Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$178K - $223K *

Champion innovative marketing strategies by leading pre-sale initiatives that align client goals with creative concepts in a fast-paced telecommunications environment for a top-tier content creator...

New York, NYRemote

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Media

$165K - $220K *

Optimize global payroll operations by leading strategy, governance, and modernization efforts. Drive compliance and efficiency across 25+ countries while fostering cross-functional partnerships and en...

RemoteRemote

2 weeks ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$88K - $105K *

Unlock potential by managing clinical trial project setups and amendments. Collaborate with teams to ensure client requirements are met, while serving as a subject matter expert to enhance process eff...

Johnson City, TNRemote

5 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$138K - $165K *

Champion the future of quantum computing by defining product vision and driving development for innovative solutions. Collaborate with cross-functional teams to integrate quantum capabilities into SAS...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$220K - $225K *

Engage in building and leading a best-in-class Solution Architecture practice, driving growth for Lending & Deposit products. Collaborate with cross-functional teams to deliver high-value solutions an...

Dublin, CARemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Accelerate client success by managing relationships and ensuring seamless communication between stakeholders and internal teams, driving project execution and delivering insightful performance reports...

Colorado, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $140K *

Join a team that's driving project success by leading technical initiatives, resolving complex challenges, and aligning outcomes with client objectives. Your expertise will enhance profitability and o...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Elevate customer success by leading a dynamic team focused on driving adoption, enhancing relationships, and achieving measurable outcomes through collaboration and strategic initiatives across variou...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$84K - $126K *

Empower decision-making by transforming data into intuitive models. Collaborate with stakeholders to ensure metrics are clear and trusted, while optimizing data for analytics and reporting across the...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$120K - $145K *

Inspire innovation and drive growth as you lead the consumer product line across web, mobile, and desktop platforms, crafting a unified user experience and championing customer-centric strategies for...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Accelerate growth by leading product marketing strategies that bridge development and customer needs. Drive market success through compelling narratives, deep market insights, and impactful go-to-mark...

CanadaRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Partner with us to enhance client relationships and drive growth. In this role, you'll manage a diverse portfolio, ensuring customer retention and identifying new opportunities while collaborating wit...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$85K - $100K *

Empower compliance excellence by leading audits, risk assessments, and investigations. Collaborate with teams to ensure adherence to healthcare regulations and promote ethical practices while adapting...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $165K *

Lead the charge in expanding market share and driving growth in the UAV industry by developing teams, forging partnerships, and implementing strategic initiatives to enhance revenue and operational ef...

CanadaRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$104K - $193K *

Join a team that's driving market success through strategic product marketing. Leverage customer insights and market analysis to shape commercialization strategies, enhance product positioning, and fo...

Texas, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$122K - $187K *

Lead strategic initiatives to drive sales growth and enhance customer relationships within assigned accounts, leveraging your expertise in enterprise software to exceed quotas and deliver tailored sol...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$175K - $185K *

Unlock potential by leading global product strategies that drive growth and innovation. Collaborate cross-functionally to prioritize customer needs, enhance product performance, and support internatio...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$198K - $298K *

Lead the charge in shaping the AMER Revenue Operations strategy, driving operational excellence and predictable outcomes. Collaborate with executive leadership to optimize sales processes and build a...

United StatesRemote

5 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$230K - $260K *

Redefine global compensation and benefits strategies to attract AI talent, ensuring fairness and scalability across 18 countries while collaborating with executives and leveraging AI for innovative re...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$194K - $266K *

Champion patient engagement strategies by leading a dynamic team focused on optimizing recruitment and retention across clinical trials. Drive performance, enhance collaboration, and ensure successful...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$140K - $160K *

Elevate your career by shaping compelling product narratives and sales strategies. Drive impactful messaging for diverse health programs, collaborating across teams to enhance buyer engagement and ens...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$222K - $370K *

Champion the customer journey on slate.auto, enhancing engagement and driving eCommerce success through innovative product management and analytics. Collaborate across teams to optimize the buying exp...

RemoteRemote

1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Drive analytical excellence by auditing freight contracts and invoices, ensuring compliance and accuracy. Collaborate with teams to enhance audit processes and mentor junior analysts, contributing to...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$155K - $165K *

Develop a cutting-edge data ecosystem as a Senior Data Engineer, enhancing analytics, reporting, and machine learning. Collaborate with cross-functional teams to create efficient pipelines and accessi...

United StatesRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$102K - $170K *

Elevate your career by leading innovative data engineering solutions. Collaborate with cross-functional teams to define scalable architectures and drive AI initiatives, ensuring alignment with enterpr...

New Brunswick, NJRemote

6 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.