Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$129K - $207K *

Champion growth in our labels business by leading a dynamic team, driving revenue through strategic client partnerships, and identifying new market opportunities to maximize profit and capacity...

Warrenville, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Media

$208K - $299K *

Champion the development and scalability of enablement programs across GTM teams, leading a dedicated team of 11 to enhance onboarding and employee experience while driving measurable business outcome...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Accelerate your career by leading a dynamic sales team to drive IT security solutions. Collaborate with clients and partners to enhance sales strategies, mentor talent, and achieve regional objectives...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $175K *

Join a team that's driving transformation in insurance technology by leading complex SaaS programs. You'll ensure delivery excellence, manage risks, and enhance client confidence while shaping the fut...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$113K - $130K *

Join a team that's dedicated to ensuring data quality and governance in retail analytics. You'll lead tagging initiatives, collaborate with internal and external partners, and empower teams with best...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$180K - $200K *

Accelerate progress at regional Professional Services by leading teams, driving growth and quality in consulting engagements while fostering strategic partnerships and developing innovative service of...

United StatesRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$80K - $95K *

Join a dynamic team to transform client loyalty data into actionable insights, driving strategic initiatives and enhancing customer engagement through innovative data visualization and collaboration w...

Atlanta, GARemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Shape the future of financial services by driving sales growth, building relationships, and expanding market share. Collaborate with partners and clients to identify opportunities and close complex de...

Connecticut, USRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$132K - $207K *

Elevate your career by driving growth in the mortgage industry, partnering with top lenders to enhance FICO's analytics solutions. Lead strategic initiatives, foster client relationships, and deliver...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Shape innovative AI/ML initiatives to enhance student engagement and retention. Lead cross-functional teams to develop predictive models and data pipelines, driving measurable outcomes for thousands o...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Explore opportunities to partner with engineers and stakeholders, translating technical discussions into actionable deliverables while supporting CI/CD initiatives and repository governance with a foc...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$175K - $215K *

Shape the future of global partnerships by leading strategic account management, driving growth, and fostering executive relationships. Oversee program success and team leadership to deliver exception...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Elevate your career by driving data integration and pipeline optimization. Collaborate with cross-functional teams to enhance mission-critical data processes, ensuring accuracy and reliability for adv...

Chicago, ILRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Help us enhance federal human capital operations through independent analysis, strategic recommendations, and effective program delivery. Collaborate on data-driven insights to improve efficiency and...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$125K - $172K *

Shape user-centered experiences by leading strategic initiatives that drive growth and satisfaction. Collaborate across teams to translate insights into actionable strategies, ensuring alignment betwe...

Long Beach, CARemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Drive targeted ABM strategies across diverse verticals, enhancing engagement and revenue growth through personalized, data-driven marketing programs. Collaborate with sales and industry leaders to opt...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Elevate your career by architecting scalable analytics systems and AI-driven workflows that empower decision-making across our enterprise SaaS business, paving the way for innovation and growth in a d...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Technical Services

$227K - $280K *

Lead strategic finance initiatives to empower product decisions, driving financial evaluations and business cases for new product lines. Collaborate with C-suite and product teams to optimize resource...

RemoteRemote

2 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$125K - $150K *

Drive growth in the Canadian structured notes market by leading strategy, building relationships, and enhancing distribution channels. Collaborate with teams to ensure client success and position Luma...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Lead the charge in expanding and retaining enterprise client relationships, driving revenue growth and strategic account management across regions. Develop and mentor a high-performing account team to...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Transform enterprise client relationships by leading revenue growth, strategic account management, and team development. Collaborate with senior leadership to enhance upsell opportunities and ensure c...

Toronto, ONRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $105K *

Collaborate with clients to enhance their social media strategies using healthcare insights, data-driven execution, and creative content development for multi-channel success. This role demands a proa...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$131K - $303K *

Join a team that's at the forefront of healthcare analytics, driving innovation and strategy. You will support financial stewardship, operational excellence, and executive communications in a high-vis...

RemoteRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $184K *

Join a dynamic team to lead ecommerce analytics, transforming data into actionable insights. Collaborate across functions to enhance digital performance and drive strategic decisions that fuel growth...

Minneapolis, MNRemote

5 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$80K - $95K *

Drive analytical solutions by leading projects, applying advanced data analysis, and collaborating with clients to deliver actionable insights across energy initiatives including efficiency and sustai...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.