Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

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$105K - $165K *

Elevate your career by leading strategic financial planning and analysis across diverse business units. Drive insights, enhance reporting processes, and partner with leadership to optimize decision-ma...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $115K *

Optimize paid search strategies for B2B clients, guiding execution and mentorship. Collaborate with cross-functional teams to enhance campaign performance while maintaining a hands-on approach across...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$113K - $160K *

Lead the charge in architecting data solutions for enterprise customers, modernizing legacy systems across Analytics, Content, and Commerce. Collaborate with cross-functional teams to ensure data inte...

Georgia, USRemote

3 weeks ago

  •   8 - 10 years exp.  •   Media

$150K - $175K *

Shape operational excellence in ambulatory healthcare by leading a property management team, ensuring compliance, managing budgets, and fostering client relationships across multiple sites to enhance...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$190K - $210K *

Unlock data-driven insights as a hybrid leader, balancing hands-on analytics with high-level client strategy. Drive impactful initiatives and foster cross-functional collaboration to deliver valuable...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$228K - $309K *

Drive strategic pharmacy partnerships and enhance patient access to Amgen medicines. Lead a high-performing team, develop customer strategies, and engage with senior leaders to optimize the pharmacy e...

Thousand Oaks, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Champion impactful Amazon advertising strategies, driving growth through data-driven insights and hands-on campaign management. Collaborate with clients and internal teams to optimize performance acro...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $90K *

Lead the charge in driving sales growth by engaging independent physician practices. Utilize your expertise in full-cycle sales to build relationships, conduct virtual demos, and collaborate with team...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Transform customer experiences by guiding insureds through onboarding and telematics activation. Drive value as a trusted advisor, ensuring seamless service and continuous improvement in a fast-paced...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$193K - $290K *

Transform the landscape of Federal initiatives by leading strategic operations, ensuring compliance, and fostering collaboration across teams to drive impactful results and enhance customer satisfacti...

RemoteRemote

Reposted today

  •   8 - 10 years exp.  •   Consumer Technology

$115K - $125K *

Unlock your potential by driving strategic growth in student health insurance. Manage key relationships with higher education institutions while executing innovative sales strategies to enhance market...

Florida, USRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Transform client relationships by leading a dedicated team and managing a key portfolio. Drive product adoption, enhance satisfaction, and ensure retention through strategic engagement and operational...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$102K - $147K *

Accelerate client growth and retention by building trust with C-Level executives. Drive value delivery and identify opportunities within a territory of Large Enterprise clients, ensuring sales targets...

New Jersey, USRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$300K *

Elevate healthcare delivery by leading a dedicated team in clinical evaluations, ensuring best practices while providing client-facing support and expertise in medical claims, regulations, and emergin...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$177K - $278K *

Join a team that's shaping investor narratives and driving strategic communications. In this senior role, you'll engage with the investment community, lead financial disclosures, and collaborate with...

San Francisco, CARemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Take ownership of global account strategies, driving transformation and growth for enterprise clients by orchestrating cross-functional teams and collaborating with executive stakeholders to meet stra...

CanadaRemote

4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$140K - $175K *

Transform investment research by evaluating and integrating diverse datasets, enhancing AI-driven workflows, and driving strategic content initiatives to elevate platform value and user experience...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $120K *

Drive strategic client partnerships and team performance in paid search, leveraging data-driven insights to optimize campaigns and foster growth opportunities while ensuring effective execution and cr...

New York, USRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Drive exceptional client experiences by leading large-scale events, managing budgets, and overseeing teams. Collaborate with vendors and innovate strategies to ensure seamless execution and compliance...

Georgia, USRemote

1 week ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$100K - $120K *

Empower healthcare organizations by driving sales of innovative Nurse Call solutions. Own the full sales cycle, engage with senior leaders, and leverage your expertise to navigate complex deals in a d...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$225K - $275K *

Drive transformative healthcare consulting initiatives, leading engagement teams to enhance client outcomes through innovative strategies and strong leadership. Shape the future of patient experience...

Chicago, ILRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$140K - $160K *

Drive new business growth by leveraging your expertise in partnership sales, integrated marketing, and sponsorships. Collaborate with brands and agencies to create compelling solutions that meet their...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$166K - $244K *

Join a dynamic team to lead the Employer PMO, driving strategic program delivery and cross-functional alignment while enhancing operational efficiency and leveraging modern tools for impactful outcome...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$160K - $200K *

Lead the charge in capital formation by raising equity from high-net-worth investors, ensuring timely funding for real estate deals. Build and coach a high-performing team while architecting a vibrant...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$140K - $150K *

Analyze and optimize customer journeys from signup to paid conversion, leveraging data insights to drive growth strategies. Collaborate across teams to enhance product decisions and influence market p...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.