Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$110K - $130K *

Transform financial strategies and enhance decision-making processes through robust analysis, forecasting, and model building, partnering with cross-functional teams to achieve operational excellence...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Empower finance leadership with data-driven insights by building models, pipelines, and visualizations. Collaborate across systems to ensure data accuracy and support strategic decision-making in a dy...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Staffing

$125K - $150K *

Join a team that's building and optimizing a robust internal data platform to enhance product insights, streamline data ingestion, and ensure data quality for analytics and reporting. Collaborate with...

New York, NYRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$172K - $216K *

Help us drive growth in the utilities sector by leading a high-performing sales team. You'll shape strategies, build relationships, and coach sellers to excel in complex, multi-year deals, ensuring al...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Consumer Technology

$129K - $193K *

Grow your career with a leadership role overseeing clinical research pre-award activities, ensuring compliance and financial feasibility while managing a diverse portfolio of high-risk studies and col...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $120K *

Drive client success through strategic account management, focusing on renewals, growth, and performance. Manage relationships with publisher partners, delivering impactful insights to enhance engagem...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Media

$199K - $269K *

Grow your career with a leadership role in AI Digital Product Management, driving strategy and innovation across a portfolio of AI products. Collaborate with cross-functional teams to deliver scalable...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$117K - $152K *

Shape the future of data delivery by managing cross-functional initiatives, ensuring timely execution and governance of data and model projects while collaborating with diverse teams to enhance operat...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$240K - $310K *

Elevate your career as you lead a team of technical experts to develop innovative strategies that drive customer engagement and support business growth across diverse sectors...

United StatesRemote

4 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$150K - $180K *

Engage with C-suite leaders to drive strategic sales for a compliance platform. Lead full sales cycles, develop account strategies, and leverage AI tools to enhance client relationships and achieve re...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$97K - $126K *

Transform marketing strategies by connecting buyer needs with sales execution. Lead integrated campaigns, enhance customer engagement, and drive growth through innovative go-to-market planning and col...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$170K - $195K *

Engage in strategic account acquisition for our Legal Technologies sector, focusing on sourcing, qualifying, and closing new enterprise accounts. Drive revenue growth through complex sales cycles whil...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$500K+*

Lead the transformation of media ingestion and distribution systems, driving automated, AI-powered workflows that enhance efficiency and accelerate content delivery to a global audience. Collaborate a...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$125K - $150K *

Partner with us to lead enterprise automotive clients in AI adoption, transforming operations and driving measurable results. Collaborate with executives to develop strategies, oversee deployments, an...

Lehi, UTRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$202K - $238K *

Unlock your potential as a senior B2B marketing leader, driving strategy and demand generation. Collaborate across teams to enhance market positioning and build a high-performing marketing function th...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Technical Services

$80K - $95K *

Tackle advanced analytics projects that optimize fulfillment operations. Drive data-driven decisions through predictive models and tools while collaborating cross-functionally and mentoring entry-leve...

Nebraska, USRemote

4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$160K - $200K *

Unlock potential by driving market development and deal origination across private equity and corporate stakeholders. Collaborate with senior professionals to enhance M&A advisory capabilities and bui...

Michigan, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$105K - $163K *

Lead the charge in developing and maintaining a cutting-edge Customer Support Metrics Dashboard, empowering data-driven insights for optimized IT service management and enhancing operational performan...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Drive innovation in audience measurement across media platforms. Lead product strategy, collaborate with cross-functional teams, and enhance data capabilities to deliver actionable insights for stakeh...

Florida, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$88K - $129K *

Lead the charge in shaping effective internal communications strategies that align with company goals. You'll engage and inform teams during periods of change while fostering a culture of transparency...

RemoteRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Join a team that's redefining People Operations by leading strategic initiatives in benefits, payroll, and automation. Drive impactful change while managing a high-performing team and collaborating ac...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$84K - $130K *

Unlock the potential of marketing automation and insights by designing innovative data strategies, mentoring teams, and integrating AI solutions to enhance targeting and efficiency across marketing in...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$160K - $200K *

Pioneer strategic sales excellence by architecting complex deals with precision across multiple business units and geographies while forging C-suite relationships and leveraging AI to optimize the sal...

RemoteRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$112K - $128K *

Drive business development for large-scale podcast and broadcast campaigns, fostering client relationships and achieving revenue growth. Collaborate with cross-functional teams to deliver innovative a...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Media

$100K - $231K *

Partner with us to lead strategic initiatives that enhance operational performance and member outcomes in the Florida Medicaid health plan, driving alignment across teams and ensuring effective execut...

Florida, USRemote

Today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.