Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

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$155K - $410K *

Champion strategic project portfolio management by overseeing multiple client programs, aligning resources, and driving program delivery while mentoring emerging leaders and fostering executive relati...

6 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$155K - $410K *

Lead the charge in overseeing multiple projects within portfolio management, guiding strategic alignment and resource allocation while mentoring emerging leaders and fostering executive client relatio...

6 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$155K - $410K *

Shape the future of project management by leading strategic PMO initiatives, overseeing multiple client programs, and driving business development while mentoring emerging leaders in a dynamic environ...

6 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$155K - $410K *

Pioneer strategic project management by overseeing multiple client programs, aligning resources, and enhancing delivery. Lead business development, mentor emerging leaders, and drive program oversight...

6 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$155K - $410K *

Innovate strategic project management by overseeing multiple client programs, aligning resources, and enhancing delivery. Lead business development, mentor emerging leaders, and drive program oversigh...

6 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$251K - $314K *

Drive the accounting function in a high-growth SaaS environment, overseeing month-end close, audits, and team development. Collaborate on technical accounting matters and implement scalable processes...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Transform the HR landscape by partnering with Finance leaders to enhance talent strategies, drive organizational design, and support business transformation initiatives in a dynamic corporate environm...

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$200K - $352K *

Shape the future of marketing compliance by leading automation initiatives, overseeing review processes, and driving collaboration across teams. This hands-on role combines strategic oversight with di...

United StatesRemote

4 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$96K - $135K *

Elevate your career as a strategic leader in paid social, driving growth through innovative strategies and high-performing teams. Leverage your expertise to optimize complex campaigns and foster colla...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Media

$220K - $265K *

Drive strategic financing solutions and enhance cash outcomes by collaborating with sales, clients, and finance teams. Leverage financial expertise to support complex transactions and foster strong re...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Join a team that's at the forefront of robotic innovation. Lead the strategic deployment of robotic solutions, drive testing, and ensure operational excellence while fostering relationships with manuf...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Staffing

$125K - $150K *

Shape the future of brand management by leading strategic initiatives, optimizing operations, and fostering key relationships. Drive growth through effective team leadership and innovative solutions i...

3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Elevate operational excellence by leading cross-border data contributor services, driving modernization and compliance while fostering a high-performing team. Transform data exchange strategies into a...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$145K - $165K *

Empower our audit team by leading the internal control program, ensuring compliance with SOX, and enhancing operational efficiency. Collaborate with senior leaders to assess risks and mentor junior st...

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$180K - $210K *

Lead the charge in client delivery excellence, overseeing strategic implementations and fostering high-performing teams to enhance client satisfaction and operational efficiency across the Broker Deal...

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$110K - $150K *

Elevate your career by leading innovative social media strategies for tech and healthcare clients. Collaborate with teams to craft impactful campaigns, mentor junior members, and drive measurable resu...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $155K *

Manage senior-level client relationships and lead integrated projects, ensuring clarity and alignment across teams. Navigate complex pharma regulations while driving business growth and performance th...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $100K *

Lead the charge in strategic accounts payable management, ensuring compliance, enhancing policies, and overseeing risk management while driving operational excellence and staff development across the...

Reposted yesterday

  •   5 - 7 years exp.  •   Staffing

$110K - $150K *

Drive impactful social media strategies for tech and healthcare clients. Collaborate with teams to create engaging content, build client relationships, and analyze campaign performance. Lead initiativ...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Lead the charge in transforming partner data operations and integrations, ensuring efficient case resolution and proactive partner enablement. Drive automation, establish standards, and foster a produ...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$100K - $110K *

Empower clinical teams to deliver high-quality, evidence-based ABA therapy. Lead and mentor professionals while collaborating across functions to enhance client care and support growth in a compassion...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $110K *

Empower clinical teams to deliver high-quality, evidence-based ABA therapy. Lead and mentor professionals while collaborating across functions to enhance client care and support growth in a compassion...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$92K - $115K *

Lead the Advancement Services team to enhance gift processing and CRM systems, ensuring data integrity and compliance. Collaborate across departments to develop reporting structures that support Insti...

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$100K - $125K *

Engage with strategic Oracle customers to drive success through relationship management, implementation guidance, and value realization. Champion customer outcomes and optimize their journey with Redw...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Join a team that's driving innovative media strategies and partnerships. Oversee planning and execution of media investments across diverse channels, ensuring alignment with client objectives while fo...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.