Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

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1
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$85K - $125K *

Drive strategic growth by identifying and securing new brand clients. Collaborate with diverse teams and enhance client relationships through insightful communication. Become a trusted advisor while m...

Pittsburgh, PARemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Media

$110K - $130K *

Partner with us to drive transformative healthcare solutions by managing key accounts, fostering relationships, and ensuring measurable outcomes. Your expertise will enhance provider partnerships and...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$185K - $344K *

Champion the evolution of field intelligence capabilities, driving strategic governance and analytics integration to enhance decision-making and execution support across the organization, ensuring ali...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$210K - $230K *

Lead the charge in driving growth and performance across multiple channels, optimizing customer journeys and aligning cross-functional teams to achieve measurable outcomes in MRR and product expansion...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$140K *

Unlock potential by leading a high-performing sales team in the public safety SaaS sector. Drive growth, execute strategic deals, and collaborate cross-functionally to enhance our market-leading softw...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Help us enhance client relationships by managing elite advisor plans, ensuring exceptional service and retention. Collaborate with internal teams to deliver tailored solutions and drive client satisfa...

Minnesota, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Champion operational excellence in Transaction Tax Compliance, leading a high-performing team to ensure regulatory adherence, risk management, and continuous improvement while collaborating with execu...

Oregon, USRemote

3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$140K - $150K *

Reimagine the services landscape by optimizing the sales and delivery of professional services. In this influential role, collaborate cross-functionally to enhance proposal creation, streamline operat...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$160K - $200K *

Empower clients by leading the implementation of innovative solutions, ensuring successful adoption and integration of Omnissa Workspace ONE. Collaborate with diverse teams to drive business outcomes...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$115K - $130K *

Lead the Archibus platform for a major Life Sciences client, driving enhancements and integrations while ensuring data integrity and user satisfaction. Collaborate with cross-functional teams to optim...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$227K - $385K *

Elevate member care by overseeing utilization management and evaluating treatment appropriateness. Collaborate with multidisciplinary teams, ensuring compliance with clinical standards and regulations...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Accelerate new business growth by owning the full sales cycle, from lead generation to closing deals. Collaborate with teams to deliver compelling demos and proposals, driving success in the precast m...

Daphne, ALRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Join us in empowering enterprise organizations by driving sales of our innovative software platform. Leverage your consultative sales skills to build lasting relationships and help clients enhance the...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $140K *

Help us drive strategic growth initiatives and shape long-term business development strategies. Collaborate with senior leadership, mentor junior staff, and oversee complex proposals to foster organiz...

Fairfield, NJRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$180K - $210K *

Drive growth by leading a dynamic sales team in the oncology sector, focusing on strategy execution, client relationships, and market insights to achieve revenue targets and enhance service delivery...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Engage your sales expertise to drive strategic solutions for a premier customer partner, enhancing relationships and business growth through effective collaboration and innovative strategies...

RemoteRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$165K - $265K *

Champion governance excellence by leading policy frameworks, enhancing Board operations, and driving AI-enabled improvements. Engage with investors and committees to elevate governance practices at a...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$160K - $200K *

Transform customer success and support by leading a dynamic team to enhance retention and expansion strategies. Collaborate with executives to build infrastructure and drive growth for 2,100+ accounts...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Legal & Accounting

$92K - $124K *

Partner with us to enhance legal operations and implement eDiscovery processes. You'll lead customer data privacy initiatives, improving cross-functional collaboration and response strategies for comp...

United StatesRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$105K - $120K *

Help us drive sales growth and enhance community partnerships by leading a dynamic sales team focused on expanding market share and improving patient registrations in the healthcare sector...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$170K - $195K *

Lead and inspire a remote team of neuropsychologists, ensuring high-quality, client-centered care while promoting clinical excellence and compliance in a collaborative environment. Drive operational e...

Lynbrook, NYRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$186K - $250K *

Unlock potential by leading a high-performing HEOR team to drive payer engagement and market access strategies, translating complex data into actionable insights that enhance patient access to innovat...

Raleigh, NCRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$157K - $185K *

Elevate our data engineering capabilities by leading complex challenges, designing scalable architectures, and mentoring teams to ensure excellence in delivery and innovation across the organization...

Nashville, TNRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$157K - $185K *

Join as a Principal Data Engineer to tackle complex data challenges. Lead the design and implementation of scalable data architectures while mentoring teams and establishing engineering standards acro...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$130K - $197K *

Optimize customer engagement by leading sales initiatives for Identity Security Solutions. Collaborate with teams to exceed revenue goals while delivering tailored solutions and exceptional service to...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.