Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$109K - $128K *

Empower growth by strategically managing producer relationships and driving new business initiatives. Collaborate across teams to enhance market presence and ensure effective communication, while leve...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Lead large-scale automation projects, guiding teams through all phases with a focus on customer satisfaction, operational excellence, and financial management in a collaborative environment...

RemoteRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Transform the landscape of programmatic media sales by driving new business with mid-sized agencies. Leverage first-party data solutions to enhance marketing strategies and build lasting relationships...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Empower your career by leading a dynamic disputes team to ensure timely resolution of cardholder claims, optimize operational efficiency, and minimize fraud losses while collaborating across the organ...

Omaha, NERemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$81K - $102K *

Join a team that's dedicated to ensuring compliance and risk management across partner offices. You'll oversee adherence to policies, foster relationships, and support training initiatives while manag...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Engage with clients to foster relationships, manage expectations, and deliver high-quality engineering solutions. Oversee project execution, identify growth opportunities, and ensure client satisfacti...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$172K - $287K *

Join us to shape the future of pharmacy by leading product strategy and innovation. Drive growth and commercialization for a diverse portfolio of healthcare technology solutions, influencing enterpris...

RemoteRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$193K - $308K *

Join a team that's redefining statistical leadership in clinical research. Drive innovative study designs, enhance drug development effectiveness, and influence critical decisions through data-driven...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$200K - $225K *

Elevate customer operations by leading Loan Fulfillment, Customer Experience, and Collections teams. Drive efficiency, enhance applicant experiences, and manage vendor relationships to ensure a seamle...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$126K - $234K *

Elevate patient advocacy efforts by building strategic partnerships within Neuromuscular communities to enhance care and reduce access barriers, ensuring patient insights inform corporate strategy and...

East Hanover, NJRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Accelerate client success by owning the onboarding and rollout for enterprise clients, ensuring smooth transitions from purchase to sustained usage. Collaborate with cross-functional teams to drive ad...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Consumer Technology

$181K - $225K *

Lead the charge in operationalizing complex clinical studies globally, collaborating with cross-functional teams to enhance proposal development and manage global lab relationships, ensuring strategic...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$181K - $225K *

Lead the charge in advancing scientific operations within a dynamic team, driving global lab relationships and supporting complex clinical studies. Collaborate across functions to ensure strategic, op...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$45K - $175K *

Engage in strategic growth by building partnerships in wholesale lending. Drive market presence and profitability through effective relationship management and sales strategies, while overseeing a rob...

Oak Brook, ILRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$86K - $121K *

Join a team that's redefining subrogation leadership by driving strategic growth, optimizing operations, and enhancing client relationships. This role combines hands-on management with innovative tech...

California, USRemote

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$175K - $200K *

Lead the charge in optimizing biomarker program operations, ensuring seamless sample processing from collection to storage. Collaborate across teams to uphold quality and compliance while driving grow...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$104K - $153K *

Elevate your career by leading the Inside Sales strategy to drive growth, enhance customer engagement, and develop a high-performing team. Collaborate across functions to optimize processes and delive...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$80K - $95K *

Elevate operational efficiency by guiding Field Engineering teams across locations, resolving complex issues, and ensuring seamless support for hardware and software upgrades while managing resources...

RemoteRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in providing strategic direction and support across multiple locations, ensuring effective problem resolution and resource allocation while enhancing client and team collaboration...

California, USRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $170K *

Drive project success by managing renovations and new store deliveries, engaging clients in design, and leading teams to ensure timely execution and financial tracking across multiple sites...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$300K - $340K *

Unlock significant revenue growth by driving strategic partnerships and managing key client portfolios. Your expertise will foster long-term relationships and enhance brand engagement, contributing to...

New York, NYRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $125K *

Execute complex enterprise implementations, translating customer needs into actionable strategies. Leverage your expertise to connect teams and drive successful onboarding while enhancing customer sat...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$139K *

Accelerate growth by leveraging your sales expertise to drive success for small businesses in Canada, building relationships and closing deals that foster customer growth and engagement...

Ontario, CARemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$352K - $500K+*

Lead the Brand Visibility Pillar, driving revenue growth and customer engagement through innovative digital solutions. Oversee sales teams, develop strategies, and engage executives to enhance brand v...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$352K - $500K+*

Champion enterprise sales leadership by driving revenue growth, developing high-performing teams, and engaging C-suite executives. Leverage industry expertise to implement strategic initiatives and en...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.