Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$130K - $155K *

Join a team that's redefining data infrastructure by owning and optimizing our data pipelines, warehouse, and modeling layers. Collaborate with cross-functional teams to ensure data integrity and driv...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Join a team that's dedicated to operational excellence and employee development. As a Supervisor, you'll lead daily operations, manage performance, and ensure compliance while fostering a collaborativ...

Chesterfield, MORemote

6 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$165K - $207K *

Lead strategic statistical initiatives for clinical development programs, ensuring rigorous study design and data analysis. Collaborate with cross-functional teams and regulatory authorities to drive...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$155K - $258K *

Shape the future of AI in healthcare by leading architectural design and technical strategy for LLM-powered systems. Mentor engineers, ensure compliance, and drive innovation in a highly regulated env...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Drive strategic growth by managing client accounts and expanding market share. Collaborate with internal teams to deliver tailored solutions and ensure client satisfaction while mentoring team members...

Arizona, USRemote

6 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $95K *

Champion the sales learning experience by facilitating engaging training sessions, providing ongoing support to producers, and enhancing their skill development through effective coaching and resource...

Lindon, UTRemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$130K - $150K *

Elevate support operations by leading AI transformation initiatives, enhancing customer experience and operational efficiency through strategic ServiceNow platform management and innovative workflow r...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$150K - $180K *

Lead the charge in shaping product strategy and execution for a key applications portfolio, driving innovation and growth through AI integration while mentoring a high-performing team in a dynamic hea...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$147K - $220K *

Optimize project delivery by leading clinical study initiatives, ensuring quality, budget, and timelines are met. Collaborate with teams and clients to drive success in complex global trials while man...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$148K - $247K *

Empower growth by leading dealer operations, driving market share, and enhancing dealer satisfaction. Oversee P&L, optimize processes, and collaborate across teams to ensure operational excellence and...

United StatesRemote

Yesterday

  •   11 - 15 years exp.  •   Transportation

$110K - $130K *

Lead integrated member retention marketing strategies to enhance engagement, reduce disenrollment, and improve health plan renewals. Collaborate across teams to develop data-driven communications and...

Pittsburgh, PARemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Partner with us to drive growth in mid-tier accounts, enhancing revenue retention through upselling and collaboration. Lead strategic conversations, manage expansion pipelines, and ensure client succe...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $159K *

Drive the transformation of AI agent capabilities into scalable, revenue-generating products. Collaborate across teams to define strategies, evaluate opportunities, and lead product commercialization...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$203K - $345K *

Champion the vision for Agentic Software Delivery, spearheading strategic innovation across CI, CD, and observability to enhance software delivery automation and customer experience while driving reve...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$214K - $295K *

Reimagine corporate marketing by leading a dynamic team to craft cohesive narratives that resonate with industry leaders and customers. Shape strategies across public relations, social media, and comm...

United StatesRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$151K - $189K *

Join a team that's driving enterprise growth through strategic sales initiatives. Collaborate cross-functionally to exceed revenue goals while building lasting relationships with customers and partner...

Texas, USRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$127K - $216K *

Drive your career by leading actuarial pricing and analysis. Oversee a team to ensure sound risk assessment and financial goals. Collaborate across departments to enhance processes and support strateg...

Virginia, USRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Analyze and manage healthcare data, optimizing pipelines and reporting. Collaborate with stakeholders to turn data into actionable insights. Embrace growth in a dynamic environment, taking ownership o...

Earth City, MORemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$212K - $278K *

Join a dynamic team to innovate and shape enterprise strategies, collaborating with C-suite leaders to drive technology transformation. Play a pivotal role in designing scalable solutions and enhancin...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $180K *

Transform healthcare sales by building strategic relationships within managed care organizations. Drive revenue growth through effective selling and relationship management while maximizing exposure t...

Georgia, USRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $200K *

Champion enterprise-wide operational excellence by leading Central Operations, integrating reliability, training, and innovation to enhance performance, reduce risk, and drive measurable results acros...

RemoteRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Transform the renewable energy landscape by managing data portfolios, analyzing project performance, and enhancing financial reporting. Collaborate with cross-functional teams to drive strategic energ...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$140K - $176K *

Lead the charge in managing a high-performing PMO team, driving project success through strategic financial oversight, talent development, and cross-functional collaboration to enhance operational eff...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Tackle data-driven decisions as a senior product analyst, owning A/B testing design and analysis while collaborating across teams to enhance user experience and drive growth through insightful experim...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $180K *

Drive strategic growth in the crypto sector, managing both greenfield and upsell opportunities. Lead enterprise sales cycles, consult with clients, and collaborate across teams to maximize account pot...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.