Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$130K - $160K *

Join a dynamic team to lead, mentor, and drive software projects ensuring safety and compliance in aerospace technology. Your leadership will guide engineers in delivering innovative solutions efficie...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$95K - $115K *

Champion environmental permitting excellence by ensuring compliance with regulations in New England. Collaborate on diverse projects across energy and state infrastructure sectors, leveraging strong p...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$150K - $180K *

Elevate your engineering career by leading innovative projects and driving strategic technology direction in a rapidly growing organization. Collaborate across teams to champion excellence and mentor...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$90K - $140K *

Lead the charge in designing and implementing cutting-edge SASE solutions, enhancing networking and cloud security for distributed environments. Collaborate with cross-functional teams to advance secu...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $160K *

Optimize cloud infrastructure and DevSecOps processes to enhance efficiency. Collaborate with key stakeholders to design sustainable solutions, drive best practices, and lead engineering efforts in a...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$155K - $165K *

Shape the future of solar energy by leading the technical strategy and customer engagement for eBOS solutions, ensuring successful deployments and optimization across all project phases. Collaborate c...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$180K - $220K *

Join a team that drives innovation in manufacturing applications, providing expert technical support and solutions using Siemens tools while collaborating with clients to enhance their engineering pro...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Lead the integration of BMS and controls systems for data centers, ensuring seamless communication between key systems. Own programming, troubleshooting, and collaboration with teams to guarantee oper...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Join a team that's developing advanced OPIR data processing algorithms, tackling complex sensor systems and enhancing missile warning technologies in collaboration with key defense stakeholders...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $120K *

Shape the future of construction by leading Virtual Design & Construction initiatives. Leverage cutting-edge tools to enhance collaboration and improve project outcomes while managing a team and train...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$95K - $115K *

Optimize technical solutions across Windows, Linux, and VMWare platforms. Collaborate with teams to enhance user experience and deliver automated solutions while ensuring effective troubleshooting and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$117K - $176K *

Lead the charge in designing and implementing advanced motion systems, ensuring high-performance delivery while collaborating with teams to meet customer expectations and optimize product compliance a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$113K - $170K *

Drive customer satisfaction by overseeing advanced troubleshooting, installations, and repairs of electronic equipment. Mentor junior engineers and manage escalations, ensuring compliance and effectiv...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$163K - $224K *

Lead the charge in developing innovative software solutions, guiding cross-functional teams in delivering exceptional healthcare technology products to enhance patient outcomes and streamline claim pr...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$85K - $100K *

Champion quality assurance by owning test planning, strategy design, and release validation. Collaborate with development teams while mentoring junior members in a dynamic environment during Pacific T...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $145K *

Shape the future of construction by delivering precise mechanical cost estimates. Collaborate with project teams to drive effective cost management for medium to large-scale projects, ensuring success...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$73K - $95K *

Shape the future of our natural resources projects, managing teams and ensuring compliance with regulations. Drive project success from planning to execution, support diverse clients, and mentor the n...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$130K - $176K *

Elevate project outcomes by leading complex engineering initiatives in the Power Lifeline Sector, ensuring effective execution from inception to close-out while managing resources, budget, and quality...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$150K - $190K *

Engage with customers to provide tailored security solutions while collaborating with sales teams, demonstrating expertise in cybersecurity technologies and driving educational initiatives to address...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in architecting and enhancing data pipelines that deliver actionable insights for veteran healthcare analytics by collaborating with stakeholders and ensuring high-quality, harmonized...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$85K - $110K *

Collaborate with project teams to develop, enhance, and deliver high-quality models and documentation. Grow your expertise in BIM and coordination across various disciplines with increasing independen...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$100K - $112K *

Oversee and execute MMRP and environmental remediation projects, ensuring compliance with regulations and client goals while managing budget, schedule, and resources effectively...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $95K *

Empower your career with a dynamic role in chemicals market analysis. Drive insights across North American markets by analyzing data and contributing to reports that shape industry perspectives...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$139K - $249K *

Empower global studios by developing robust tools and workflows using Autodesk Maya. Collaborate closely with customers, applying your expert software engineering skills to enhance production pipeline...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Technical Services

$79K - $123K *

Engage in the design and analysis of mechanical systems, ensuring robust documentation and integration across components. Collaborate to refine system proposals and support technical development with...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.