Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$215K - $235K *

Pioneer comprehensive commercial operations by designing, implementing, and optimizing pricing and deal negotiation processes. Drive ongoing analytics and continuous improvement, ensuring success in a...

United StatesRemote

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$155K - $210K *

Lead a dynamic team to drive strategic growth and profitability across a portfolio of key accounts, fostering strong partnerships and aligning cross-divisional strategies to enhance customer experienc...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Drive your career with a dynamic role focused on data analysis and visualization across digital marketing channels. Collaborate with teams to create impactful dashboards and predictive models that enh...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Manage and lead cross-functional teams to design and deliver data integration solutions, ensuring agile, secure, and scalable data platforms that drive analytics and insights for informed decision-mak...

Richmond, VARemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$165K - $190K *

Lead the development and execution of innovative product strategies that enhance customer experience and drive growth. Collaborate cross-functionally to translate insights into impactful product roadm...

Minnesota, USRemote

3 days ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$171K - $214K *

Join us to lead the design and oversight of complex models driving customer lifetime value. Collaborate with engineers and business teams to enhance decision-making across marketing, finance, and prod...

United StatesRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$91K - $190K *

Drive the charge in advancing Anaplan strategies, leading diverse teams to optimize solutions that align with business objectives. Collaborate with stakeholders to enhance the Anaplan ecosystem and en...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$240K - $300K *

Join a team that's driving explosive growth in the SaaS sector! We're seeking a proven leader to scale our company from $30M to $100M ARR, focusing on profitable revenue generation and cross-selling a...

United StatesRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$105K - $120K *

Grow your career with a strategic marketing role focusing on product positioning, competitive intelligence, and sales enablement for a suite of environmental monitoring products, delivering impactful...

CanadaRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Energy & Utilities

$115K - $130K *

Shape the future of our global environmental monitoring products by leading product marketing, influencing sales strategies, and enhancing competitive positioning. Collaborate across teams to create i...

United StatesRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Energy & Utilities

$125K - $150K *

Drive operational excellence by leading multi-team managers in executing compliant money movement flows. Collaborate cross-functionally to enhance customer experiences while ensuring risk mitigation a...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$84K - $126K *

Transform client engagement through data-driven insights and innovative CRM solutions. Lead a dynamic team to enhance client intelligence, streamline processes, and drive strategic marketing initiativ...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $84K *

Join a dynamic team to elicit and document business requirements, bridging the gap between stakeholders and technical teams. Contribute to IT initiatives by ensuring solutions are user-focused and ali...

Atlanta, GARemote

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$113K - $188K *

Lead the charge in building robust data platforms that transform complex datasets into actionable insights. This senior role demands expertise in software and data engineering, with a focus on quality...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$352K - $500K+*

Lead the charge in transforming customer engagement strategies for enterprises. Drive revenue growth, develop leadership talent, and shape go-to-market initiatives while influencing cross-functional t...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$250K - $300K *

Transform the future of identity and access management by leading strategic initiatives, modernizing legacy systems, and ensuring compliance with evolving security standards. Drive operational effecti...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $130K *

Join a dynamic team as a Senior Consultant, leading municipal financial analyses and strategies. Drive impactful projects for local governments, enhancing service delivery and sustainability while dev...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$202K - $250K *

Champion data-driven decision-making by leading the development of integrated analytics and reporting strategies. Drive operational efficiency and financial performance through innovative data solutio...

United StatesRemote

3 days ago

  •   11 - 15 years exp.  •   Healthcare

$100K - $125K *

Champion the development of healthcare marketing tools by guiding cross-functional teams through the product lifecycle, driving innovative features and optimizing user experiences to enhance HCP engag...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$120K - $145K *

Transform complex data systems by designing and implementing scalable solutions that enhance analytics and drive business intelligence in a collaborative, Agile environment focused on healthcare compl...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$113K - $160K *

Lead the charge in architecting data solutions for enterprise customers, modernizing legacy systems across Analytics, Content, and Commerce. Collaborate with cross-functional teams to ensure data inte...

Georgia, USRemote

3 weeks ago

  •   8 - 10 years exp.  •   Media

$135K - $160K *

Champion regulatory strategy and lead insurance affairs, engaging with regulators and advising clients on AI and imagery use. Build a robust filing program and ensure compliance while shaping industry...

Lehi, UTRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Champion operational excellence by leading communication strategies and process improvements. Collaborate with leadership and teams to ensure effective information flow and accountability, driving ini...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by owning customer value plans and ensuring adoption, ROI, and product usage for B2B SaaS accounts. Build trusted relationships with stakeholders, drive enablement sessions, and colla...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Transform financial strategies and enhance decision-making processes through robust analysis, forecasting, and model building, partnering with cross-functional teams to achieve operational excellence...

RemoteRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.