Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$120K - $135K *

Champion revenue growth by building strategic customer relationships, driving sales through prospecting, expert consultations, and tailored proposals. Collaborate effectively to meet client needs and...

Atlanta, GARemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$165K - $175K *

Drive the strategic execution of an enterprise data governance program, shaping policies and fostering collaboration among stakeholders to enhance data quality and compliance across the organization...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$177K - $221K *

Champion global revenue accounting policies and lead technical assessments across U.S. and international markets, ensuring compliance with U.S. GAAP and SEC reporting while collaborating with regional...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Lead a dynamic team to drive product marketing strategies and execute impactful campaigns across multiple markets, ensuring alignment with business goals and fostering community engagement in a fast-p...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$135K - $160K *

Transform the content landscape by spearheading product strategy and enhancing customer experiences. Leverage AI and market insights to innovate a comprehensive product portfolio while ensuring editor...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$105K - $150K *

Transform healthcare insights by leading client engagements with real-world data. Drive business development and project delivery while building long-term client relationships in a dynamic, hybrid wor...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Lead the charge in driving growth and building strategic partnerships in the financial sector. Leverage your B2B enterprise sales expertise to develop market strategies and own revenue targets while f...

New York, NYRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $180K *

Lead our marketing organization to drive growth and enhance brand presence. Oversee strategy, budget, and performance across channels while mentoring a high-performing team. Collaborate with cross-fun...

Austin, TXRemote

2 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$130K - $170K *

Join a team that's advancing enterprise talent strategy through data-driven performance management, succession planning, and organizational effectiveness, partnering with leaders to build high-perform...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$70K - $140K *

Lead the charge in enhancing our Partner ecosystem by managing relationships and driving growth initiatives. Oversee onboarding, operations, and support for System Integrators while implementing autom...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$84K *

Accelerate progress at the forefront of eDiscovery sales, driving revenue growth through lead generation, client management, and strategic networking. Join a dynamic team focused on expanding business...

San Diego, CARemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$146K - $282K *

Join us in enhancing physician relationships and engagement through strategic leadership, managing a dynamic team, and executing impactful career events that foster lifelong partnerships with healthca...

Salt Lake City, UTRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Healthcare

$140K - $150K *

Analyze and optimize customer journeys from signup to paid conversion, leveraging data insights to drive growth strategies. Collaborate across teams to enhance product decisions and influence market p...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$177K - $338K *

Champion DMPK project leadership by ensuring high-quality data delivery and supporting drug candidate progression through innovative modeling and cross-functional collaboration in a dynamic biotech en...

RemoteRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$125K - $145K *

Champion the future of financial reporting by ensuring compliance with GAAP, overseeing audits, and mentoring a high-performing team. Drive process improvements and technical accounting expertise to e...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Develop and lead revenue operations to drive strategic growth, optimizing marketing, sales, and customer interactions while building a high-performing team and implementing scalable processes and tech...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$177K - $247K *

Shape the future of revenue operations by leading change management and communication strategies. Collaborate with executives and field teams to ensure clarity on priorities, driving actionable insigh...

San Francisco, CARemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$230K - $280K *

Lead a high-performing team to enhance Solutions Consulting, drive cross-functional collaboration and ensure the success of strategic accounts through innovative, accountable deal execution and contin...

RemoteRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $180K *

Join a team that's driving growth in Life Sciences by managing key client relationships and delivering innovative solutions. You'll oversee the entire sales process, collaborating with experts to achi...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$94K - $148K *

Optimize integrated digital marketing campaigns to enhance awareness in the mortgage ecosystem. Collaborate cross-functionally to ensure seamless execution and measurable outcomes, leveraging AI tools...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Lead the charge in empowering healthcare decisions as you develop brand knowledge, drive medical research, and collaborate with clients and teams to create innovative solutions that align with strateg...

New York, NYRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Media

$90K - $120K *

Empower healthcare decisions as you drive medical research and strategic communication, collaborating with clients and teams to enhance brand objectives and foster innovative solutions in a dynamic en...

North Carolina, USRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Media

$182K - $208K *

Join a team that's redefining analytics by leading the development of an AI-driven platform. Leverage your expertise in data management and product strategy to innovate solutions that enhance user exp...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$128K - $160K *

Drive operational excellence and customer satisfaction by managing services teams, optimizing project delivery, and enhancing client engagement strategies for government clients, ensuring alignment wi...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$122K - $171K *

Unlock potential by driving data-driven insights for Customer Success. Collaborate across teams to enhance customer journeys, optimize growth strategies, and shape analytics foundations that support A...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.