Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
Director, Business Development
$145K *
Help us transform innovative ideas into life-saving solutions by leading business development efforts in the biotech and medtech sectors. Your expertise will drive client engagement and project succes...
3 weeks ago
$150K - $180K *
Optimize product compliance and governance by leading legal strategies for AI and privacy initiatives. Collaborate with cross-functional teams to ensure regulatory adherence and mitigate risks across...
Yesterday
$109K - $128K *
Empower growth by strategically managing producer relationships and driving new business initiatives. Collaborate across teams to enhance market presence and ensure effective communication, while leve...
Yesterday
$110K - $130K *
Lead large-scale automation projects, guiding teams through all phases with a focus on customer satisfaction, operational excellence, and financial management in a collaborative environment...
Reposted 1 week ago
$120K - $150K *
Transform the landscape of programmatic media sales by driving new business with mid-sized agencies. Leverage first-party data solutions to enhance marketing strategies and build lasting relationships...
1 week ago
$120K - $145K *
Empower your career by leading a dynamic disputes team to ensure timely resolution of cardholder claims, optimize operational efficiency, and minimize fraud losses while collaborating across the organ...
6 days ago
$81K - $102K *
Join a team that's dedicated to ensuring compliance and risk management across partner offices. You'll oversee adherence to policies, foster relationships, and support training initiatives while manag...
Reposted 1 week ago
$100K - $120K *
Engage with clients to foster relationships, manage expectations, and deliver high-quality engineering solutions. Oversee project execution, identify growth opportunities, and ensure client satisfacti...
3 weeks ago
Senior Director Product Management
$172K - $287K *
Join us to shape the future of pharmacy by leading product strategy and innovation. Drive growth and commercialization for a diverse portfolio of healthcare technology solutions, influencing enterpris...
Reposted 1 week ago
Director - Statistics - Lilly Regenerative Medicines
$193K - $308K *
Join a team that's redefining statistical leadership in clinical research. Drive innovative study designs, enhance drug development effectiveness, and influence critical decisions through data-driven...
1 week ago
$200K - $225K *
Elevate customer operations by leading Loan Fulfillment, Customer Experience, and Collections teams. Drive efficiency, enhance applicant experiences, and manage vendor relationships to ensure a seamle...
1 week ago
Associate Director, Neuromuscular, US Patient Advocacy
$126K - $234K *
Elevate patient advocacy efforts by building strategic partnerships within Neuromuscular communities to enhance care and reduce access barriers, ensuring patient insights inform corporate strategy and...
Reposted 3 weeks ago
Implementation Manager, Financial Services
$100K - $120K *
Accelerate client success by owning the onboarding and rollout for enterprise clients, ensuring smooth transitions from purchase to sustained usage. Collaborate with cross-functional teams to drive ad...
Today
Sr. Director, Scientific Affairs
$181K - $225K *
Lead the charge in operationalizing complex clinical studies globally, collaborating with cross-functional teams to enhance proposal development and manage global lab relationships, ensuring strategic...
3 weeks ago
Sr. Director, Scientific Affairs
$181K - $225K *
Lead the charge in advancing scientific operations within a dynamic team, driving global lab relationships and supporting complex clinical studies. Collaborate across functions to ensure strategic, op...
3 weeks ago
Director of Business Development - Wholesale
$45K - $175K *
Engage in strategic growth by building partnerships in wholesale lending. Drive market presence and profitability through effective relationship management and sales strategies, while overseeing a rob...
Today
$86K - $121K *
Join a team that's redefining subrogation leadership by driving strategic growth, optimizing operations, and enhancing client relationships. This role combines hands-on management with innovative tech...
4 weeks ago
Operations Director, Biomarker Programs
$175K - $200K *
Lead the charge in optimizing biomarker program operations, ensuring seamless sample processing from collection to storage. Collaborate across teams to uphold quality and compliance while driving grow...
2 weeks ago
$104K - $153K *
Elevate your career by leading the Inside Sales strategy to drive growth, enhance customer engagement, and develop a high-performing team. Collaborate across functions to optimize processes and delive...
3 weeks ago
$80K - $95K *
Elevate operational efficiency by guiding Field Engineering teams across locations, resolving complex issues, and ensuring seamless support for hardware and software upgrades while managing resources...
3 days ago
$80K - $95K *
Lead the charge in providing strategic direction and support across multiple locations, ensuring effective problem resolution and resource allocation while enhancing client and team collaboration...
3 days ago
$135K - $170K *
Drive project success by managing renovations and new store deliveries, engaging clients in design, and leading teams to ensure timely execution and financial tracking across multiple sites...
1 week ago
Sr Client Partner - Strategic Accounts - NY (GIPHY)
$300K - $340K *
Unlock significant revenue growth by driving strategic partnerships and managing key client portfolios. Your expertise will foster long-term relationships and enhance brand engagement, contributing to...
Reposted 2 weeks ago
Sr Professional Services Manager (Implementation Manager)
$100K - $125K *
Execute complex enterprise implementations, translating customer needs into actionable strategies. Leverage your expertise to connect teams and drive successful onboarding while enhancing customer sat...
Reposted today
Account Executive - Small Business
$139K *
Accelerate growth by leveraging your sales expertise to drive success for small businesses in Canada, building relationships and closing deals that foster customer growth and engagement...
Reposted 1 week ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.