Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.
A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.
Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.
Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.
Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.
Client Services Director | Dedicated Client
$115K - $135K *
Unlock potential by leading client service strategies that enhance relationships, drive satisfaction, and foster retention. Collaborate across teams to deliver tailored solutions for complex client ne...
1 week ago
Senior Product Manager, AI Operations
$150K - $200K *
Unlock potential by transforming workflows and enhancing team capabilities through AI. Collaborate across departments to implement innovative solutions that streamline operations and drive sustained a...
6 days ago
$120K - $145K *
Join a dynamic team to enhance credit decisioning through advanced modeling and analytics. Lead initiatives that improve approval rates and expand credit access while collaborating with cross-function...
Reposted 1 month ago
Senior Customer Success Manager
$90K - $110K *
Lead strategic customer relationships in Bankruptcy Risk, ensuring retention and growth. Collaborate with cross-functional teams to deliver tailored solutions, drive customer success, and enhance valu...
2 weeks ago
Senior Director Analyst - Digital Workplace Infrastructure and Operations
$172K - $202K *
Join a dynamic team as a Senior Director Analyst, leveraging your expertise to guide senior IT executives in navigating digital workplace strategies. Deliver actionable insights that align technology...
6 days ago
Senior Director, Nonprofit and Arts & Cultural Customer Success
$150K - $204K *
Unlock potential by leading transformative customer success strategies for nonprofit and arts organizations. Drive retention, growth, and innovation through AI-enabled solutions while collaborating ac...
2 weeks ago
Advertising Campaign Strategist
$80K - $95K *
Join a team that's dedicated to maximizing advertising impact for clients. As a strategic advisor, you'll manage campaigns, analyze performance, and collaborate cross-functionally to drive success and...
3 weeks ago
Director of Tier 3 and Support Engineering
$125K - $150K *
Lead the charge in enhancing customer support by managing Tier 3 Support and Support Engineering teams. Drive technical resolutions, streamline escalations, and foster team development within a dynami...
2 weeks ago
Senior Business Intelligence Analyst
$77K - $173K *
Elevate your career by transforming data into strategic insights that drive business decisions. Collaborate with cross-functional teams to develop scalable analytical solutions and leverage advanced a...
4 days ago
Senior Director, Corporate Strategy
$156K - $290K *
Transform strategic direction by partnering with leadership to drive growth, evaluate opportunities, and translate insights into actionable initiatives that enhance customer value and ensure sustainab...
6 days ago
$108K - $162K *
Join a team that's dedicated to enhancing biomedical service operations. Lead a skilled team of technicians, ensuring high-quality support and customer satisfaction across the Pacific Northwest while...
3 weeks ago
$110K - $130K *
Accelerate progress at the forefront of litigation support services. Join a dynamic team dedicated to client success, driving sales strategies, and enhancing customer satisfaction while achieving pers...
6 days ago
$110K - $130K *
Unlock potential by becoming a trusted advisor in litigation support services, driving sales growth through client engagement, strategic partnerships, and expert knowledge in Electronic Data Discovery...
1 week ago
Senior Marketing Events Manager
$110K - $130K *
Join a team that's redefining event marketing by leading high-impact programs that enhance customer engagement and drive revenue. You'll strategize and execute user summits, trade shows, and field eve...
1 week ago
$160K - $200K *
Lead strategic business growth in the USA, focusing on market entry, key relationships, and executive negotiations. Build and manage a high-performance team while driving revenue and enhancing overall...
Reposted 6 days ago
Senior Director, Partner Programs, Enablement, and Operations
$185K - $265K *
Engage in strategic leadership to design and implement partner programs that drive pipeline growth, enhance partner enablement, and ensure operational excellence across cross-functional teams for scal...
Yesterday
Director, Business Improvement
$150K - $180K *
Drive strategic initiatives and operational excellence across a global portfolio, partnering with leadership to enhance business performance and deliver measurable outcomes in oncology and rare diseas...
1 week ago
Director, Sales – Global Strategic Accounts
$150K - $180K *
Empower a high-performing sales team to drive strategic growth and customer engagement in the biopharma sector. Lead complex sales initiatives, build executive relationships, and translate business st...
Today
Associate Director, Finance - FP&A Transformation - Remote
$112K - $193K *
Join a team that's transforming FP&A processes by designing and implementing innovative solutions across planning, forecasting, and performance analytics. Collaborate with cross-functional teams to en...
Yesterday
$150K - $214K *
Champion a high-performing sales team to exceed revenue targets, develop talent, and drive strategic initiatives. Lead by example, fostering C-level relationships and mentoring associates to achieve b...
2 weeks ago
$79K - $142K *
Elevate data-driven decision-making by transforming HR data into strategic insights. Leverage analytical skills and tools to enhance workforce performance and support HR initiatives, ensuring data acc...
Reposted 2 weeks ago
Sr. Mngr/Associate Director, Process Design & Deployment
$110K - $130K *
Join our team to enhance patient access and streamline operational processes, driving meaningful improvements through data analysis, project management, and collaboration across departments while fost...
Reposted 3 weeks ago
Sr. Director of Machine Learning
$175K - $210K *
Champion the development and strategy of cutting-edge AI services, overseeing a dynamic team of ML engineers and scientists to deliver impactful, reliable, and clinically sound solutions that enhance...
4 weeks ago
Director, Product Management, Asset Management Services
$190K - $230K *
Shape the future of asset management by driving global strategy, revenue growth, and service innovation. Lead a high-performing team to deliver exceptional value in regulated environments, ensuring co...
4 weeks ago
Senior Manager, Revenue Accounting & Advisory
$121K - $201K *
Engage in a pivotal leadership role overseeing a global Revenue Accounting team, ensuring compliance with U.S. GAAP and ASC 606 while partnering with cross-functional teams to drive scalable revenue p...
5 days ago
What does a Director of Customer Analytics do?
A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.
What qualifications are common for Director, Customer Analytics jobs?
Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.
Which industries hire Directors of Customer Analytics?
Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.
How much do Director, Customer Analytics jobs pay?
Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.
Where can I find Director, Customer Analytics jobs?
You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.