Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$90K - $110K *

Unlock your potential in a dynamic role providing technical support and training in coating solutions. Collaborate with sales teams and customers to enhance product application and ensure quality stan...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Analyze and lead EHS compliance audits, develop strategies for regulatory adherence, and mentor junior staff to ensure effective environmental health and safety practices across multiple industries wh...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$72K - $115K *

Elevate your career as a Network Engineer II. Support and manage our network infrastructure while troubleshooting issues and ensuring effective communication for a seamless production experience. Join...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Lead the execution of complex, high-value projects, ensuring alignment between customer expectations and operational delivery while managing multi-site teams and enhancing stakeholder relationships. D...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$85K - $106K *

Unlock potential by designing secure healthcare integrations and enhancing interoperability with customer systems. Collaborate with technical teams to configure solutions, troubleshoot issues, and ens...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$132K - $250K *

Lead the charge in empowering mobile engineering teams to deliver top-tier customer applications, shaping technical direction and fostering a culture of collaboration and innovation while ensuring hig...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$104K - $173K *

Join a dynamic team to provide technical solutions, optimize systems, and facilitate precision in Inquiry-to-Order processes, ensuring customer requirements align with technical standards in a fast-pa...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$161K - $233K *

Lead the execution and delivery of complex water infrastructure projects. Oversee project planning, budget management, and subcontractor coordination to ensure quality implementation and customer sati...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$150K - $180K *

Unlock potential by leading innovative solutions with Atlassian tools, collaborating with stakeholders to enhance workflows and improve team efficiency in a dynamic federal environment while supportin...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $124K *

Shape the future of power generation by delivering expert technical support and maintenance for turbine generator systems. Leverage your skills in troubleshooting and project execution to drive safety...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$125K - $160K *

Play a key role in leading multi-discipline projects with growing independence. You'll ensure quality deliverables through engineering judgment, strong client relationships, and mentoring of team memb...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $145K *

Lead the charge in developing robust applications using C#, .NET, and front-end frameworks like Angular and React. Collaborate with diverse stakeholders while adapting to various technology stacks and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $160K *

Grow your career with a pivotal role in enhancing endpoint security and data protection strategies. Collaborate closely with IT and security teams to implement and optimize enterprise technologies tha...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $215K *

Elevate the sales engineering function, bridging technical solutions with client needs. Collaborate with teams to develop security strategies, ensuring customer success while driving business outcomes...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Contribute to transforming agricultural data into actionable AI intelligence, developing production-grade models that optimize dairy operations. Collaborate across teams to innovate solutions leveragi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Join as a Director of Software Engineering, leading modernization and strategic development across key product lines while fostering innovation in AI adoption and agile practices. Drive team performan...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in engineering excellence by overseeing staffing, project management, and technical oversight for substation projects while fostering relationships with clients and internal teams for...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $120K *

Analyze complex general ledger reconciliations and regulatory filings, driving financial integrity in a collaborative team environment. Join a hands-on role suited for a CPA with extensive experience...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$125K - $150K *

Drive the design and implementation of advanced SAP Analytics solutions, leveraging your expertise in SAP Analytics Cloud and S/4HANA. Collaborate with cross-functional teams to deliver effective repo...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Drive AI transformations in manufacturing by collaborating with C-level executives to identify high-impact opportunities, build tailored solutions, and achieve measurable results in core operating pro...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$170K - $220K *

Drive the optimization of mill operations by leading process engineering initiatives and continuous improvements, enhancing material flow through advanced automation while managing a dedicated team ac...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$152K - $254K *

Advance grid automation reliability initiatives, ensuring optimal performance of embedded systems in energy management and protection. Collaborate with cross-functional teams to enhance safety, compli...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Champion robust database solutions that scale across diverse environments, improving performance and reliability. Collaborate with teams to optimize data infrastructure and ensure best practices in se...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Lead your career by overseeing MEP operations on-site, ensuring safety and quality. Collaborate with teams and vendors to navigate project challenges while driving excellence and efficiency in constru...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$180K *

Drive innovative AI solutions in a client-facing role, leveraging your software engineering expertise to implement transformative technology directly into clients' tech stacks while collaborating with...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.