Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

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$110K - $130K *

Advance your career by driving business development in clinical research and medical imaging. Build strategic client relationships, identify new opportunities, and contribute to innovative healthcare...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Shape the future of enterprise-scale cybersecurity by leading vulnerability management initiatives. Drive program strategy, enhance client relationships, and mentor teams to achieve measurable risk re...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Champion enterprise-scale delivery by leading vulnerability management initiatives, driving program strategy, and fostering client relationships to achieve measurable risk reduction across diverse tec...

New York, NYRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Drive growth by shaping strategic partnerships and optimizing processes in a dynamic business development role. Collaborate with teams to enhance e-commerce performance, create lead generation strateg...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$173K - $302K *

Lead cross-functional teams to deliver complex projects on time and within budget. Manage schedules, financials, and stakeholder relationships while addressing risks and ensuring client satisfaction a...

San Francisco, CARemote

Reposted yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$180K - $220K *

Join a team that's shaping clinical sales strategies and enhancing client relationships. Lead initiatives that drive market growth and improve patient satisfaction while collaborating across disciplin...

Harrisburg, PARemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Elevate your career by leading conversion optimization strategies for DTC brands. Utilize data analytics and behavioral science to drive revenue through testing, insights, and AI-driven personalizatio...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Join a team that leads enterprise-wide financial planning and analysis. Collaborate with senior leaders to improve business performance and drive strategic financial outcomes, while managing a dedicat...

Johnson City, TNRemote

1 month ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Grow your career by driving sales and developing strategic relationships within major sectors across the AMER region, ensuring revenue maximization and effective execution of account strategies...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$152K - $197K *

Join a team that's driving innovation in community banking. As a strategic leader, you'll enhance client relationships, shape payment strategies, and deliver measurable growth across the Mid South reg...

Illinois, USRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$160K - $185K *

Join a team that's redefining the SaaS landscape by driving strategic growth and closing high-value deals. Engage with senior leaders, develop a robust pipeline, and collaborate cross-functionally to...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Media

$113K - $160K *

Champion the quantification of business impact from technology and transformation investments. Lead financial modeling and value realization efforts, translating insights into actionable recommendatio...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Media

$160K - $180K *

Elevate product strategy and execution across a diverse AI portfolio, driving measurable growth and adoption while engaging with senior leadership and stakeholders to ensure impactful outcomes and gov...

New Jersey, USRemote

5 days ago

  •   11 - 15 years exp.  •   Information Technology

$161K - $190K *

Drive strategic planning and scheduling for large-scale capital programs, focusing on data center delivery. Lead teams, establish best practices, and influence stakeholders to ensure successful projec...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$100K - $120K *

Join a team that's focused on enhancing client delivery and relationship growth. Drive data-driven strategies and cross-functional collaboration to optimize post-sale operations, ensuring exceptional...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Lead the charge in overseeing a dynamic transaction management team, driving commercial real estate activities, and ensuring alignment with client goals while fostering staff development and operation...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$120K - $145K *

Join a team that's redefining pricing strategies and business analysis. As a key member, you'll develop competitive pricing models, analyze risks, and collaborate with finance and business development...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Staffing

$187K - $210K *

Champion operational excellence by leading Product Operations, driving innovation, and optimizing workflows. Manage a dedicated team to enhance product delivery, streamline processes, and ensure align...

Austin, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Transform your career by driving new business growth in enterprise accounts. Leverage your expertise in IT sales to identify key opportunities, build trusted relationships, and deliver strategic solut...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Unlock growth by leading sales initiatives and driving new opportunities in Salesforce services. Collaborate with teams to develop strategic solutions, manage client relationships, and exceed revenue...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $200K *

Shape the future of our Google ecosystem business by driving growth, developing high-performing teams, and ensuring exceptional client delivery. Balance strategic leadership with hands-on execution to...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Media

$173K - $216K *

Drive operational excellence by leading a diverse team focused on enhancing system reliability and availability through effective processes, project support, and proactive risk mitigation...

California, USRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$102K - $122K *

Champion client partnerships by driving strategic media campaigns and fostering relationships. Leverage your expertise in DTC paid media to enhance client success and team collaboration, ensuring impa...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$115K - $165K *

Lead the charge in driving revenue growth by managing a high-performance team, overseeing strategic initiatives, and fostering impactful relationships to achieve financial goals and enhance customer e...

Dublin, CARemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Drive client success by leading strategic relationships and enhancing service delivery. Collaborate cross-functionally to optimize client experiences and identify growth opportunities within the healt...

Dallas, TXRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.