Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$154K - $223K *

Elevate your career as a Senior Engineering Manager, leading a remote, high-performing team in renewable energy. Drive complex energy projects with strategic vision, mentoring engineers and fostering...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$80K - $95K *

Contribute to project success by developing comprehensive estimates and coordinating with teams. Analyze challenges, provide cost recommendations, and maintain current local rate libraries to ensure a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$168K - $280K *

Lead the verification and validation efforts for mission-critical flight software, ensuring compliance with rigorous test plans and strategies while collaborating across technical teams to advance aer...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$130K - $140K *

Engage and streamline pre-sales engineering efforts by building impactful demos and integrations, translating technical needs into visible value for prospects, while fostering relationships within a f...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Drive innovative mechanical solutions in oil & gas projects, coordinating with cross-functional teams to engineer piping systems and develop detailed project scopes. Champion best practices in design...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $144K *

Shape the future of building automation systems as a Lead Systems Engineer, driving project leadership in complex BAS and EPMS designs for data centers. Collaborate with teams, manage resources, and e...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$180K - $250K *

Manage cross-functional initiatives by addressing complex issues impeding reactor development. Serve as a subject matter expert to influence strategic direction and ensure alignment on engineering pri...

US-AnywhereRemote

Reposted 2 weeks ago

  •   15+ years exp.  •   Energy & Utilities

$80K - $95K *

Unlock your potential as you engage in the technical delivery and configuration of digital banking products, ensuring smooth implementations and driving client satisfaction through problem-solving and...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $140K *

Accelerate your career by leading multidisciplinary teams and managing complex engineering projects in the power generation sector. Drive innovation in renewable and traditional energy systems while e...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$110K - $140K *

Advance your career by leading commissioning activities for critical facilities. Collaborate with engineering teams to ensure project success through effective communication, strong problem-solving sk...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $120K *

Elevate project outcomes by leading a dedicated team in providing design and quality assurance services for a diverse range of land development projects. Collaborate with clients and staff to deliver...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$90K - $110K *

Lead the charge in optimizing internal IT systems to enhance security, streamline processes, and improve employee experiences as the organization scales. Blend technical expertise with automation to s...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

We are seeking a Senior Full-Stack Developer with a strong focus on backend development in Python. This fully remote position involves leading the design and development of innovative web and mobile a...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $120K *

Join a team that's dedicated to optimizing advanced battery systems, ensuring peak performance and safety. You'll troubleshoot, manage customer relationships, and lead technical support initiatives ac...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$95K - $115K *

Drive the development of innovative LLM-powered analytics systems, enhancing healthcare data insights through natural-language processing, robust querying, and compliance features, while collaborating...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $180K *

Lead the charge in optimizing production systems across multiple sites, driving industrial engineering initiatives, and fostering cross-functional collaboration to enhance operational excellence and p...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Join a dynamic team to execute large-scale data center projects, coordinating with cross-functional teams to ensure safety, accuracy, and efficiency. Drive project success through meticulous planning...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Empower project success as a Lead Fire Engineer, shaping advanced building systems, leading design teams, and guiding complex engineering solutions while fostering client relationships and mentoring s...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$246K - $339K *

Drive a transformative strategy for a cohesive developer experience; manage cross-functional initiatives to enhance productivity, integrate AI into workflows, and optimize CI/CD systems across enginee...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$97K *

Launch innovative engineering projects by developing plans and specifications. Collaborate with teams and coordinate efforts with consultants while ensuring quality control and compliance in key trans...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Transportation

$125K - $150K *

Champion the reliability and automation of our SaaS platform, enhancing CI/CD pipelines and infrastructure. Collaborate with cross-functional teams to drive performance and security improvements while...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$100K - $135K *

Join us to shape the future of transportation engineering. Contribute to key projects, mentor emerging talent, and enhance your skills using cutting-edge design software, all while fostering collabora...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$126K - $171K *

Join a team that's shaping innovative solutions through technical leadership and collaboration. You'll work with engineering and product teams to drive architecture decisions, modernize systems, and i...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the design and implementation of DDC-based building automation systems for large-scale data centers. Drive technical excellence, guide engineering execution, and mentor teams to deliver high-qual...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$150K - $195K *

Drive impactful change by managing large-scale renewable projects efficiently and effectively. Lead cross-functional teams, ensure project alignment, and maintain stakeholder communication to achieve...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.