Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$95K - $115K *

Play a key role in delivering exceptional technical support to clients by managing escalated issues, implementing network solutions, and ensuring optimal operational functionality within a dynamic Man...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Unlock potential by leading field operations for protective relay systems, ensuring reliability across the electric grid. Collaborate with teams to manage commissioning, testing, and troubleshooting o...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Transform telecommunications solutions by designing complex engineering packages, collaborating with teams, and ensuring compliance while managing multiple projects to deliver client standards in the...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$110K - $130K *

Champion quality assurance in construction projects, ensuring compliance and efficiency. Oversee QA/QC programs for the Data Center Business Unit, collaborating with teams to drive standards and conti...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$113K - $142K *

Optimize modular data center electrical designs, collaborate across teams, and ensure compliance through innovative solutions. Engage hands-on with manufacturing partners and lead impactful projects i...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$240K - $275K *

Pioneer innovative software solutions by leading a high-performing engineering team. Drive technical strategy, promote best practices, and ensure top-notch quality in product delivery while aligning w...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Information Technology

$118K - $180K *

Lead the charge in designing innovative HVAC systems, troubleshooting complex engineering issues, and ensuring compliance with industry standards while collaborating with team members and clients to d...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$80K - $95K *

Lead the delivery of technical services and solutions in turbomachinery, ensuring quality and safety standards while fostering customer relationships. Operate independently or with project teams to en...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$103K - $181K *

Lead the charge in developing comprehensive remediation designs and specifications. Drive innovation in environmental engineering projects while collaborating across teams and ensuring top-quality per...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$72K - $90K *

Elevate compliance and security processes while shaping infrastructure. Collaborate with cross-functional teams to design technical controls ensuring readiness for enterprise requirements, while autom...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$124K - $156K *

Lead a small scrum team to develop and enhance features in a client-focused application. Blend hands-on coding with management to ensure high-quality technical delivery and foster an AI-first engineer...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $182K *

Build a future-ready platform by enhancing program integrity through cloud solutions and advanced automation, while mentoring peers and driving secure, efficient DevSecOps practices across critical pr...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in transforming energy infrastructure through project management excellence. Oversee diverse teams to ensure successful execution, fostering innovation and efficiency while enhancing c...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $120K *

Deliver your expertise as a Senior Fire Protection Engineer, leading complex fire protection systems for critical projects, collaborating with multidisciplinary teams, and ensuring compliance with fir...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$100K - $150K *

Drive growth by managing sales activities in a dynamic market segment. You will develop strategies to expand the customer base, deliver impactful proposals, and foster relationships while aligning wit...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $120K *

Elevate your career by orchestrating comprehensive building restoration projects while collaborating with clients and fostering a proactive team environment focused on exceptional engineering services...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$150K - $245K *

Champion the design and development of advanced electrical systems, driving signal integrity efforts in digital PCB projects. Collaborate globally while leading validation and testing for high-speed d...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$150K - $250K *

Empower your career by leading full-chip Physical Verification efforts, driving quality, and collaborating cross-functionally. Shape advanced technology nodes while ensuring successful execution from...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$150K - $250K *

Join a team that's dedicated to leading full-chip physical verification efforts, ensuring quality and readiness for tapeout. Collaborate with cross-functional teams to deliver clean designs and mainta...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$436K - $500K+*

Pioneer innovative member experiences while leading a dynamic team in developing low-latency, high-throughput asset personalization systems. Collaborate with cross-functional teams to enhance user eng...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$160K - $240K *

Unlock potential by enhancing automated build systems using C# and C++. Collaborate with a passionate team to streamline workflows and support developers, ensuring efficient game build delivery and op...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Accelerate progress at the forefront of dental technology by leading software development for specialized machines, shaping the future of custom prosthetics manufacturing in a dynamic, high-growth env...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$134K - $205K *

Lead the charge in delivering innovative substation solutions, ensuring project success through technical expertise in commissioning and protection systems. This senior role requires collaboration acr...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Energy & Utilities

$120K - $145K *

The Technical Support Engineering Manager will lead a team of Support Engineers and Product Experts to resolve complex technical issues and enhance customer experience. This role involves collaboratin...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Lead the charge in providing technical engineering support for AEGIS Combat System functionalities. Collaborate with the Navy Surface Warfare Center team to enhance operational readiness through criti...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.