Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$105K - $150K *

Lead the charge in executive support and strategic sales initiatives, managing schedules, communications, and events for the EVP of Global Client Services. Drive efficiency and stakeholder engagement...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$168K - $200K *

Champion client relationships and lead diverse teams in life sciences, driving project success through strategic planning and scheduling expertise. Empower your career with mentorship and a focus on q...

Portland, ORRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$100K - $105K *

Drive customer success by managing accounts, achieving sales targets, and implementing RQI Portfolio solutions to enhance hospital systems, ensuring engagement and retention through meaningful relatio...

New York, NYRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Optimize user experience by managing Salesforce administration, enhancing platform functionality, and driving user adoption. Collaborate with teams to support business needs and ensure seamless integr...

Dallas, TXRemote

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$112K - $130K *

Collaborate with VA stakeholders to analyze business needs and drive effective solutions for the modernization of financial tracking tools, ensuring clear, actionable requirements are delivered throug...

United StatesRemote

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$60K - $145K *

Transform healthcare outcomes by leveraging technology and data to enhance information systems, support clinical workflows, and drive data-driven insights for improved service delivery and decision-ma...

Virginia, USRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Drive customer success by leveraging technical expertise to enhance product adoption and value. Engage with enterprise clients, ensuring alignment with their business goals while shaping product evolu...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Transform customer experiences by managing AI and Agentforce delivery projects. Oversee project scope, financials, and schedules while fostering strong client relationships and driving innovation in a...

CanadaRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Drive impactful AI and Agentforce delivery projects, managing customer relationships and internal initiatives. Leverage your strategic planning and analytical skills to oversee project execution and f...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$256K - $414K *

Elevate the global agency alliance by defining strategy, driving revenue, and leading market initiatives. This influential role demands strong executive influence and the ability to cultivate impactfu...

RemoteRemote

Reposted 5 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$125K - $150K *

Champion a robust security program, leading a team to achieve SOC 2 Type 2 attestation while ensuring secure engineering practices across diverse products and cloud environments. Drive compliance, ris...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Engage with key Insurance clients to drive strategic growth and account management. Leverage your expertise in business development and executive relationships to expand enterprise accounts across the...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Innovate your career by leading digital marketing strategies and web experiences. Drive customer acquisition and revenue growth while managing a multidisciplinary team to enhance digital capabilities...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $160K *

Transform patient recruitment by leading global strategies and managing teams. Drive engagement through innovative solutions, ensuring effective implementation and oversight of recruitment processes f...

North Carolina, USRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$120K - $158K *

Unlock potential by leading complex, cross-functional technology projects. Manage project planning, execution, and stakeholder collaboration to drive successful outcomes in a fast-paced environment fo...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $155K *

Drive strategic growth by leading data-driven pricing initiatives, collaborating with stakeholders to refine business strategies, and ensuring operational excellence through continuous improvement and...

Bentonville, ARRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$157K - $252K *

Drive growth by leading the product strategy for merchant acquisition, enhancing onboarding experiences, and optimizing sales funnels. Collaborate with cross-functional teams to innovate and leverage...

Arlington, VARemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$130K - $179K *

Lead complex engagements and establish strategic relationships while mentoring teams and driving solutions in high-stakes Public Sector environments. Shape account strategy and deliver measurable impa...

RemoteRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$195K - $270K *

Lead a dynamic team of analysts and data scientists to optimize marketing strategies, driving impactful insights and experimentation across channels to enhance growth and performance metrics for the o...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$123K - $164K *

Shape the future of analytics sales by building impactful relationships, leading complex sales cycles, and driving customer satisfaction to maximize their investment in Salesforce solutions across ent...

RemoteRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Champion strategic channel partnerships by managing relationships, driving referral growth, and executing account strategies. Collaborate with sales teams to enhance partner engagement and optimize pe...

Oklahoma City, OKRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$260K *

Join a team that's driving digital transformation by managing client accounts, developing strategies, and delivering innovative technology solutions. Build long-term relationships while collaborating...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Innovate data-driven strategies to enhance business decision-making and optimize reporting processes. Leverage expertise in BI, CRM Analytics, and Salesforce to deliver actionable insights and support...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Drive strategic financial planning and performance analysis, collaborating cross-functionally to enhance decision-making and financial health. Your insights will shape budgeting, forecasting, and repo...

Westminster, CORemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$249K - $336K *

Lead the charge in transforming research through innovative digital technology and data strategies. Drive scientific excellence by enhancing workflows and data products, ensuring Research teams have t...

South San Francisco, CARemote

6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.