform ERP functionalities by serving as a hands-on technical lead, collaborating across departments to enhance business processes and maximize the value of the SyteLine environment through effecti...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$88K - $128K *

Join a team that's shaping the digital experience for customers by developing innovative applications. Collaborate closely with engineers to enhance customer journeys and forge lasting brand loyalty t...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$140K - $197K *

Transform client relationships by leading diverse teams, driving project success, and fostering partnerships. Leverage your cost management expertise to enhance performance while contributing to strat...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$120K - $140K *

Lead the charge in driving innovation and mass production of new technologies. Develop high-level designs, manage project teams, and ensure quality standards are met to enhance product features and op...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Drive innovation in green building by leading renewable energy projects that optimize mechanical systems for efficiency and sustainability, while ensuring compliance with evolving energy codes through...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$124K - $138K *

Transform mission-critical outcomes as a Senior Systems Engineer with expertise in MBSE and digital engineering. Drive program milestones, mentor junior engineers, and lead complex systems engineering...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$135K - $160K *

Empower teams by designing robust, scalable systems and shared libraries that enhance product development across the organization, while ensuring high-quality architecture and fostering a collaborativ...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Elevate your career as you design and build scalable systems that empower engineering teams. Collaborate with product teams to create high-quality APIs and infrastructure, driving technical excellence...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Empower your future by leading a software engineering team focused on building and scaling identity and access management systems for a transformative digital experience in life insurance. Drive innov...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$153K - $275K *

Lead strategic operations and business growth by overseeing cross-functional execution, driving operational excellence, and cultivating relationships with key stakeholders in the Defense and Intellige...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$180K - $210K *

Join us to shape compelling corporate narratives while partnering with leadership on strategic storytelling, product messaging, and go-to-market strategies for innovative AI-driven solutions within a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$152K - $202K *

Empower the future of rail transit by leading the implementation of innovative CBTC systems, managing all phases from design to delivery while collaborating with stakeholders to meet operational and s...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Transportation

$100K - $120K *

Join a team that supports safety compliance and regulatory affairs for light-duty vehicles. Collaborate with stakeholders while balancing remote work and in-person meetings to shape the future of vehi...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $125K *

Elevate sales strategies by driving growth in valve sales across multiple states, fostering key relationships with contractors and engineers while achieving ambitious sales targets and promoting innov...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$148K - $264K *

Pioneer growth in Cloud Infrastructure by leading and mentoring a high-performing engineering team. Balance platform expertise with application delivery to enhance developer experiences and operationa...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$104K - $130K *

Drive impactful fire alarm design solutions for mission-critical projects. Collaborate with senior engineers, create construction documents, and engage with project management while honing your expert...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$85K - $111K *

Unlock potential by designing and implementing advanced network solutions, collaborating with teams to drive projects, and enhancing methodologies. Play a crucial role in maintaining network documenta...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Empower innovation by designing and deploying machine learning solutions. Collaborate with experts to build data pipelines, enhance model performance, and integrate ML operations in cloud environments...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$104K - $116K *

Join a team that's developing an AI-powered research platform to transform data into actionable insights. Play a key role in designing multi-agent systems and deploying robust workflows in a secure cl...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $125K *

Collaborate across multidisciplinary teams to execute healthcare technology projects, ensuring compliance and alignment with VA regulations while leading full project lifecycles for successful outcome...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.